Ratings based on 93 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
91% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.1 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Toronto, ON

Nice and affordable hotel close to

Posted Feb 6, 2015
Pros: Nice staff
Location: It was handy to me, since It was very close the hospital that I had interview in
I spent only one night. The hotel staff was very friendly, polite and nice. The room was very clean and comfortable. The parking is outdoor, and in winter time you may find your car covered with snow.
4 out of 5
Recommended
for Everyone
by A verified traveler

would definitely stay here again

Posted Feb 5, 2015
Pros: Location, location, location.
Location: It was a breeze to get to downtown, Dow's Lake, the family event venue. Like being able to walk across the street to get items at Shopper's Drug Mart
As a number of family members were staying at the hotel, staff were able to ensure that our rooms were close to each other. From the welcome to the goodbyes, all staff were helpful, accommodating, pleasant. Having a restaurant was also a welcome from the usual help yourself breakfast experienced in other Best Westerns.
5 out of 5
Recommended
for Everyone
by A verified traveler

clean room

Posted Feb 1, 2015
the room is clean...the queen size bed is not quite the queen size bed, they are double beds. overall, that is a nice stay.
4 out of 5
Recommended
for Everyone
by A verified traveler

New pricing for 2015

Posted Jan 27, 2015
This has always been my hotel of choice in Ottawa. I have stayed here corporately many many times but now unfortunately they have increased their prices by 15-20%. This has put them over my companies allowable expense on a hotel. Ottawa is by far the most expensive city I stay in for the Ontario region and it is to bad they had such a large increase in rates. I love the staff and it has always been and still is a nice place to stay if you can afford it.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Montreal

Pleasant Stay

Posted Jan 26, 2015
Pros: Room was clean & quite nice.
Cons: Free fresh brewed morning coffee available to all quests in the Lobby, would be a plus as at other Hotels
Location: Very close to all areas in Ottawa
Pleasant stay, room was clean & well presentable. Staff was very polite & helpful . Would stay at this Best Western again
5 out of 5
Recommended
for Business Travelers
by Dr. Walterfrom Oakville

Great Hotel in Ottawa

Posted Jan 25, 2015 on Hotels.com
Nice and clean, comfortable and lots of parking with a restaurant for meals :)
5 out of 5
Recommended
for Everyone
by A verified traveler

Good place to stay.

Posted Jan 23, 2015
Close to hospital for family supporting and good restaurants in neighborhood.
2 out of 5
Recommended
for Everyone
by A verified traveler

Unhappy

Posted Jan 17, 2015
Pros: The door was stuck... had to bang it down to get in each time
Cons: The door was stuck... had to bang it down to get in each time fix the door room 208
The door was stuck... had to bang it down to get in each time
4 out of 5
Recommended
for Everyone
by A verified traveler

Very nice hotel near downtown

Posted Jan 15, 2015
We had a very nice stay the room was perfect and comfortable
4 out of 5
Recommended
for Business Travelers
by Jeremyfrom New Liskeard

Ottawa trip

Posted Jan 14, 2015 on Hotels.com
Staff was helpful. Comfortable room.