All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 198 out of 585 reviews" "
10 - Excellent
198
Rating 8 - Good. 244 out of 585 reviews" "
8 - Good
244
Rating 6 - Okay. 108 out of 585 reviews" "
6 - Okay
108
Rating 4 - Poor. 25 out of 585 reviews" "
4 - Poor
25
Rating 2 - Terrible. 10 out of 585 reviews" "
2 - Terrible
10
8.2/10
Cleanliness
8.2/10
Staff & service
8.2/10
Amenities
8.0/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
10/10 Excellent
Shannyn
Dec 22, 2023
Shannyn
Stayed 4 nights in Dec 2023
Response from Hotel Binario Umeda Accommodation Manager on Feb 25, 2024
Thank you for your stay. We look forward to seeing you again.
10/10 Excellent
Marta
Nov 21, 2023
Marta
Stayed 12 nights in Nov 2023
Response from Hotel Binario Umeda Accommodation Section on Feb 25, 2024
Thank you for your stay. Thank you very much for taking time out of your busy schedule to evaluate our "comfortable space". We look forward to seeing you again.
The facility was basic as I had expected with small room and a bit of walk from train station. However, their service was excellent and above my expectation. I could see they were trying their best to make guests' stays better.
Verified traveler
Stayed 2 nights in Sep 2023
Response from Hotel Binario Umeda Accommodation Division on Oct 8, 2023
Thank you for staying with us this time. We are very happy that you appreciated the response of our staff in this way. We will continue to strive to ensure that all future customers feel the same way. Also, if you have a chance to come to Osaka, Japan, please consider staying with us again. thank you very much.
10/10 Excellent
KM JUDE
Sep 12, 2023
KM JUDE
Stayed 1 night in Sep 2023
Response from ホテルビナリオ梅田 宿泊課 on Oct 8, 2023
Thank you for staying with us this time. We are very happy that you were satisfied with your stay with us. We look forward to seeing you again.이번 숙박에 감사드립니다. 저희에서의 체재가 만족하실 수 있었던 것, 매우 기쁘게 생각했습니다. 또 이용을 기다리고 있습니다.この度のご宿泊ありがとうございました。私どもでの滞在がご満足いただけたこと、とても嬉しく思いました。またのご利用をお待ちしております。
Response from Hotel Binario Umeda Accommodation Division on Oct 8, 2023
Thank you for staying with us this time. I am very happy that you found it clean and convenient. If you ever come to Japan again, please consider staying with us. We look forward to seeing you again.この度のご宿泊ありがとうございました。清潔・便利と感じていただけたこと、とても嬉しく思いました。再び、来日されることがありましたら、私どもでの宿泊をご検討下さい。またのご利用をお待ちしております。
6/10 Okay
OKADA
Aug 27, 2023
OKADA
Stayed 1 night in Aug 2023
Response from Hotel Binario Umeda Accommodation Division on Oct 8, 2023
Very thin walls! reasonably friendly front desk staff. Was left a bit underwhelmed having read previous reviews highly recommending the hotel. Great proximity to stations and delish food options nearby though.
Georgina
Stayed 3 nights in Jun 2023
Response from ホテルビナリオ梅田 フロント on Jul 9, 2023
Thank you for staying with us this time. However, we apologize for the inconvenience caused by the noise from the next room. In such cases, please contact the front desk. Promptly we will correspond. We look forward to seeing you again.
Property is clean. Neighborhood around the property is quiet. They have microwaves and coin laundry which was very convenient. Stations are within walking distance. Room is fairly sized. Amenities provided was very useful and convenient. A very nice place to stay in Osaka. Highly recommended.
Katherine
Stayed 2 nights in Jun 2023
Response from Hotel Binario Umeda Accommodation Division on Jul 4, 2023
Thank you for staying with us this time. I am very happy to hear that you were satisfied with your stay. We will do our best to ensure that everyone who uses our services in the future will feel the same way. We look forward to seeing you again.
Response from Hotel Binario Umeda Front on May 27, 2023
Thank you for staying this time. I was glad that you posted your impression that it was "clean and the staff were very helpful". In the future, we will continue to strive to improve the quality of customer service so that everyone who uses us will feel the same way.
Response from Hotel Binario Umeda Front on Feb 29, 2024
We would like to express our gratitude for your use of our accommodation and for your evaluation. We were pleased to see that they were generally satisfied with our "comfortable space".
10/10 Excellent
YEEUN
Apr 13, 2023
YEEUN
Stayed 3 nights in Apr 2023
Response from Hotel Binario Umeda Accommodation Section on Feb 25, 2024
Thank you for your stay. We were very pleased that they were generally satisfied with our "comfortable space" and that they were evaluated in this way. We look forward to seeing you again.
10/10 Excellent
Vanessa
Apr 8, 2023
Vanessa
Stayed 3 nights in Apr 2023
Response from Hotel Binario Umeda Accommodation Section on Feb 25, 2024
Thank you for your stay. We were very pleased that they were generally satisfied with our "comfortable space" and that they were evaluated in this way. We look forward to seeing you again.
8/10 Good
TAKESHI
Apr 3, 2023
TAKESHI
Stayed 1 night in Apr 2023
Response from Hotel Binario Umeda Accommodation Section on Feb 26, 2024
Thank you for your stay. We were very pleased that they were generally satisfied with our "comfortable space" and that they were evaluated in this way. We look forward to seeing you again.
10/10 Excellent
MAKIKO
Mar 23, 2023
MAKIKO
Stayed 2 nights in Mar 2023
Response from Hotel Binario Umeda Accommodation Section on Feb 26, 2024
Thank you for your stay. We were very pleased that they were generally satisfied with our "comfortable space" and that they were evaluated in this way. We look forward to seeing you again.
10/10 Excellent
tsuyoshi
Mar 10, 2023
tsuyoshi
Stayed 2 nights in Mar 2023
Response from Hotel Binario Umeda Accommodation Section on Feb 26, 2024
Thank you for your stay. We were very pleased that they were generally satisfied with our "comfortable space" and that they were evaluated in this way. We look forward to seeing you again.
6/10 Okay
EIICHI
Jan 30, 2023
EIICHI
Stayed 1 night in Jan 2023
Response from Hotel Binario Umeda Accommodation Section on Feb 26, 2024
Thank you for your stay. We were pleased to see that they were generally satisfied with our "comfortable space". We look forward to seeing you again.
8/10 Good
Brendan
Jan 27, 2023
Brendan
Stayed 2 nights in Jan 2023
Response from Hotel Binario Umeda Accommodation Section on Feb 26, 2024
Thank you for your stay. We were very pleased that they were generally satisfied with our "comfortable space" and that they were evaluated in this way. We look forward to seeing you again.
Response from Hotel Binario Umeda Accommodation Section on Feb 26, 2024
Thank you for your stay. We were very happy that they were generally satisfied with our "comfortable space" and that they were evaluated in this way. We look forward to seeing you again.
8/10 Good
TAZAKI
Dec 12, 2022
TAZAKI
Stayed 1 night in Dec 2022
Response from Hotel Binario Umeda Accommodation Section on Feb 26, 2024
Thank you for your stay. We were very happy that they were generally satisfied with our "comfortable space" and that they were evaluated in this way. We look forward to seeing you again.
6/10 Okay
Wing Wai
Nov 25, 2022
Wing Wai
Stayed 5 nights in Nov 2022
Response from Hotel Binario Umeda Accommodation Section on Feb 26, 2024
Thank you for your stay. Thank you very much for taking the time out of your busy schedule to give us an evaluation. We look forward to seeing you again.
10/10 Excellent
Paula
Nov 24, 2022
Paula
Stayed 3 nights in Nov 2022
Response from Hotel Binario Umeda Accommodation Section on Feb 26, 2024
Thank you for your stay. We were very happy that they were generally satisfied with our "comfortable space" and that they were evaluated in this way. We look forward to seeing you again.
6/10 Okay
akazawa
Nov 16, 2022
akazawa
Stayed 1 night in Nov 2022
Response from Hotel Binario Umeda Accommodation Section on Feb 26, 2024
Thank you for your stay. Thank you very much for taking the time out of your busy schedule to give us an evaluation. We look forward to seeing you again.
Thank you for your stay. I was also very happy to have a good impression of the staff. We will continue to strive to make you feel the same way this time. We look forward to seeing you when you come back to Japan.
8/10 Good
Yen Chang
Oct 20, 2022
Yen Chang
Stayed 5 nights in Oct 2022
Response from Hotel Binario Umeda Accommodation Section on Feb 26, 2024
Thank you for your stay. We would also like to express our gratitude to you again for taking time out of your busy schedule to receive such an evaluation. We look forward to seeing you again.
8/10 Good
madoka
Sep 20, 2022
madoka
Stayed 8 nights in Sep 2022
Response from Hotel Binario Umeda Accommodation Section on Feb 26, 2024
Thank you for your stay. We would also like to express our gratitude to you again for taking time out of your busy schedule to receive such an evaluation. We look forward to seeing you again.
10/10 Excellent
AKI
Sep 11, 2022
AKI
Stayed 1 night in Sep 2022
Response from Hotel Binario Umeda Accommodation Section on Feb 26, 2024
Thank you for your stay. We would also like to express our gratitude to you again for taking time out of your busy schedule to receive such an evaluation. We look forward to seeing you again.