Ratings based on 21 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
100% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Families
by Knight82 from Suffolk

Brilliant Location for Universal Studios

Posted May 30, 2014 on Hotels.com
This hotel is just a few steps from Universal City Station and situated within CityWalk and a few steps away from Universal Studios. Perfect location! Rooms were adequate, if a little small. Kettle, fridge, safe and toiletries provided. Free wifi in room. Best to get food & drink from the nearby shops e.g. Starbucks / Lawsons as hotel was expensive. There are plenty of shops and restaurants in CityWalk e.g. Bubba Gumps, McDonalds etc. The hotel sells park tickets so you can buy in advance and save time queueing on the day. Overall, a great choice for visiting Universal Studios.
3 out of 5
Recommended
by Greg from Japan

Good hotel, AWFUL BEDS

Posted May 28, 2014 on Hotels.com
This was a pretty good hotel for the location. It's pricey though. The worst part of the hotel is the beds they are by none and American. They feel like you are sleeping on a box spring. Just FYI.
5 out of 5
Recommended
by Lu from Indonesia

great loction to usj

Posted Apr 26, 2014 on Hotels.com
Enjoy my 1 night stay at this hotel. just for to USJ. Rather far to city.
4 out of 5
Recommended
for Everyone
by Maria from Japan

Nice hotel and location

Posted Apr 18, 2014
We enjoyed our stay at the hotel. The breakfast buffet got kind of old since we were there for five days but it was edible. The hotel doesn't have a gym but we weren't in the hotel much anyways we were out walking around which counted for our exercise! Didn't visit the spa but it looked very nice. Lots of things to do, easy access to things.
5 out of 5
Recommended
by A verified traveler from Singapore

Great location

Posted Dec 31, 2013 on Hotels.com
We stayed here 2 nights as a family of 4 (5&8yo). the room was comfortable and the kids really enjoyed the stay. Breakfast is very good, hotel is right next to JR station, Universal City walk for restaurants,etc and of course close to Universal Studios as well. Was definitely a good option for us.
4 out of 5
Recommended
by Kent from Singapore

Great location just next to JR station & USJ

Posted Nov 20, 2013 on Hotels.com
Good service. Though staff is hardly to communicate in English but really willing to help. Better to write down your question in paper for easier communication. We stayed total 7 nights with them and very happy to have a room upgrade (we booked a wrong room before) without charge. A lot of students during our stay but hotel managed to separate them from the tourist to minimize disturbance. But overall Japanese are very discipline and we didn't hear any noise even a lot of students stay next room.
3 out of 5
Recommended
for Everyone
by Ella from Nagano

Perfect for a visit of Universal Studios Japan

Posted Nov 15, 2013
Pros: The staff was very friendly. The hotel was clean. The location was very very close to the amusement park (Universal Studios Japan).
Cons: Rooms are quite old and the mattress was so hard.
Location: Close to the train station and Universal Studios Japan. Mall with restaurants and a convenience store right across the hotel entrance.
We booked one night while visiting the Universal Studios Japan. When checking in, we were able to buy tickets for the theme park without waiting in line at the park and also we got a 10% discount for the restaurants inside of the theme park. It is only a 5 minute walk from the park and directly located at the train station. We left our luggage at the front desk and then came back after the theme park visit to get our key. The luggage was already in our room and the staff was great and always friendly. We had a double room on the 23rd floor. It was big for Japanese standards with a great view and very clean. However, the mattress was very hard and the room design was very old. There was free Wi-Fi internet, but the connection was very slow. On the next day, the check out was very quick. Also, we were able to send our luggage home (we live in Japan), because there was a post office service to send luggage and souvenirs nationwide. Very convenient and again the staff was very friendly. Overall, for the price we paid (about 7500Yen), it was a great deal and we would definitely stay again! But for a longer stay, it might not be the best choice.
4 out of 5
Recommended
for Families
by victor from Singapore

Great location, next to JR station

Posted Jun 27, 2013 on Hotels.com
Great stay, comfortable room and superb location. The only minus is that the TV program broadcast the same movie for the whole week!
4 out of 5
Recommended
for Families
by ng from singapore

great location, near USJ

Posted Jun 22, 2013 on Hotels.com
pleasant
5 out of 5
Recommended
by Alice from Osaka, Japan

Close to the Universal Studio

Posted Jun 20, 2013 on Hotels.com
Nice area and hotel, lots of restaurants and shopping.