Ratings based on 36 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
94% of guests recommend
4.5 Room cleanliness
4.1 Service & staff
4.4 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Families
by A verified travelerfrom germany

Beautiful well placed hotel

Posted Aug 16, 2014
Pros: Pros location, surroundings and staff
Cons: Cons restaurant prices and terrible hair dryer in room which was so weak it didn't dry my hair
A beautiful relaxing hotel that feels like it is in the middle of nowhere but is actually only a short drive from Strasbourg. The hotel staff were extremely helpful and my children were greeted with a small toy and a bag of sweets which they thought were fantastic. The restaurant had nice food but was massively over priced. We travel regularly to this standard of hotel and the restaurant was so over priced compared to similar hotels that I felt a little ripped off Breakfast was 24 euros and very average and a glass of juice was 4.50 euros when a whole bottle of the same male was 1.90 in the supermarket around the corner. There is a little salon de tee a couple of minutes walk away and we went there for breakfast after the first morning.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Texas

Beautiful Place

Posted Jul 6, 2014
A beautiful place to relax! I stayed with my family for 1 day while driving through the region, would have love to stay at least another night, nice calm place to disconect if you come from a big city!
4 out of 5
Recommended
for Everyone
by A verified traveler

An idyllic French getaway

Posted Apr 4, 2014
Pros: Lovely spa and pool
Location: Loy's of tourist things to do, Chateau de haute koenigborg was amazing, only an hrs drive
Great surrounds, great food!! A lovely river flowing at the back of the property
5 out of 5
Recommended
for Families
by A verified traveler

Beautiful setting, very close to Strasbourg

Posted Jan 2, 2014 on Hotels.com
4 out of 5
Recommended
for Families
by A verified traveler

Lovely hotel in a beautiful setting

Posted Dec 29, 2013
We wanted to go to Strasbourg for the Christmas markets, but by then time I looked into booking, I could not find accommodation for our family of four in Strasbourg. We ended up at the Chateau de l'Ille and Spa in neighboring Ostwald, and it worked out well for us. To get into Strasbourg, it was an easy 10 minute walk to the tram and then the tram took us directly into the town, so we didn't have to deal with parking or traffic. It cost approx. 10 euros for round trip tickets for the four of us. The hotel itself was very nice. It's nestled into a wooded setting complete with a creek running through the property. We had one room for the four of us, which included a king size bed, a sofa bed and an extra cot, and it did not feel cramped. The hotel has an indoor, heated pool (and fortunately a vending machine for swimwear because I did not anticipate this!). The buffet breakfast was very nice, as was the one dinner we ate at the hotel. We had a lovely stay, and I would consider staying here again if we were to go back to the area for the Christmas markets.
5 out of 5
Recommended
by christmas market-goerfrom paris

Old fashioned comfort

Posted Dec 19, 2013 on Hotels.com
Very welcoming to the children, small but excellent pool/spa
3 out of 5
Recommended
by A verified traveler

Beautiful grounds but mixed architecture

Posted Sep 18, 2013 on Hotels.com
This hotel was in the middle of nowhere if you're a tourist. The food was expensive and average. The architecture of the property mixed two styles which was odd. An okay stay. Nice spa.
5 out of 5
Recommended
for Everyone
by Danielle

Quiet and friendly

Posted May 8, 2013
Staff very helpful, restaurant has excellent food! Room tended to twice a day sometimes! Veronique went out of her way to help us. Very pleasant stay, will return!
4 out of 5
Recommended
for Couples
by A verified traveler

Pretty, but overpriced

Posted Feb 20, 2013 on Hotels.com
Beautiful from the outside. Inside, it was clean and roomy. But the room furnishings were seriously lacking and not up the expected standard. The bed was adequate, but not particularly comfortable. The bathroom was quite nice. Breakfast was very good, but very expensive. Overall, it was a nice hotel but seriously overpriced for what we got.
3 out of 5
Recommended
for Couples
by A verified traveler

Save your money for site seeing and stay elsewhere

Posted Nov 26, 2012
Pros: The exterior is beautiful.
Cons: The wall paper was peeling and the tub took an hour to fill.
Location: The grounds are pretty, but the location is not very convenient for going to the christmas markets.
Very pretty Chateau but the rooms are nothing special beyond wallpaper. The wallpaper in our room (a premium room) was peeling and the tub literally took an hour to fill up. The staff were polite but not what is expected of such a high rated hotel. The grounds and exterior were gorgeous, but for the price the room definitely left us wanting more, the bed was very hard- plus the description read balcony and there was no balcony. Nice place though.