Ratings based on 433 Verified Reviews

They paid and stayed. We double-checked.
4.8 out of 5
100% of guests recommend
4.9 Room cleanliness
4.7 Service & staff
4.9 Room comfort
4.8 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from 香川県

街に徒歩で繰り出せるホテル

Posted Jun 30, 2015
Pros: 客室
Cons: 入口が少しわかりにくい
Location: 駅に近く、便利。
天井が高く、客室も近代的で広く快適。値段はそれなりだが長期滞在しても圧迫感がないと思う。 トイレと浴室が別になっており、洗面台も広く使いやすい。
5 out of 5
Recommended
for Everyone
by A verified traveler from C

Very good

Posted Jun 25, 2015
The room and services are very good!! Much better compared to other five stars hotel.
4 out of 5
Recommended
for Everyone
by A verified traveler from 九州

海外に来てると錯覚するホテル

Posted Jun 23, 2015
Pros: 立地条件は最高です。
Cons: 特に気付きませんでした。
Location: ロケーションは最高でした。 グランフロント内ですので買物も楽ですし、駅にも近いです。
外国の方が沢山、宿泊されてます。 まるで日本じゃないような感覚になります。 ロビーに入ると独特な香りがして、印象深いです。
5 out of 5
Recommended
for Everyone
by A verified traveler from 台北市

飯店服務超級好

Posted Jun 17, 2015
Pros: 服務與格調
Cons: 飯店位置離百貨公司有點遠,如果能定點車站接駁更好
Location: 有南館接北館很多名店可逛,還有很多裝潢漂亮的餐廳
這次入住酒店櫃台人員很好,有位會講中文的日本人幫了我很多忙,真的很有敬業精神,飯店房務人員服務也很好,很貼心,房間裡的咖啡泡完了,晚上又給補足了,知道房客喜歡喝咖啡連這小細節都注意到了、好感動哦!
5 out of 5
Recommended
for Everyone
by A verified traveler from new york

V good

Posted Jun 14, 2015
Central location near station very thoughtfully designed rooms exceptional service
5 out of 5
Recommended
for Everyone
by A verified traveler

전반적인 서비스와 시설에 매우 감동

Posted Jun 5, 2015
Pros: 방상태는 특급호텔수준으로 매우 좋았습니다.
Cons: 부페와 사우나가 호텔사이즈에 비해 조금 약했습니다.
Location: grand front osaka 빌딩으로 들어가서 2층으로 올라가면 오사카역으로 연결되는 구름다리가 있습니다. 이걸 이용하시면 정말 편합니다.
전반적으로 매우 만족합니다. 뷔페와 사우나가 생각보가 작은 사이즈여서 아쉬웠지만 그외는 정말 최고였습니다. 감사합니다.
5 out of 5
Recommended
for Everyone
by A verified traveler

Best Experience Ever

Posted May 28, 2015
Pros: Location, staff, room quality and cleanliness.
Location: This hotel is less than 10 minutes walk to Osaka Station and a few minutes more to Umeda Subway Station, both accessible via buildings/sky-walks.
We stayed at InterContinental Osaka on the day when we arrived in Japan and the day before we left. We got a free upgrade during the first night there because it was our first time staying with them. The room had a spectacular view of the Umeda Sky Building. If you want to visit the Floating Garden Observatory, it's less than 10 minutes walk from the hotel. When we were ready to leave for Kyoto, the hotel staff was very helpful in taking care of our luggage, which we left behind so we could travel light. We spent our last night in Japan at InterContinental as well. We didn't get the room upgrade but our room was just as nice. The view was not as good as the first room but was still pretty nice. It also has a small walk-in closet. I love the breakfast buffet at the hotel. It's a little more expensive (about 4000 yen/person) than the price at The Westin Miyako Kyoto but the food was definitely better. I didn't think our experience could be any better after the staff put us into our taxi to KIX. A gentle knock on the window brought us a card, which has the taxi number and hotel phone number, just in case we forgot something in the car or we had problems with the service. When we arrived at KIX, the driver gave us 8k yen discount, bringing the total down to 11k yen because we stayed with InterContinental. This is just one of the examples of how honest and nice the Japanese people are. We didn't know about the discount at all. It cost about 15k yen from KIX to hotel.
5 out of 5
Recommended
for Everyone
by A verified traveler from Seoul

6 star hotel in Osaka

Posted May 25, 2015
Pros: location, staff, wide and beautiful room, etc
Cons: more delicate cleaning
It was the second stay. Always wonderful and especially the staffs were very helpful. I'll stay again.
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Posted May 13, 2015
Pros: 雰囲気
アクセスよく、部屋も洗練され非常にゆっくりさせて頂きました。朝食もオムレツを食べたのですが、卵が2種類用意されており選択できるというサービスは正直初めての経験でした。
5 out of 5
Recommended
for Everyone
by A verified traveler from philippines

great hotel right at the center of osaka action

Posted May 11, 2015
Pros: hmmmmm .... everything !!!
Cons: make the room lights just a little more brighter, i guess
Location: it's near to all that you could ever imagine in a very cosmopolitan city like osaka
my wife and i stayed for two nights and we did not want to leave anymore. the staff were so helpful, the place so clean and the location was really convenient - very near to the train stations. food, food, food was all nearby. well, i guess this is the intercontinental way....