Ratings based on 478 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
99% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler

Gutes Stadthotel in verkehrsgünstiger Lage

Posted May 1, 2015
Preiswertes Haus in verkehrsgünstiger Lage. Unser Zimmer wirkte leider bereits sehr abgewohnt, ansonsten macht das Haus einen anständigen Eindruck. Preis-/Leistungsverhältnis is absolut in Ordnung.
2 out of 5
by A verified traveler

部屋の清掃がいまいち

Posted Apr 18, 2015
白基調の部屋は汚れが目立ち、カーペットのシミやバスルームの毛など清掃が悪く清潔感が良くなく、使用した部屋はダブルだったが、壁に密着して設置しているため寝てて圧迫感があり快適ではなかった。
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 22, 2015
It's my second stay here. Was given a spacious corner room during the off peak period in early March. Glad they've maintained their standards in terms of service and food. Location wise is great, there's an underpass connected directly to the JR stations with lots of shops and restaurants. My fav part about this hotel is the entirely non smoking policy. For non smokers who suffer alot in Japan I'd strongly recommend it.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 13, 2015
우메다역에서 멀긴허지만 객실이 깨끗하고 청소도 깔끔히 해주셔셔 좋았습니다. 그리고 트리플룸에서 지냈지만 사람도별로 없고 1층 지하1층에 편의점이 가까워서 좋았다. 담에도 오사카가면 여기서 묵고싶다
5 out of 5
Recommended
for Everyone
by A verified travelerfrom SEOUL

다시 이용하고 싶은 곳

Posted Feb 5, 2015
Pros: 전반적으로 상당히 깔끔하고, 직원분들고 친절하게 맞이해줘서 좋았습니다. 객실뿐 아니라 조식까지 모두 마음에 들었습니다. 오사카에 또 간다면서 이 호텔을 선택하고 싶을정도로 좋았습니다.
Cons: 겨울이라서 그런지 새벽에는 조금 찬 공기가 있어서 온풍을 틀었는데 아무래도 천장에서 바람이 나오는거라서 오래 틀어놓으면 금방 건조해져서 답답한 감이 조금 있었습니다.
우선 저희는 우메다역에서 지하를 통해 호텔까지 갔습니다. 가는 길이 조금 멀긴했지만 걸어갈만 했습니다. 걸어가면서 지하상가도 구경하구요~~ 처음 호텔에 들어갔을때 화이트톤으로 되어있어서 깔끔해보여서 좋았습니다. 로비뿐아니라 객실도 역시나~~ 화이트톤!! 좋았습니다. 객실 위생상태며, 욕실 또한 깔끔하니 깨끗했습니다. 저흰 트리플룸이라서 간이침대가 혹여나 불편하진 않을까 걱정했는데 기존 침대와 다를것 없이 푹신하고 좋았습니다. 3박동안 정말 푹신푹신한 침대에서 푹~ 쉴수 있어서 좋았습니다. 마지막으로 조식!!! >ㅡ< 짱짱짱!!! 맛도 좋았고, 정갈하니 잘 나왔고, 입맛에 잘 맞아서 맛있게 먹을 수 있었습니다. 호텔선택을 정말 잘 했다고 생각이 들며~ 지인들에서 추천해주고 싶고, 다시 한버 가고 싶은 곳입니다.
4 out of 5
Recommended
for Everyone
by A verified traveler

Second stay ... and would go back again

Posted Feb 2, 2015
I have stayed at Hotel Elsereine in Osaka twice now and will absolutely be booking there again if I go to Osaka. Service was excellent and room was lovely. The only thing that I had a problem with was the TV, its hard to navigate and use so ended up switching it off but then for some reason got charged an extra fee for a movie or something at checkout. But when I explained to the hotel staff they happily refunded.
5 out of 5
Recommended
for Couples
by Brianfrom HK

Exactly what we were looking for

Posted Jan 30, 2015 on Hotels.com
perfect location, friendly staff, very clean, good sized room. Night staff don't speak english.
5 out of 5
Recommended
for Families
by A verified traveler

Excellent

Posted Jan 28, 2015 on Hotels.com
Good
4 out of 5
Recommended
for Families
by ANGELINAfrom MANILA

WOW CLEANLINESS & SERVICE

Posted Jan 28, 2015 on Hotels.com
rooms are clean. front dest officers were very helpful.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom marseille

hotel très bien situé, calme,personnel très dévoué

Posted Jan 25, 2015
Pros: la déco très classe, le calme, l'accueil
Cons: l'emplacement du lit
Location: c'est le quartier des bureaux donc chic, très animé puisqu'il y a, à quelques pas osaka station, une quantité de beaux magasins et de restaurants
très bon accueil,hotel très bon standing, le personnel à l"écoute du client. Petit bémol le lit quoique très confortable est installé contre le mur, donc difficile de s'en extraire pour la personne qui couche à droite.l'hotel a une bouche de métro à ses pieds ainsi que osaka station à 300 mêtres.à recommander.