Ratings based on 1,435 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
95% of guests recommend
4.5 Room cleanliness
4.2 Service & staff
4.4 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Small but very clean hotel

Posted May 28, 2015
Toilet had a problem, but I was changed to a different room. Overall the hotel is very clean and staff is good.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom s

Nice enough

Posted May 28, 2015
The stay was fine. The hotel was a little more worn than expected, making it a little below a holiday inn for me.
2 out of 5
by A verified travelerfrom Atlanta

Not worth the VIP points. This is an under 100 us

Posted May 18, 2015
We had the motel 6 feeling. A room with parking acces and stairs. We never saw the pool or were shown where it was or amenities. There were ants in the room so we asked to be moved. The breakfast service had us waiting 30 minutes before we could only order We decided not to use them again. Very disappointed
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Tampa, FL

Nice hotel, very clean and lots to do.

Posted May 18, 2015
Pros: amenities, location and cleanliness
Location: The beach is very close and all the store options you would need to enhance your vacation.
Very clean, welcoming and all encompassing. There is a really nice pool bar/restaurant as well as a full service restaurant and late night bar inside. The lobby was spacious and welcoming even including a video arcade, computers and couches for people with all different needs. The room was very modern, clean and comfortable and lacking nothing. I would definitely recommend.
2 out of 5
by A verified travelerfrom indianapolis

Please define "boutique ". Oh my. Upscale truck

Posted May 16, 2015
Pros: Proximity to many nicer opptions.
Cons: Describe the facility as an updated truck stop.
Location: Easy to find
If you have no expectations then probably none were met.
3 out of 5
by A verified travelerfrom North Florida

Not a high end facility ... 😟

Posted May 2, 2015
Pros: Pool area, staff, great nighttime service at the pool for food & drink !!
Cons: Everything regarding the quality of the bathroom - severely disappointed in the cheap products. and get rid of the rude notes re "stolen" towels !!!
Location: Nice location, close to gorgeous beaches. Convenient to small shopping areas ... thank goodness. Because we had to make 2 stops for bathroom supplie😐
Although the staff was friendly & accommodating, I was not too impressed with the hotel itself. For the money we spent for a 3 night stay, it was a bit below par. The bed was very comfy and they had great linens & pillows but the hallways smelled musty and damp - there was no air conditioning outside of your room so anything out of the vending machines was melted & gooey ... keep in mind we were there in APRIL. The pool & tiki were great, kept clean and the bar staff were wonderful, but the restaurant closed 10 mins early for breakfast so we were only abLe to use 1 of our 3 complimentary breakfast coupons & had to eat on the road. Perhaps most disappointing were the bathroom supplies ..... For a $200+ a night room, we received only ONE tiny bottle of shampoo and 1 equally to y bottle of conditioner for 2 guests for 3 days stay.. My daughter used both of them up on our first night there, so off we went to CVS for supplies the next day. In addition, we found that their choice of toilet tissue was just abysmal ! Again , for the price I paid I would have expected Charmin or the equivalent - instead, we got the worst quality of tissue I have ever encountered in a hotel ... at any price level !!! Thin, grey, scratchy and very very cheap. Thank goodness they left a generous supply of ONE extra roll for a 3 day stay 😝 Luckily, CVS had toilet tissue on sale too. Not Happy. Overall, the quality of a HoJo's but with the price of an Atlanta Hyatt Regency.
3 out of 5
by A verified travelerfrom florida

Loud / Average.

Posted Apr 27, 2015
Pros: Nothing stands out. May be having a few Tv premium Channels
Cons: Tv was pretty limited. Premium channels were ok
Location: Location we thought was a ways away from where we wanted to be.I picked this Hotel from responces from other people that stayed here.disapointed
This place was very loud .May be it was where are room was. Doors slamming noice all nite long.Our room was supposed to be a King Deluxe. It was a King but the room was not that big.It was over priced as far as I am concerned.Maybe we were just min the wrong part of the Hotel or put in the wrong room..We were tired from our trip.Pool was ok.
2 out of 5
by A verified travelerfrom Chicago

This hotel needs strong management !

Posted Apr 26, 2015
Pros: Location is OK,room are clean and well maintained !
Cons: Strong managers hand requiring good maintenance every where. Smoking area was with a table and two chairs- both of them with broken planks on the seat
Location: As I mentioned earlier the location is OK. Casey Beach and Venice beach are about 10 minutes away, Siesta beach is 15-20 min away.
The first experience was the pool with the tiki bar. Pool OK but the bar and the bartenders are something we wish more about. Clean uniforms and bar area are a must ! Breakfast - the disappointment came we were asked to pay for the breakfast even we had it included in the room price. We had to go to the reception showed them the Expedia contract / which I taught they must have/. After that we visited the restaurant with one of the receptionists to get reimbursed for the breakfast charged. It made them all unhappy ! Next morning again surrounded by the waitresses with uniforms which have not been washed probably from the last season we had the table wiped with a rag soaked with bleach ! The moisture left on the table was with very unpleasant bleach smell which stayed until we finished our breakfast ! And coming to the breakfast after we placed the order passed 45 minutes with nothing served. We asked the waitress what is going on ! in another 15 min. the breakfast finally came ! So, we are talking about 1 HOUR ! ! waiting time to get two fried eggs !?
2 out of 5
by A verified traveler

Chubby shik resort

Posted Apr 25, 2015
Pros: Room, bed, bathroom comfortable, but mildew smell in the room.
Location: Hotel is far away from attractions, and beach. There is nothing to do but sleep, maybe dip in a pool.
Disappointing experience: room was comfortable but smelled bad, small outside pool does not make it a resort
5 out of 5
Recommended
for Everyone
by A verified travelerfrom f

Great place, clean facilities, great staff

Posted Apr 17, 2015
Our stay at Bentley was by a great time. This is our third time at the hotel, we're very pleased with everyone n everything. We'll keep going back!!!