Ratings based on 241 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
96% of guests recommend
4.1 Room cleanliness
4.1 Service & staff
4.0 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from taiwan

交通便利

Posted Jul 13, 2015
交通便利,要是飯店能增設自助洗衣設備會更棒!週邊有便利商店跟麥當勞,關西快速可直達,地鐵站也超近的~
5 out of 5
Recommended
for Everyone
by A verified traveler from Taiwan

交通方便

Posted Jun 23, 2015
客房舒適,海景很美,由關西機場可直達弁天町站,乗坐JR火車不需換車,出北口ㄧ下子就到飯店,客房樓層景觀美麗,住的很滿意。
3 out of 5
by A verified traveler from Gold Coast, Australia

Good location and decent size room

Posted Jun 17, 2015
Hotel is situated right above bentencho jr line which is real handy and there are shops and places to eat also. Hotel has nice views as we were on 45th floor. The rooms are in urgent need of a reno and the carpet ripped up stains all through out our floor level and in our room which really is disgusting
3 out of 5
Recommended
for Everyone
by A verified traveler

역에서 가까움/야경굿

Posted Jun 5, 2015
Pros: 야경
Cons: 객실내 냄새
역에서는 가까워서 이동이 편리했습니다~! USJ도 가깝구요 물론 야경도 멋졌습니다만 많은 손님이 이용하는곳이라서 그런지 손때가 타서 냄새가 좀 나더군요... (개인적으로 냄새에 민감) 그래도 이틀 지내고 보니 적응은 되었습니다 바닥이 카펫이라서 먼지가 많은거 아쉬웠습니다.
5 out of 5
Recommended
for Everyone
by A verified traveler from Paris

Service et vue de très bonne qualité

Posted Jun 5, 2015
Pros: Vue de jour/de nuit depuis la chambre.
Très bon rapport qualité/prix pour ce 4 étoiles en gratte-ciel avec vue imprenable sur la ville.
2 out of 5
by A verified traveler

차선책 호텔

Posted May 31, 2015
Pros: 굳이 하나 뽑자면 경관.
Cons: 모든 일처리가 똑바르지 못하며, 특히 아침 조식은 줄서서 먹게 되서 황당했습니다.
Location: 유니버셜 스튜디오, 난바, 오사카, 덴포잔 등은 가깝습니다.
non-smoking으로 예약했음에도 불구하고 smoking 으로 방을 배정받았다는 후기가 꽤 있어서 마음의 준비를 하고 갔는데, 저한테도 그런 일이 발생했어요.방을 바로 바꾸긴 했지만 매우 불편했던 것은 사실입니다. 예약증에 non-smoking이 뻔히 기재 되어있음에도 제가 미리 신청안했다고 대답을 하는데, 후기로 읽었을때와 똑같은 반응이어서 무조건 smoking room을 주는가 싶기도 했어요. 심지어 4박 예약했던것을 취소하고 2박으로 재 예약한 후 취소 confirm 메일까지 받았는데 막상 체크인 할땐 double booking 되었다고 하더라구요. 일처리가 정말 별로인 호텔인 것 같습니다. 오히려 Double booking 해결을 위해 익스피디아로 연락드렸을때 익스피디아 직원분께서 빨리 처리를 잘해주셔서 감사했어요.
4 out of 5
Recommended
for Everyone
by A verified traveler from 福岡県

眺めとアクセス抜群

Posted May 27, 2015
友人ご泊まるので手配をしましたが、景色も素晴らしく駅からのアクセスも良く、何よりホテルの感じと部屋がとても快適だったそうです。
3 out of 5
by A verified traveler from Hong Kong

OK only because it is a triple room.

Posted May 6, 2015
Pros: good transport nice view
Cons: Reception of 4-star rated hotel should be able to speak English
The official check in time is 2pm. My family arrived at 1pm and requested early check in (Only the checkin progress like copying passport and keep the lugages and we mentioned that we don't need the room key). I do expected that the reception staff could speak English as this is rated as 4 Star. Unfortunately, they could not or not willing to. The staff keep talking in Japanese. Later they found a Indian female staff; thanks to that and finally we could make the check in process. We have stayed for 4 nights. The room is a bit old and you could found some yellow on the wall. Yet it is still clean and they tidy the room everyday. Nice view at night! It takes 3 min walk from the Hotel to JR and subway station. We mainly use the Osaka JR loop so it is very convenient. We booked the triple room. Indeed the 3rd bed is a sofa bed which is not very comfortable compared with my other experience. I won't recommend this hotel unless you need a triple room.
3 out of 5
Recommended
for Everyone
by A verified traveler

とても快適できた。 交通の便はいいです。

Posted May 4, 2015
とても快適に過ごせました。 駅の周辺で遊ぶにはいまいちかもしれませんが、USJや周辺に出るには便利です。
5 out of 5
Recommended
for Everyone
by A verified traveler from Australia

Very close to the train station.

Posted May 2, 2015
Very pleasant experience. Great view of Osaka. Everthing you need, just a short walk away.