Ratings based on 3,284 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
97% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Gutes Hotel in verkehrsgünstiger Lage.

Posted Jun 30, 2015
Pros: Die Lage.
Cons: --
Location: Neben dem Bahnhof, nahe der Innenstadt. Ein optimaler Startpunkt für City-Touren.
Ausstattung und Service bestens in Ordnung. Verkehrstechnisch günstig gelegen. 5 Gehminuten vom Bahnhof entfernt und < 10 Minuten von der Flaniermeile. Lärmtechnisch nichts zu beanstanden. Gutes Frühstück, netter Frühstücksraum.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 22, 2015
Flott hotell med veldig bra service. 14-åringen koste seg i svømmebassenget flere ganger, og var storfornøyd med oppholdet. Det er sentralt i forhold til "alt". Anbefales.
2 out of 5
by A verified traveler

Dårlig service

Posted Jun 21, 2015
Booket inn 4 personer - ringte etter ekstra dyne og pute kl 2100, måtte purre 2 ganger før de kom opp kl 2330. Luftanlegg kunne ikke skru høyere en 22 grader-vi ønsket det varmere på rommet. Måtte slå av luften og fikk varm ovn:(((
5 out of 5
Recommended
for Everyone
by A verified traveler from n

Hotellpersonalet

Posted Jun 19, 2015
Var ikke så hyggelig i han ene i resepsjonen... Høflighet forventes av personalet
2 out of 5
by A verified traveler from York

Very basic badly serviced room - not 4* standard.

Posted Jun 19, 2015
Pros: Good points: great breakfast. Fantastic lift!
Cons: Customer service. House keeping!
Reception staff were unhelpful. Despite my having booked a 6 night stay, when I tried to check in at 6pm I was kept waiting 15 minutes for a room, whilst other guests were dealt with promptly. I got the impression that because I had booked through Expedia I was being treated as a second class customer. The room itself was not large (very basic small wet room rather than a bathroom). It was looking 'tired'. It was not very clean - bed valance splashed with coffee. During my stay of 6 nights the floor was not vacuumed and my bedding was not changed. House keeping was very slow: the room was not cleaned/made up until around 4.30 pm each day. Good points: great breakfast. Fantastic lift!
1 out of 5
by A verified traveler from NYC

Awful Service

Posted Jun 10, 2015
I was denied check-in after my overnight flight and called a "no show", even though the room was prepaid through Expedia. Completely unacceptable behavior to make me sleep in the lobby until 3:00pm check-in (this is 11:00am).
4 out of 5
Recommended
for Everyone
by A verified traveler from oklahoma, US

Clean and convenient, a bit expensive

Posted Jun 10, 2015
Pros: Location
Cons: The food at restaurant wqs expensive but nit very flavorful.
Location: I went to center, opera house. Novel institute
Excellent service and explained things well. However, one man at desk spoke too fast to remember things.
4 out of 5
Recommended
for Everyone
by A verified traveler

Ok, but way overpriced

Posted Jun 10, 2015
Pros: Location
Cons: Update the bathroom
Location: Central station is right there and many things like the Oslo Castle and Opera House within easy walking distance
Not a bad hotel and very centrally located at the train station. Only had an issue with the price. I get it that there was a convention in town, but it was nowhere worth $477 a night. Unfortunately I had to bite the bullet.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 8, 2015
Fint hotell sentralt i Oslo ,Svært gode senger og topp renhold,ingen negative opplevelser.
4 out of 5
Recommended
for Everyone
by A verified traveler from PA

Stayed twice, different experiences

Posted May 28, 2015
Pros: Well situated.
Cons: Room cleanliness
Location: Perfect, could not ask for a better located hotel in Oslo.
The first stay was wonderful. The staff allowed us into our room at 9:30 am. The room was fine--although could hear a lot of noises coming from hall and other rooms. The walls would shake a little is someone let their door shut hard. The second stay and fine although it was clear that someone had reentered our room after it had been cleaned (and before our arrival) and used the bathroom--used towel and soap and un-flushed toilet. A little disconcerting but it was late and we were tired so let it go. That room too was loud. The hotel itself is ideal situated across from Olso S Station and within an easy walk to most of the center of Oslo.