Ratings based on 32 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
94% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
3.6 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from NZ

Spa facilities great

Posted Oct 20, 2014
Recommend this hotel around 15 min from the airport with great spa facilites. Staff had very modest English language skills but we muddled along and got there in the end. Shuttle to and from airport very reliable.
5 out of 5
Recommended
for Everyone
by A verified traveler from washington

Decent hotel

Posted Jul 30, 2014
Pros: The onsen was beautiful, the best one I had seen throughout my entire sightseeing trip!
Cons: Bathrooms have the shower hose attached to the sink faucet, but water pressure is excellent.
Location: Not a whole lot, the train station was in walking distance and made travel to other parts of Osaka easier. More shopping and sight seeing elsewhere.
Very friendly, and helpful staff. A few staff had no English, but most had enough English skills to make communication possible. I arrived early and dropped my luggage off and they allowed me to check in earlier. The area itself was bland, but I did find a Buddhist temple within walking distance. It was nice to have a shuttle to the airport and they were very prompt.
4 out of 5
Recommended
by A verified traveler

Posted Jun 25, 2014 on Hotels.com
Room small, bed not fantastically comfortable. Breakfast great but in a small room. Nice onsen made up for it. Very helpful staff. Good pickup/dropoff service from Kansai Airport.
3 out of 5
Recommended
for Couples
by A verified traveler

Nice hotel got shuttle bus servive

Posted Jun 3, 2014
Front desk officer very friendly, can spoke English as well
3 out of 5
by Stella from Birmingham, UK

it's okay

Posted Jun 2, 2014
Pros: We quite like the breakfast.
Cons: Cleaniness.
My husband and I stayed one night to catch the next day's early flight. The shuttle bus is convenient however to get the hotel was not as easy as we thought, in particular with luggages. Japan has different train lines. The closest rail station is *Izumisano* which is on the Nankai line and you probably will experience a slow train with 20+ stops from Osaka. You may take a more direct JR line to *Hineno*, but then, you will need to walk ~3km unless take a taxi. The breakfast buffet is nice with both Japanese and western style. Since smoking is allowed at certain area and rooms, we did not like the smell in the lobby. Onsen is available in this hotel but we didn't try. We booked a double room which is quite small. To be fair, I have to admit after staying in a wonderful hotel in Takayama, our expectation was a bit high. All in all, it's okay but would not be the one we'd go again.
3 out of 5
Recommended
for Overnight Stay Before Destination
by Soozie from Somerville

Spa is what makes it.

Posted Apr 24, 2014 on Hotels.com
No email address to communicate arrangements. Advertised airport shuttle runs mostly mid afternoon & early evening (not my morning arrival.) Taking train ($500 yen) from ( the island) airport two stops proved easy enough, where they then picked me up with shuttle. Room was very small & tight for two people with luggage. Restaurant very expensive & limited. So why stay here? The Spa was lovely: stone tiled large wash room, hot tub with doors to small garden, steam, sauna & bath. Men's I hear is even bigger & nicer. Great massage chairs top it off. Staff were very sweet; somewhat limited English.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel. Excellent, helpful and friendly staff

Posted Nov 24, 2013
Pros: The staff were great and gave us a lift to the station.
Rooms were quite small.
5 out of 5
Recommended
for Everyone
by Joan from England

A stop over on our way to Hiroshima .

Posted Nov 2, 2013
Pros: It was comfortable ,had its own spa ,the staff very kind with folks who only know two Japanese words !!!!
Cons: Cant think of anything
Location: N/A
We stopped close to the airport before going onto Hiroshima and departing Japan a week later.
2 out of 5
Recommended
by A verified traveler

Terribly small rooms and beds

Posted Jul 19, 2013 on Hotels.com
I don't enjoy staying there because of the room and bed size. Both are extremely small for comfort at all.
5 out of 5
Recommended
for Overnight Stay Before Destination
by Alex & Janet from SG

Fantastic service

Posted Jul 7, 2013 on Hotels.com
The service staff are friendly and efficiency. Hotel location is good and within walking distance to eateries and Rinku town shopping belt. Will come back the same hotel, if we are in Osaka again.