Front of property - evening/night

Reviews of Nest Hotel Osaka Shinsaibashi

3 out of 5
Nest Hotel Osaka Shinsaibashi
2-4-10, Minami-Senba, Chuo-ku, Osaka, Osaka-fu

Reviews

7.8

Good

Rating 10 - Excellent. 288 out of 1003 reviews" "
Rating 8 - Good. 413 out of 1003 reviews" "
Rating 6 - Okay. 206 out of 1003 reviews" "
Rating 4 - Poor. 59 out of 1003 reviews" "
Rating 2 - Terrible. 37 out of 1003 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

YOUNG HO

Stayed 3 nights in Dec 2023

10/10 Excellent

Felicia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Nov 2023

8/10 Good

monnie

3 star hotel is a 3 star hotel that I expected, every things is ok, easy access to underground shopping street n the excited DOTONBORI area within 20 walking distant
Stayed 6 nights in Nov 2023

10/10 Excellent

WAI HO

Stayed 2 nights in Nov 2023

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Worst hotel on our trip
The bed was hard as a rock and the flatest thing we have ever slept on. I had to get an extra blanket and fold it under myself to give some sort of cushioning. Even my husband, who can deal with a firm mattress had a hard time. There was hair on the bed and in the bathroom. The front desk person was rude at check in as well, would not recommend.
Stayed 3 nights in Nov 2023

10/10 Excellent

TAICHI

Stayed 1 night in Nov 2023
Response from ネストホテル大阪心斎橋 on Nov 19, 2023
この度は,当ホテルをご利用いただき誠に有り難うございました。お客様のまたのお越しをスタッフ一同心よりお待ちしております。

10/10 Excellent

Benjamin

Stayed 1 night in Oct 2023
Response from ネストホテル大阪心斎橋 on Nov 19, 2023
Thank you for staying with us.We look forward to your next visit!

6/10 Okay

Jihye

Traveled with group
Liked: Staff & service
Stayed 3 nights in Oct 2023
Response from ネストホテル大阪心斎橋 on Nov 19, 2023
Thank you for staying with us.We are looking forward to seeing you again next time.

10/10 Excellent

Feifei

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

10/10 Excellent

Sompatson

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 4 nights in May 2023

10/10 Excellent

Paolo

Stayed 7 nights in Aug 2023

10/10 Excellent

TAI TUNG

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2023

8/10 Good

SHU YUAN

Stayed 7 nights in Jul 2023

8/10 Good

Lap Hung Tommy

Stayed 6 nights in Jun 2023
Response from ネストホテル大阪心斎橋 on Jun 24, 2023
この度は数ある中よりネストホテル大阪心斎橋をお選び頂き誠にありがとうございます。ご滞在中はごゆっくりお過ごしいただけましたでしょうか。この度はお忙しい中クチコミ投稿にご協力頂き誠にありがとうございます。またお客様をお迎えできます日をスタッフ一同心よりお待ち申し上げております。

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 4 nights in Jun 2023
Response from ネストホテル大阪心斎橋 on Jun 24, 2023
この度はネストホテル大阪心斎橋にご宿泊頂きまして誠にありがとうございます。この度のご滞在にご満足いただけたご様子で大変うれしく思います。これからもお越し頂くすべてのお客様にご満足いただけるホテルを目指し、スタッフ一同精進して参りますので、ぜひまた近くにお立ち寄りの際には当ホテルをご利用頂けますと幸いでございます。またお客様とお会いできます日をスタッフ一同心よりお待ち申し上げております。

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Bad drain smell in bathroom ruined an otherwise pleasant stay. I would assume all rooms on the 12th floor had this problem, but if not and it was only 1210, then they should never have put guests in it. Smell was quite strong. Otherwise, rooms are small but workable. Decent location.
Stayed 2 nights in Jun 2023
Response from ネストホテル大阪心斎橋 on Jun 24, 2023
Thank you for selecting us out of the many possible places here.We are very sorry making you uncomfortable the other day.I am really sorry. We will do all that is necessary to prevent this from ever happening again.We appreciate your recommendation of our place to welcoming others

8/10 Good

Anna

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Good location and good value for the price.
Stayed 1 night in Jun 2023
Response from ネストホテル大阪心斎橋 on Jun 11, 2023
Thank you for staying with us. We look forward to your next visit!

10/10 Excellent

Thai Son

Stayed 4 nights in May 2023
Response from ネストホテル大阪心斎橋 on Jun 11, 2023
ご利用ありがとうございました。

10/10 Excellent

Tomoko

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly. Room was clean. Location was good.
Stayed 1 night in May 2023
Response from nest HOTEL Osaka Shinsaibashi on Jun 11, 2023
Thank you for sharing your review with us.We are looking forward to seeing you again next time.

10/10 Excellent

David, South San Francisc

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel close enough to dotonbori and many restaurants. Excellent price, clean and friendly staff
Stayed 2 nights in May 2023
Response from nest HOTEL Osaka Shinsaibashi on Jun 11, 2023
Thank you for staying with us. Glad you enjoyed spending time in Osaka.We are looking forward to seeing you again next time.

8/10 Good

Kevin

Stayed 1 night in May 2023
Response from ネストホテル大阪心斎橋 on Jun 11, 2023
ご利用ありがとうございました。

8/10 Good

HsiaoMin

Stayed 5 nights in Apr 2023
Response from ネストホテル大阪心斎橋 on Jun 11, 2023
ご利用ありがとうございました。

10/10 Excellent

sharon

Stayed 5 nights in Apr 2023
Response from ネストホテル大阪心斎橋 on Jun 11, 2023
ご利用ありがとうございました。

10/10 Excellent

Steve

Stayed 3 nights in Apr 2023
Response from ネストホテル大阪心斎橋 on Jun 11, 2023
ご利用ありがとうございました。

10/10 Excellent

Hoi Yww

Stayed 5 nights in Apr 2023
Response from ネストホテル大阪心斎橋 on Jun 11, 2023
ご利用ありがとうございました。

8/10 Good

Margaret

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was quite small, but normal for Japan business hotel standards. Staff was friendly and helpful. Location was great right next to a station entrance. Walkable distance to Dotombori and Shopping
Stayed 3 nights in Mar 2023

4/10 Poor

Masayuki

Stayed 3 nights in Feb 2023
Response from ネストホテル大阪心斎橋 on Mar 1, 2023
この度はご宿泊誠にありがとうございました。お忙しい中評価いただき、心より感謝申し上げます。

10/10 Excellent

Verified traveler

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Feb 2023
Response from ネストホテル大阪心斎橋 on Mar 1, 2023
この度はご宿泊誠にありがとうございました。またのご利用お待ちしております。

8/10 Good

YUKARI

Stayed 1 night in Feb 2023
Response from ネストホテル大阪心斎橋 on Mar 1, 2023
この度はご利用誠にありがとうございました。お忙しい中評価いただき感謝申し上げます。またのご利用お待ちしております。

6/10 Okay

Kelvin

Stayed 3 nights in Jan 2023
Response from ネストホテル大阪心斎橋 on Mar 1, 2023
この度はご利用誠にありがとうございました。お忙しい中評価いただき感謝申し上げます。

4/10 Poor

hubert

Stayed 4 nights in Jan 2023
Response from ネストホテル大阪心斎橋 on Mar 1, 2023
この度は当館のご利用誠にありがとうございました。お忙しい中、評価いただき心より感謝申し上げます。

10/10 Excellent

Eungsup

Stayed 5 nights in Jan 2023
Response from ネストホテル大阪心斎橋 on Nov 19, 2023
Thank you for staying with us.We are looking forward to seeing you again next time.

10/10 Excellent

Jacqueline

Stayed 5 nights in Jan 2023
Response from ネストホテル大阪心斎橋 on Jan 13, 2023
ご利用ありがとうございます。ご意見ありがとうございました。

6/10 Okay

Kai chung

Stayed 6 nights in Dec 2022
Response from ネストホテル大阪心斎橋 on Jan 8, 2023
ご利用ありがとうございます。ご意見ありがとうございました。

8/10 Good

SHU YUAN

Stayed 4 nights in Dec 2022
Response from nest HOTEL Osaka Shinsaibashi on Jan 2, 2023
Thank you for staying with us. We are looking forward to seeing you again next time.

8/10 Good

JI-HYUN

Stayed 4 nights in Dec 2022
Response from nest HOTEL Osaka Shinsaibashi on Jan 2, 2023
Thank you for staying with us. We are looking forward to seeing you again next time.

8/10 Good

BINGLIN

6/10 Okay

Yoshinori

Stayed 1 night in Dec 2022
Response from nest HOTEL Osaka Shinsaibashi on Dec 23, 2022
Thank you very much for using our hotel this time.We are looking forward to seeing you again.

4/10 Poor

Lee lee

Stayed 3 nights in Dec 2022
Response from nest HOTEL Osaka Shinsaibashi on Dec 23, 2022
Thank you very much for using our hotel this time.However, we are sorry that the customer was not satisfied.Thank you for using our hotel.

6/10 Okay

STANLEY

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is good but the bed.
Response from nest HOTEL Osaka Shinsaibashi on Dec 23, 2022
Thank you very much for using our hotel this time.However, we are very sorry that you were not satisfied with the bed.Thank you for using our hotel.

2/10 Terrible

Yuen Kai

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
No air-conditioner, just for warm air, if you open the window, it is very very noise, so can’t sleep it well Price is not reasonable, I stay fm Friday to Tuesday, found that the hotel fee on Saturday were 5 times over than Monday
Response from nest HOTEL Osaka Shinsaibashi on Dec 23, 2022
Thank you very much for using our hotel this time.However, we are very sorry for the inconvenience caused by the facilities of the hotel.Thank you again for using our hotel.

10/10 Excellent

AeJung

Stayed 3 nights in Dec 2022
Response from nest HOTEL Osaka Shinsaibashi on Dec 23, 2022
Thank you very much for using our hotel this time.Thank you again for giving us a perfect score. It will be an encouragement to the staff.We are looking forward to seeing you again.

10/10 Excellent

MINWOOK

Stayed 2 nights in Nov 2022

8/10 Good

nayang

Stayed 2 nights in Nov 2022

10/10 Excellent

Jeffrey kwun hang

Stayed 2 nights in Nov 2022

8/10 Good

晴奈

Stayed 1 night in Nov 2022

8/10 Good

YOUNGJUN

Stayed 2 nights in Nov 2022
Response from nest HOTEL Osaka Shinsaibashi on Dec 23, 2022
Thank you very much for using our hotel this time.Thank you for your high score and compliments. It will be an encouragement to the staff.We are looking forward to seeing you again.

10/10 Excellent

Thac

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, several subway lines nearby, many dining and shopping options within walking distance. Friendly staff, clean room, and good value.
Stayed 3 nights in Oct 2022

8/10 Good

Kakhanang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room for a solo or couple. A bit noisy at night because of the road. Friendly staffs.
Stayed 9 nights in Sep 2022

8/10 Good

KAYO

Stayed 3 nights in Sep 2022
Response from ネストホテル大阪心斎橋 on Oct 3, 2022
お忙しい中、レビューをご投稿頂き誠にありがとうございます。高得点頂き大変嬉しく思います。お客様の再びのご利用をスタッフ一同心よりお待ちしております。