Ratings based on 43 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
84% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

A pleasant stay

Posted Dec 17, 2014
Pros: the room was very cozy and comfortable
Cons: bathroom cleanliness
Location: Westgate Shopping Centre
We enjoyed our stay at Macy's on Carling, The staff were very friendly and helpful. A great night sleep, the beds were very comfortable and the pillows as well. Breakfast was excellent, eggs benedict the best I have had.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Guelph, Ont

Nice hotel, close to main roads and highway

Posted Dec 1, 2014
Very accessible building, good parking. Did not try the cafe so can't comment on that.
3 out of 5
by A verified traveler

Convenient location

Posted Nov 29, 2014
Pleasant and efficient staff. Good breakfast with pleasant and efficient service
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Cornwall Ontario

Location.

Posted Nov 16, 2014
Pros: Proximity to destination.
Location: Easy access and restaurant across street.
Very brief stay. Checkout was early AM for appointment. No problems.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Hamilton, ON

away from the noise

Posted Nov 11, 2014
Pros: This hotel is conveniently right off of the 417. Room was clean and staff were great. Free parking and lots of it.
Cons: Avoid the first floor as it is noisy and the noise carries right into the rooms.
Location: That mall across the street doesn't have much of anything.
the hotel was everything that I needed and expected.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Toronto

Convenient

Posted Nov 3, 2014
Pros: good location
Nice hotel: clean and comfortable. The sound proofing could have been better. It was nice to have a cafe on the premises.
3 out of 5
Recommended
for Everyone
by A verified traveler

Ok to stay

Posted Oct 30, 2014
Cons: Adding breakfast
Average. closer to where we wanted to go. it would have been better if breakfast was available.
5 out of 5
Recommended
for Everyone
by A verified traveler

relaxing stay

Posted Oct 20, 2014
hotel was clean, quiet, and comfortable. great breakfast.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom hamilton

Nice,clean,reasonable rates

Posted Oct 12, 2014
Pros: Location, cleanliness,warm,professional staff.
Enjoyed my stay at the Ottawa best writer plus. Rooms clean,modern and staff professional,nice. Location was perfect for my requirements to be located at the west end of Ottawa. Will recommend to others to choose this hotel :)
3 out of 5
by A verified travelerfrom Montreal

Needs an upgrade

Posted Oct 7, 2014
Pros: Not overly expensive, close to where I planned to go next morning.
Cons: Get a good WiFi extender. Upgrade TV signal reception to HD. Fix lamp.
Location: Not close to downtown, but right across from a mall with restaurants, shops.
I chose this hotel specifically because it claimed online to have free WiFi. I had planned to give a friend in Ottawa a couple-of-hours crash course on how to use various available apps for Android. But I found my room was at the end of a hall, and the signal did not extend that far. We had to use the computer niche in the lobby; not very private. We then decided to watch a sports event on TV. The set in the room was big-screen, but the signal was not high-definition. The switch on one bedside lamp was broken. The desk staff was sympathetic and friendly, but couldn't really resolve any of these issues.