Ratings based on 375 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
98% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Singapore

Nice Luxurious Hotel

Posted Apr 23, 2015
Pros: Location and comfort
Location: The hotel is walking distance from Umeda station, which is the most connected station in Osaka with station for most subway and train lines.
Service staff in the hotel has a basic grasp of English and the check-in process is smooth despite me arriving after midnight. The hotel downright luxurious inside out and I will definitely recommend this to anyone who is willing to spend a little extra just for comfort. Hotel room is very spacious and it's close location to Umeda station means that transport to any location in Osaka is simple.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Osaka

Great central location

Posted Apr 21, 2015
Pros: Well-appointed and clean
Exc service and well-appointed. Good location for transport and retail.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Paisley, Scotland

Very good quality hotel well located.

Posted Apr 21, 2015
Pros: It was quiet and refined with a good lobby. The staff were exceptional and nothing was too much trouble for them. The location is very good.
Cons: As indicated above, the decor needs a spring sprucing up and the dining facilities could be larger.
Location: Easy access to the station and bus terminal. Easy to get to and from Osaka Airport. The fascinating early Government City of Nara is accessible.
The hotel is in an excellent area of Osaka with all the necessary facilities close by. The staff were exceptional and knowledgable about what to do and how to get to all the visitor sites. We found the room very comfortable, quiet and clean as a whistle. It is noticeable that the decor is getting to the point where a refurbishment would be necessary to bring a fresh sparkle to the rooms. We found the breakfast was fairly typical of Japan but there were plenty Western options for those not wishing to use chopsticks etc. A marginal criticism was the smallness of the breakfast room given the size of the hotel. Waiting in line for breakfast is a little less than adequate.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 19, 2015
Pros: nice hotel, close to Osaka nightlife and main stations
Osaka is an enjoyable city and found hotel close to attractions
4 out of 5
Recommended
for Everyone
by A verified traveler

Clean, spacious, convenient location

Posted Apr 19, 2015
Great, clean, spacious and great value, would definitely recommend.
4 out of 5
Recommended
for Families
by A verified travelerfrom Hong Kong

值得一住

Posted Apr 19, 2015
Pros: 位置優越,離市中心不遠,坐地鐵很快到達梅田或難波等購物區。
Cons: 早餐選擇可以有一些。
Location: 很多很多
位處商務區中心,鄰近地鐵站,有專車接送,旺中帶靜,性價比高。值得一住。有很多外國人都選擇這酒店。我會誠意推介。
5 out of 5
Recommended
for Business Travelers
by A verified traveler

Nice hotel for price, size and location

Posted Apr 18, 2015
Pros: Location, price and room size.
Cons: Bed comfort
Location: Close to train station; great Ramen restaurant two blocks away.
Only a few blocks from the train station. We walked most days. The hotel was beautiful and well-kept. The front office staff had difficulty with English, more than most of our other hotels but they were unfailingly polite and just kept working on it. The rooms size was outstanding; much bigger than we have previously had in our trips to Asia. The beds were tremendously uncomfortable and I had a backache each morning when I awoke.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Caen

Cinquième voyage au Japon

Posted Apr 18, 2015
Pros: Le confort , la navette Hôtel Osaka Station.
Cons: Le personnel est nul sur les renseignements touristiques. Pour le château d'Osaka, personne n' a su nous dire à quelle station de métro descendre.
Location: Tout est à voir Umeda sky building, le quartier Umeda, Shinshaibashi street, Dotombori et OsakaJo etc.
Nous avons beaucoup voyagé et le Japon est notre pays préféré.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Manila

comfortable hotel

Posted Apr 15, 2015
Pros: very clean and helpful staffs
Location: Restaurants and near subway staations.
Nice and quiet and conveniently located near restaurants
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Hong Kong

酒店住是舒服的,但不太近大阪站

Posted Apr 14, 2015
酒店位置不太近大阪站,雖然有穿梭巴士去大阪站但要睇班次,如果遲左便要自己行大約15分鐘返酒店,但房間住是舒適同亁淨的!