Ratings based on 1,382 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
95% of guests recommend
4.5 Room cleanliness
4.2 Service & staff
4.4 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified travelerfrom North Florida

Not a high end facility ... 😟

Posted May 2, 2015
Pros: Pool area, staff, great nighttime service at the pool for food & drink !!
Cons: Everything regarding the quality of the bathroom - severely disappointed in the cheap products. and get rid of the rude notes re "stolen" towels !!!
Location: Nice location, close to gorgeous beaches. Convenient to small shopping areas ... thank goodness. Because we had to make 2 stops for bathroom supplie😐
Although the staff was friendly & accommodating, I was not too impressed with the hotel itself. For the money we spent for a 3 night stay, it was a bit below par. The bed was very comfy and they had great linens & pillows but the hallways smelled musty and damp - there was no air conditioning outside of your room so anything out of the vending machines was melted & gooey ... keep in mind we were there in APRIL. The pool & tiki were great, kept clean and the bar staff were wonderful, but the restaurant closed 10 mins early for breakfast so we were only abLe to use 1 of our 3 complimentary breakfast coupons & had to eat on the road. Perhaps most disappointing were the bathroom supplies ..... For a $200+ a night room, we received only ONE tiny bottle of shampoo and 1 equally to y bottle of conditioner for 2 guests for 3 days stay.. My daughter used both of them up on our first night there, so off we went to CVS for supplies the next day. In addition, we found that their choice of toilet tissue was just abysmal ! Again , for the price I paid I would have expected Charmin or the equivalent - instead, we got the worst quality of tissue I have ever encountered in a hotel ... at any price level !!! Thin, grey, scratchy and very very cheap. Thank goodness they left a generous supply of ONE extra roll for a 3 day stay 😝 Luckily, CVS had toilet tissue on sale too. Not Happy. Overall, the quality of a HoJo's but with the price of an Atlanta Hyatt Regency.
3 out of 5
by A verified travelerfrom florida

Loud / Average.

Posted Apr 27, 2015
Pros: Nothing stands out. May be having a few Tv premium Channels
Cons: Tv was pretty limited. Premium channels were ok
Location: Location we thought was a ways away from where we wanted to be.I picked this Hotel from responces from other people that stayed here.disapointed
This place was very loud .May be it was where are room was. Doors slamming noice all nite long.Our room was supposed to be a King Deluxe. It was a King but the room was not that big.It was over priced as far as I am concerned.Maybe we were just min the wrong part of the Hotel or put in the wrong room..We were tired from our trip.Pool was ok.
2 out of 5
by A verified travelerfrom Chicago

This hotel needs strong management !

Posted Apr 26, 2015
Pros: Location is OK,room are clean and well maintained !
Cons: Strong managers hand requiring good maintenance every where. Smoking area was with a table and two chairs- both of them with broken planks on the seat
Location: As I mentioned earlier the location is OK. Casey Beach and Venice beach are about 10 minutes away, Siesta beach is 15-20 min away.
The first experience was the pool with the tiki bar. Pool OK but the bar and the bartenders are something we wish more about. Clean uniforms and bar area are a must ! Breakfast - the disappointment came we were asked to pay for the breakfast even we had it included in the room price. We had to go to the reception showed them the Expedia contract / which I taught they must have/. After that we visited the restaurant with one of the receptionists to get reimbursed for the breakfast charged. It made them all unhappy ! Next morning again surrounded by the waitresses with uniforms which have not been washed probably from the last season we had the table wiped with a rag soaked with bleach ! The moisture left on the table was with very unpleasant bleach smell which stayed until we finished our breakfast ! And coming to the breakfast after we placed the order passed 45 minutes with nothing served. We asked the waitress what is going on ! in another 15 min. the breakfast finally came ! So, we are talking about 1 HOUR ! ! waiting time to get two fried eggs !?
2 out of 5
by A verified traveler

Chubby shik resort

Posted Apr 25, 2015
Pros: Room, bed, bathroom comfortable, but mildew smell in the room.
Location: Hotel is far away from attractions, and beach. There is nothing to do but sleep, maybe dip in a pool.
Disappointing experience: room was comfortable but smelled bad, small outside pool does not make it a resort
5 out of 5
Recommended
for Everyone
by A verified travelerfrom f

Great place, clean facilities, great staff

Posted Apr 17, 2015
Our stay at Bentley was by a great time. This is our third time at the hotel, we're very pleased with everyone n everything. We'll keep going back!!!
3 out of 5
by A verified traveler

Loud Doors Thin Walls

Posted Apr 14, 2015
Every door close up and down the hall echoes through the room. Arrived, lights in room were out. All was ok- but nothing lived up to the promise of the photos...
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Chicago

Nice Beach Hotel Visit

Posted Apr 13, 2015
It was very comfortable and closely located to beach that we wanted to visit. Staff was very friendly and best for all FREE breakfast and I am not just talking about cereal boxes, they proper hot breakfast eggs, sausages, bacon, omelets etc. Highly recommended.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel at a great price!

Posted Apr 13, 2015
Pros: Pool with Tiki bar, restaurant, club on weekend nights, friendly people, modern, nicely appointment rooms.
Cons: The internet access is quite slow and buggy sometimes.
Only 10 minutes from Nokomis beach (one of the bests close to Sarasota IMHO). Half the price than booking on Treasure island which is where I always go. Over all, very satisfied with the hotel!
4 out of 5
Recommended
for Everyone
by A verified traveler

as advertised

Posted Apr 11, 2015
The hotel was pretty much what I had been led to believe it was
4 out of 5
Recommended
for Everyone
by A verified travelerfrom mMichigan

Clean and comfortable

Posted Apr 11, 2015
Stayed a week for Spring break...room was comfortable and clean. Staff could be a bit more professional and customer oriented..seems a little more experience and training could be needed. Ate at the restaurant once..food was very good. Tiki lounge enjoyable and food was good..drinks inconsistent. Pool area nice. Would definitely stay again...kids loved it!