Ratings based on 739 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
99% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Hong Kong

酒店很棒,食買玩都非常方面。

Posted May 21, 2015
整體酒店環境很好,地點方面,房間整潔明亮,雖然房間不算很大,但以巿中心位置來說也不算小,而且鄰近難波站14號出口,旁邊已是心齋橋,對面是道頓堀,實在食買玩都非常方面。
4 out of 5
Recommended
for Everyone
by A verified travelerfrom HK

不錯的酒店

Posted Apr 20, 2015
Pros: 地點、地點、地點
Cons: 房間內一些細微位置清潔可做得更好,電視頻道亦需增加。
Location: 太多
地點非常便利,位處旅遊區,但某些房間面積較小,可選擇面積較大的房間,而且房間很多,某些房間距離升降機較遠,但整體來說,酒店房間都情況已很不錯。 房間內的電視可選的國際頻道選擇很少,需自備娛樂啊。 服務前台的工作人員都很幫忙,但部份笑容不多,很像不太主動。
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Sydney

Little Gem!

Posted Apr 14, 2015
Pros: Great central location to dotonburi. Close to train station. The bathroom was pretty awesome. Tiny BUT modern, clean, traditional Japanese shower
Cons: TV, i think they had 1 English channel? but then again, you're not overseas to watch TV
Location: Perfect location
First things first, hotel rooms in Japan are small. However, just because its small doesn't mean it cant be good. My Partner and i were here for 3 nights.
3 out of 5
by A verified travelerfrom hong kong

地點好,但整潔程度太差

Posted Apr 4, 2015
地點很好,步程不用3分鐘就可以到心齋橋和道頓堀。但客房整潔程度得差,厠板有上一手的污積,而且客房很細,擠迫。
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Taipe

地理位置方便,房間乾淨.設備佳.... 每次去大阪都想住

Posted Mar 31, 2015
Pros: 大廳,服務.房間浴室真的很棒
Cons: 目前沒有
Location: 戎橋.千日前 地理位置近難波站
去兩次大阪,參考許多飯店,最終都選擇入住十字酒店,早餐實在是太棒了! 不過費用真的貴貴 ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 30, 2015
隔音比較差, 樓上行路的聲音也聽到 地理位置很好,心齋橋轉彎就到,好方便 走廊燈光太微弱,可以較光一點
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Calgary, AB

One of the best hotel in the centre of Dotonbori

Posted Mar 30, 2015
We enjoyed our stay at Cross hotel, very close to everything ( shop & dine). Just a few steps from Dotonbori bridge. Best hotel to stay in Osaka.
1 out of 5
by A verified travelerfrom 서울

직원들 매우 불친절

Posted Mar 25, 2015
Cons: 직원들 상태
위치가 좋아 거금을 들여 간곳인데 후회합니다 거금을 들였지만 그 금액에 맞지않는 서비스네요 물한병 안주고 어매니티 따위 없습니다 직원들은 제가 다녀본 호텔중에 제일 불친절하네요 일본사람들 친절하다는말 믿지마세요 호텔직원이 이따위이니,, 뭘믿고 이렇게 장사하는지 모르겠지만 한국인들 사이에 인기가 많은 호텔인것같네요 오사카에 간다면 같은 등급에 더 저렴한 우메다역 근처로 숙소잡으세요 우메다가 교토가기도 편하고 쇼핑하기도 좋고,, 크로스호텔이 있는 도톤보리는 더럽고 이상한애들 많고 시끄럽고 별로입니다
4 out of 5
Recommended
for Everyone
by A verified travelerfrom hong kong

Great location. Near the station and shopping mall

Posted Mar 25, 2015
Very good location, near station and shopping mall. Easily to find the place out. The bathroom big enough and the room very comfortable. Will come back this hotel when go Osaka again.
4 out of 5
Recommended
for Couples
by A verified travelerfrom Hong Kong

Excellent located hotel

Posted Mar 24, 2015
Pros: The hotel is well located in the city centre. It is clean and modern
Cons: The pillow is a little too hard, though they changed for a soft one, but still not too comfortable. The corridor is a little too dark.
The hotel is well located in the city centre. It is clean and modern