Ratings based on 1,554 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
99% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Couples
by A verified traveler from Sydney

Great location in Namba, near the station.

Posted Jul 28, 2015
Great place to stay, short walk to Dotonbori and all the amazing food lane ways and shopping arcades.
4 out of 5
Recommended
for Everyone
by A verified traveler

方便

Posted Jul 26, 2015
交通方便,飲食購物也很方便,洒店設施雖然不及五星酒店,但可以接,受,对于初次来大阪的游客是个好选择,酒店职员英语都不错。 当然要去大阪周边,住梅田更方便。 价格在打折时算便宜的,但本时不值那么多。 如果酒店能提供更多旅游资讯更好,不过下面难波站也有一个旅遊信息中心 酒店餐飲沒有試,不過價格並不是很貴,健身美容设施和服务也沒時間試
5 out of 5
Recommended
for Everyone
by A verified traveler

난바역과 연결되어있어 대중교통이 매우 편리함

Posted Jul 24, 2015
높은 클럽충의 방은 조용하고 전망이 좋았음. 클럽라운지의 전망과 서비스도 좋음. 단 클럽라운지의 아침식사는 단출함
5 out of 5
Recommended
for Everyone
by A verified traveler from Hong Kong

Being the hub of railway systems

Posted Jul 18, 2015
It is absolute first choice of hotel in osaka, being the hub of railway systems on top of a mega department store. It is within walking distance to major shopping district. In the rainy day, you could fulfill your need without getting wet. One minor suggestion is to allow more flexibility on air-con system to support lower temperature.
Comment from Hotel Management
Jul 21, 2015 by Christian Schaufelbuehl General Manager, Hotel Management
Dear Keith, Thank you for choosing Swissôtel Nankai Osaka as your preferred venue of accommodation and we are glad to read that you could take advantage of our convenient location for shopping. We however apologise for the discomfort caused by our room temperature and please feel assured that our engineering team will further look into this issue. We look forward serving you again on your next trip back to Osaka. Kind Regards. Christian Schaufelbühl, General Manager.
5 out of 5
Recommended
for Families
by A verified traveler from 台灣高雄

交通很便利

Posted Jul 17, 2015
Pros: 交通便利,房間寬敞舒適乾淨
Cons: 住宿多日,回飯時總會發現,房務總是沒將客房住宿人數(2大2小)的備品備好,還要打電話去要,若是能留意一下這個情況會更好.
從機場到飯店真的很方便,對於初次家庭自由行的我們,在陌生環境中,能輕易的找到入住飯店,真的是件很重要的事. 飯店下方集結了多條地鐵,也是逛景點的一大優勢.
5 out of 5
Recommended
for Everyone
by A verified traveler from Texas

Conveniently located above ttrain station.

Posted Jul 10, 2015
Very quiet, you don't even know you are in a room above the train station.
Comment from Hotel Management
Jul 13, 2015 by Christian Schaufelbuehl General Manager, Hotel Management
Dear Gloria, Thank you very much for staying at Swissôtel Nankai Osaka and sharing your impressions on this site. We are very pleased to learn that you spent a comfortable stay in our hotel. Guest’s comfort is very important to us and it would be a pleasure to welcome you back to Swissôtel Nankai Osaka during your next trip to Japan! Kind Regards. Christian Schaufelbühl, General Manager.
5 out of 5
Recommended
for Everyone
by A verified traveler from San Diego

Incredible Hotel in an Incredible City

Posted Jul 7, 2015
The Swissotel is absolutely incredible. It is situated directly above Nanba Station so you are right in the heart of Osaka. From here getting anywhere in the city is very easy and you will never find yourself without entertainment. The staff was extremely polite and helpful while quickly making all the information I needed for my trip available. The winning trait for me was the view. Try to get as high up of a room as possible because the views are absolutely incredible seeing the sprawling metropolis surround you and light up at night. This hotel didn't have a blemish in my mind and would highly recommend it as an experience in itself in Osaka. I can't wait to try there other locations!
Comment from Hotel Management
Jul 9, 2015 by Christian Schaufelbuehl General Manager, Hotel Management
Dear Casey, Thank you very much for your positive review shared on this website. It is truly rewarding when a guest recognizes our efforts to provide outstanding service and takes the time to say thank you. Your comments regarding the location, amazing views and our team’s hospitality will be shared accordingly. We are looking forward to welcome you back very soon to Swissôtel Nankai Osaka. Kind Regards. Christian Schaufelbühl, General Manager.
5 out of 5
Recommended
for Families
by A verified traveler from HK

Excellent

Posted Jul 6, 2015
Pros: Good location
Cons: More signs for showing entrance of hotel
Location: Shopping malls nearby
Good location, comfortable, large room, polite and helpful staff
Comment from Hotel Management
Jul 8, 2015 by Christian Schaufelbuehl General Manager, Hotel Management
Dear Ryan, Thank you very much for the positive review shared on this website in regards to your last stay to Swissôtel Nankai Osaka. We are thrilled to read that we have been able to create such a wonderful experience for you since our guest's comfort and satisfaction are our top priority to us. We are looking forward to welcoming you back during your next trip to Osaka! Kind Regards. Christian Schaufelbühl, General Manager.
4 out of 5
Recommended
for Everyone
by A verified traveler from Hong Kong

服務一流

Posted Jul 2, 2015
酒店地點非常方便距離各鐵路非常接近(約5分鐘步程以內),酒店與黑門市場、心齋橋、道頓堀等地點也很接近並於可步行路程範圍。酒店員工服務態度良好,所有事項照顧周全。Executive Lounge 全日可享用,提供午間Happy Hours 香檳酒水免費享用。唯酒店泳池並其他設施不准6歲以下使用,中童則員可於指定時段享用設施,這方面則有點可惜。
4 out of 5
Recommended
for Everyone
by A verified traveler

地點方便,房間舒適寬敞

Posted Jul 1, 2015
位於鐵路和高島百貨上,到心齋橋週邊逛街、飲食只需數分鐘。酒店可代收快遞,還有多款枕頭選擇,房內有新款粒裝咖啡機,員工服務殷切。