Ratings based on 60 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
97% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
4.0 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Hong Kong

near town centre, very good outlook

Posted Dec 29, 2014
clean and tidy helpful staff convenient location within walking distance to subway and town centre not expensive for our small room very good outlook, classic one value for money
Comment from Hotel Management
Dec 30, 2014 by Hotel Trusty Shinsaibashi, Hotel Management
Thank you for staying in Hotel Trusty Shinsaibashi. And thank you for your comment. Our hotel is good location for sightseeing and shopping. So it‘s very convenience. We are glad to your pleasing. We are looking forward to your stay again.
3 out of 5
by A verified travelerfrom hongkong

兩個地下鐵中間

Posted Dec 17, 2014
床褥很軟 第二天已感肌肉痛 地點還可以 2個地鐵站中間 分別不同線 酒店樓下有2間便利店
Comment from Hotel Management
Dec 19, 2014 by Hotel Trusty Shinsaibashi, Hotel Management
Thank you for staying in Hotel Trusty Shinsaibashi. Thank you for praising a location and the appearance. Because there are various types as well as the room where I stayed at this time, please try it again. In addition, I am glad when you can use our hotel when you can come to Osaka. We are looking forward to seeing you next time.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Bangkok

It's a good hotel.

Posted Dec 3, 2014
Pros: Clean and easy shopping.
Cons: Nothing
Location: Near Shinsaibashi , Namba and railway station.
It's near Shinsaibashi , Namba and railway station.I can walk to shopping.But you have a good sleeping because this hotel is quiet.
Comment from Hotel Management
Jan 3, 2015 by Hotel Trusty Shinsaibashi, Hotel Management
Thank you for staying in Hotel Trusty Shinsaibashi. And we are happy by your words. Our hotel is located in the place near the sightseeing spot and shopping street. So it is very convenient. We are looking forward to seeing you next time.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Hong Kong

Nice position, nice hotel

Posted Nov 25, 2014
Nice outlook. Nice position, in the middle of Shinsaibashi. A little bit small room but clean. Have a nice stay there.
Comment from Hotel Management
Nov 27, 2014 by Hotel Trusty Shinsaibashi, Hotel Management
Thank you for staying in Hotel Trusty Shinsaibashi. Thank you for praising a location and the appearance. Because there are various types as well as the room where I stayed at this time, please try it again. In addition, I am glad when you can use our hotel when you can come to Osaka. I wait than all the staff, a heart.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Hong Kong

靠近心齋橋筋,Tokyo hand等購物點

Posted Nov 20, 2014
酒店外觀仿歐陸式設計,非常華麗。適逢聖誕節襯托著閃爍燈飾,更顯浪漫!酒店職員態度有善,還幫我寄存的行李送上房間,十分窩心呢!房間雖然不大,但雙人床很闊,洗手間也比我預期中闊落,而且淋浴液,洗髮液,牙刷牙膏等一應俱全!每日有人清潔房間,替換毛巾等,十分衛生!而且附近有familymart等便利店。但要行七分鐘左右才到JR站口!
Comment from Hotel Management
Nov 23, 2014 by Hotel Trusty Shinsaibashi, Hotel Management
Thank you for staying in Hotel Trusty Shinsaibashi. And thank you for having you praise it about the appearance and the location of the hotel. We making effort every day to have you stay at all visitors comfotably. And we make an effort from now on to have stay comfotably. When you come to Osaka on the next time, we would like to stay our hotel. We are looking forward to seeing you next time.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Hong Kong

Nice

Posted Nov 14, 2014
Clean, tidy and convenience. I would like to visit again during my next trip to Osaka.
Comment from Hotel Management
Nov 20, 2014 by Hotel Trusty Shinsaibashi, Hotel Management
Thank you for staying with us. And we are happy by your words. Our hotel is located in the place near the sightseeung spot and shopping street. So it is very convenient. We are looking forward to seeing you next time.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom 北関東

大阪でのショッピングに便利なホテル

Posted Oct 21, 2014
ショッピングやお食事にも便利な立地でした。道頓堀へも徒歩で行ける距離でしたが、ホテル周辺は静かな場所でした。 予想よりお部屋が狭く感じましたが、ベッドの幅は広く、心地良かったです。 また、ホテルの浴槽にしては足が伸ばせるほどゆったりしており、背もたれのラインも快適でした。トイレと一緒のスペースにあるのはもったいないほどでした。 朝食は、ホテル内のレストランでバイキングを頼みましたが、洋食、和食メニューがあり、美味しく楽しんで食事ができました。 一つ残念だったのは、4人での宿泊でしたが、2人分のスリッパしか用意されてなかった点です。
4 out of 5
Recommended
for Families
by HEEJINfrom Korea

신사이바시 근처...깔끔한 호텔

Posted Oct 19, 2014 on Hotels.com
신사이바시역에서 가깝고, 주변에 식당, 편의점, 상점도 멀지 않습니다. 서비스도 친절하구요. 가족 넷이 사용하기에 방이 조금 작은 것이 단점입니다. 난바 등으로 이동하기에 나쁘지는 않습니다만, 우메다나 오사카 인근의 도시로 이동하려면 지하철을 환승해야하는 것이 불편합니다.
Comment from Hotel Management
Jan 2, 2015 by HotelTrustyShinsaibashi, Hotel Management
Thank you for your staying at our hotel. We were glad to hear many praise from you. But a room is small, and I'm sorry. Because there are other various types of rooms, please try it. Shinsaibashi and Namba area is near. Please come again to our hotel with family. We are looking forward to seeing you again.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom korea seoul

신사이바시역에서 가깝고 찾기 쉬워요 토쿄한즈 바로 뒷편입니다

Posted Oct 5, 2014
방은 좀 작은 편이고 청소를 깨끗이 해 주어서 별다른 불편함을 겪지는 않았습니다 신사이바시스지와 난바(에비스)스지가 붙어있어 쇼핑하기도 좋았습니다 유니버셜 스투디오에 가기도 쉬웠구요 우메다 난바에의 접근이 쉬워 이동하기 좋은 위치였네요 아침 식사도 나쁘지 않았습니다
Comment from Hotel Management
Oct 24, 2014 by Hotel Trusty Shinsaibashi, Hotel Management
Thank you for staying at hotel trustee Shinsaibashi This stay is very glad to observe signs that you were satisfied. Our hotel is close to a station or shopping quarter, and they are very popular with you at shopping or work. Moreover, when you come to Osaka, please choose us and hotel trustee Shinsaibashi. I am waiting staff all the persons concerned and to be able to meet you.
4 out of 5
Recommended
by davie

Posted Oct 3, 2014 on Hotels.com
Comment from Hotel Management
Jan 2, 2015 by HotelTrustyShinsaibashi, Hotel Management
Thank you for your giving four stars to our hotel. We will work hard for your giving full stars. Therefore, please come to our hotel again. We are looking forward to seeing you next time.