Ratings based on 95 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
96% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
3.9 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Perfect except for lack of wifi in the room.

Posted Feb 7, 2014
I had to FaceTime a client in the lobby as there was no wi if in the room.
4 out of 5
Recommended
for Families
by Wong from USA

great place to stay, close to JR stations

Posted Jan 13, 2014 on Hotels.com
Great services, a little far from KIX.
3 out of 5
Recommended
for Families
by A verified traveler

Ok, but not great

Posted Dec 7, 2013 on Hotels.com
Very convenient location, especially if taking the shinkansen. Room wasn't as clean as all the other similarly-priced hotels we stayed at in Japan - found stray hairs in the bathtub and on the bed. The bathroom is tiny. The breakfast wasn't great, but at least it was included in our rate. The hotel staff weren't as overtly friendly as other hotels we stayed at, but everyone was helpful. Not sure I'd stay here again.
5 out of 5
Recommended
by ben cruz from anaheim hills california

great for the money you pay!

Posted Nov 13, 2013 on Hotels.com
great location and excellent english speaking front desk.great breakfast buffet.will stay again next time i visit osaka!
3 out of 5
by Di from London

Good value for money.

Posted Oct 28, 2013
Pros: Conveniently close to Shin-Osaka station. Great staff.
Cons: Room was rather small. I guess this is Japanese standard.
Location: Close to Shin-Osaka station. Good to travel around.
We searched for a hotel near Osaka station and this one was a very good hit. It is close to Shin-Osaka station, which was what we wanted. The room and bathroom are rather small, perhaps Japanese standards. We had twin beds and hardly any space for our lugagge. Staff at reception were incredibly friendly. Breakfast was included and it was OK. Something that was good for us was the laundry service, there are washing machines and driers that operate very cheap.
2 out of 5
Recommended
by Mark B from london.

Too regimented.

Posted Oct 15, 2013 on Hotels.com
They only serve breakfast from 7 and you can't even get a cup of coffee. You have to choose every day between a Japanese or Western breakfast. The Western breakfast consists of a few sandwiches and scrambled eggs. The Japanese breakfast is far nicer - you can even go back for more rice or soup! Too regimented for me personally and you get the feeling you are being watched all the time. We used the table & chairs on the tiny patio and the next day there was a gate in place. Their hotel, their rules.
4 out of 5
Recommended
for Families
by 42again from Canberra

Near the railway lines rather than the station

Posted Oct 11, 2013 on Hotels.com
We had a little trouble finding the hotel. The chap who checked our JR passes sent us to the East Exit, which was correct, but the map from hotels.com was not helpful. (I do not have the computing equipment to run google maps from in front of a railway station.) The map showed the hotel near the youth hostel, so we followed the arrow outside the hotel pointing to the youth hostel. When we ran out of likely road, having found neither the youth hostel nor the hotel, we asked for directions from a staff member at a Family Mart. He sent us back towards the railway station, but his "turn right" would have sent us into the railway station, so we turned left into a hotel with a similar name. They seemed used to lost tourist turning up and gave us a map and accurate directions.
4 out of 5
Recommended
for Everyone
by A verified traveler

value for money

Posted Sep 1, 2013
Pros: breakfast was delicious and the staff were helpful to please even with the language barrier
Cons: it's all good, great little hotel for tourists needing to be close to the station
Location: very handy, not much to do but check out the local restaurants, you are barely a block away from the rail line,
great location, just a 5 minute walk to Shin-Osaka station, a really nice hotel with a bit of old world charm
3 out of 5
Recommended
for Families
by Liz from UK

Good for station but far from centre of Osaka

Posted Aug 14, 2013 on Hotels.com
We booked the hotel based on location for a short stop off whilst travelling to Hiroshima so the location next to the Shinkansen station was the priority. Overall the hotel did the job but nothing special. Room rates were good and there was the added bonus of breakfast included. For longer stays in Osaka I would book elsewhere.
5 out of 5
Recommended
for Everyone
by Dawn from USA

Shin Osaka Station Hotel Honkan

Posted Aug 13, 2013
Pros: The staff was great and the lobby and room was very clean. The price was right
Cons: The rooms are small but as advertised. It looked just lilke the room photo provided by the hotel.
Location: The train station is two blocks away and there are many restaurants in the immediate area
I loved this hotel. It met the needs of my limited budget but had the amenities that I needed. I was very close to the train station and there were many restaurants in the immediate area. The staff was welcoming and were helpful throughout my stay--two stays totaling nine nights. Full breakfasts allowed for choosing between Japanese and Western breakfasts. The beds were very comfortable and the room was clean. The room is small but sufficient for my needs This is a great bargain for travelers on a budget