The business-like exterior of this 18-story hotel belies the variety of recreational amenities it holds, including a rooftop European-style garden, two pools, a poolside bar, two tennis courts, and a health club (surcharges apply). A hallway of boutiques includes a cigar shop, antique jewelry store, florist, and a bridal salon where wedding services and attire are offered for both modern and traditional Japanese weddings (held in an on-site chapel). A convenience store, concierge desk, and tours/ticket assistance are available. Guests can rent bicycles for a spin along the adjacent river or a longer ride into the city center.

Parking: Self parking is available in a secured, underground parking garage. Fees apply; fees do not include tax and are subject to change without prior notice. Valet parking and nearby parking are also available. Guests must contact the hotel 72 hours prior to arrival to arrange transfers.

A variety of business services are available, including a conference center and meeting facilities that measure 216 square meters (2,325 sq. ft.) A business center with four computer workstations – two of which have English keyboards and operating systems – equipped with high-speed Internet access and color printers is available and also provides photocopying, faxing, and mobile-phone rental (fees apply). Other services include express parcel/post and international courier. Audio-visual equipment is available upon request.

Internet access: Wired Internet access (surcharge) is available throughout the property.

East and West are evenly represented at the hotel's 13 dining venues, which cover everything from traditional Japanese and Chinese cuisines to Western-style buffets and fine French dining.

Sakura - Top-floor French restaurant with Osaka-city views. Small candlelit tables, and servers in formal uniforms promote a quiet, refined atmosphere. Complemented by selections from a 200-bottle wine cellar, à la carte French cuisine includes seasonal specialties such as Duckling Leg in Red Wine Sauce. Open for lunch and dinner.

The Azalea - Floor-to-ceiling windows overlook gardens and lend light to floral-themed decor. Serves Western buffet breakfast, and both Japanese and Western à la carte menus for lunch and dinner.

Four Seasons - Evening piano music complements panoramic views of Osaka Castle and the city skyline. Drinks and light meals served daily.

Taikan En - Chinese cuisine.

Keyaki - Teppan grill.

Shiromi - Japanese cuisine.

Mikan - Kushi (skewered vegetables, meat, fish) and wine.

Isshin - Sake and Japanese à la carte.

The Lounge - Lobby café/bar.

The Castle - Main bar.

The Sweet Shoppe - Pastries.

An outdoor seasonal pool, two tennis courts, and a 1,600-square-meter European garden are set on one of the hotel's rooftops. Guests have access to a health club, 20-meter indoor pool, Finnish sauna, and Japanese hot bath. The hotel charges a per-person admission fee for use of the fitness club between Noon and 8 PM. The health club comprises men's and women's locker and lounge rooms, a fitness room with weight-training equipment, treadmills, and bikes, plus an aerobics/stretching room. Training shoes and fitness clothes are available free of charge at the staffed desk and are recommended for use.

A paved path takes joggers and walkers along the adjacent Neyagawa River, or guests can rent bikes at the front desk (surcharge) and follow the river, or venture farther and join the locals cycling around the city.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel includes a hair salon and 3 spa treatment rooms. Massages, facial and body treatments, and beauty services are available (surcharge).

To make requests for specific accessibility needs, complete the “Special or Accessibility Requests” section of “Trip Preferences” when you book your hotel.

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Pets not allowed

Minimum check-in age is 18

Check-out time is noon

Check-in time starts at 2 PM

Parking height restrictions apply

American Express

Diners Club

JCB International

MasterCard

Visa

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

• Self parking fee: JPY 1200 per stay (in/out privileges)
• Airport shuttle fee: JPY 1500
• Airport shuttle fee per child: JPY 750 (one way)
• Fee for high-speed Internet (wired) in business center: JPY 525 (for 30 minutes, rates may vary)
• Fee for in-room high-speed Internet (wired): JPY 840 per 24-hour period (rates may vary)
• Buffet breakfast fee: JPY 3118 for adults and JPY 2079 for children (approximately)
• Facilities fee: JPY 2625 per person and includes use of:

- Fitness facilities

- Sauna

- Swimming pool

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. There are no room charges for children 6 years old and younger who occupy the same room as their parents or guardians, using existing bedding. The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.