Ratings based on 794 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
88% of guests recommend
3.9 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.6 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Qc

Comfortable beds and very clean!

Posted May 20, 2015
Our room was a bit small and we wished we had gotten a room with a balcony but we found the bed SUPER comfy and the room was very clean and we were pretty happy with it! The location was great! We just had to walk across the bridge and we could get to parliament and byward market!
2 out of 5
by A verified travelerfrom giteneau quebec

Not recomended

Posted May 19, 2015
Some hidden charge.room tight pool shower not working properly
3 out of 5
by A verified travelerfrom New York, NY

Great views of Ottawa

Posted May 19, 2015
Pros: The staff was nice.
Cons: It's unusual for a Best Western not to have free parking and breakfast.
Location: You can see Ottawa across the river, the history museum is just a block away, and it's maybe a 15-20 minute walk to downtown Ottawa.
I wanted a hotel with a view of Ottawa, parking, and breakfast. This one had all three. My room itself, however, smelled like smoke. That was the most disappointing part of the stay. I was so tired from my drive there, however, that I just went to sleep. It did smell like smoke.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Toronto

Ideal location for business purposes in Gatineau

Posted May 15, 2015
Friendly staff all round. Room was very clean, quiet, bathroom spotless each day. A good location for me for work purposes. Also just a 15 minute walk across the bridge to the Market in Ottawa. Restaurant offered good breakfast and dinner, even a good wine list.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 15, 2015
Nice hotel on Que side of Ottawa River. Scenic views of Parliament Hill . Close to tourism office, Canadian Museum of History. Staff helpful in advising where to eat, arrange cabs. Overall a good experience.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Montréal

Rapport qualité - prix

Posted May 14, 2015
Pros: Localisation
L'hôtel est bien situé (10-15 minutes à la marche environ pour se rendre à Ottawa par le pont Alexandra) et les chambres sont confortables. Par contre, le bain semblait bouché, ce qui était assez ordinaire. Frais de stationnement de 11$ par jour (non-inclus). Personnel poli et courtois.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 27, 2015
Nice clean hotel in good location. Pool looked nice, but we didn't have time to use it. Would recommend the hotel, but was disappointed in the restaurant.
5 out of 5
Recommended
for Everyone
by A verified traveler

Easy access to Ottawa/Gatineau

Posted Apr 13, 2015
This is a nice, clean, affordable hotel with easy access to both Ottawa and Gatineau. We were visiting family, but the hotel was in very close proximity to the museum of civilization, the parliament buildings and other tourist sites. The hotel staff were friendly and accommodating, allowing for a late check-in, and even offered to open the pool early for us. It really was a great stay!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom montreal

Perfect location.

Posted Mar 27, 2015
Walk to the National Art Gallery,Museum of Civilization and Byward Market in the heart of Ottawa The view of the Parliament Buildings across the water is spectacular. As a single woman, I felt very safe and cared for by the establishment. The staff was courteous and helpful. Especially when I had to call three times to get directions as I kept turning the wrong way. They were very understanding. I am definitely going back.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Ottawa

Nice view of Ottawa day and night

Posted Mar 13, 2015
Pros: The view of Ottawa
Cons: free parking.
At first we had the wrong room with no blacony so we had to go back downstairs and show them proof of purchase. Apparently in their system it wasn't noted but it was confirmed on my Expedia payment confirmation. We got our room with the balcony, waterfront. Decent room, comfortable bed and really nice view of Ottawa.