Ratings based on 376 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
88% of guests recommend
4.1 Room cleanliness
3.9 Service & staff
4.0 Room comfort
3.7 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Families
by A verified traveler

nice play to stay

Posted Aug 25, 2014
Pros: pool, hot tub, close to everything
Cons: bathroom in the pool area had to go all the way back to my room so my son could use the bathroom. charge for crib is not fair.
Location: lots of restaurants and stores
A very nice hotel, friendly staff. I had an infection in my leg and the girl at the desk was super helpful. She went online for me to look up clinics and their waiting times. Wish I could have enjoyed the pool but with my infection I couldn't go in. Pool looked a little dirty. Kids loved the pool.
2 out of 5
by A verified traveler from Timmins

Not worth the $$

Posted Aug 21, 2014
Cons: Needs upgrading. Those tiny pillows have to go! An elevator would be really useful for people with bad knees
Location: Tim Horton's right across the street is a bonus. Other than that, not much in the area.
The hotel was hard to find (GPS doesn't recognize it). Needs some serious updating. NO ELEVATOR. Had booked a room with 2 doubles, then I called to request a first floor room. When we got there, it was a room with a king bed & pullout sofa. Ended up back on the second floor because they have no 2 queen rooms on the first floor. Bathrooms are very small & they sure don't give you any extra perks like moisturizers, shower caps. One measly bar of soap and a shampoo and conditioner (travel size) for 2 people. We had dinner in the attached restaurant Fitz's & truth be told it was ok, but not worth the price. The service was, however, very good. Definitely won't be staying there again.
3 out of 5
Recommended
for Everyone
by A verified traveler from toronto

Hotel to just stay if you don't have other options

Posted Aug 18, 2014
Pros: location
Cons: staff is not trained may be under paid
We stayed for two nights. It was for for 2 rooms but the staff did not tried to give us rooms close to each other. The patio doors were terrible. It is a cheap hotel but quite. Tim Hortens near by so can get fresh coffee in the morning. I recommend to stay there if you have no other choice. Does not look like 3star hotel.
4 out of 5
Recommended
for Everyone
by A verified traveler

Week-end Stay

Posted Aug 18, 2014
Pros: Staff were very friendly and helpful.
Cons: Mattresses could be more firm
Good location for the West end of Ottawa. Only 10-15 minutes from downtown/
4 out of 5
Recommended
for Families
by A verified traveler

Nice location, close to lots of amenities

Posted Aug 11, 2014
Pros: Location, easy to get to, close to shopping and restaurants
Cons: microwaves in the room without an additional fee, should be standard, pool wasn't the cleanest
Location: Close to Giant Tiger, fast food restaurants, Tim Horton's across the road, close to Bayshore shopping center, walmart, bulk barn
We had a good stay, room was clean and comfortable, staff was friendly, we were on the ground floor and had access to the outdoor walkway but the patio doors were really hard to open and close.
2 out of 5
by A verified traveler from Listowel, Ontario, Canada

Decent, central location.

Posted Aug 11, 2014
Pros: While we did not have a chance to try out the pool, it looked clean and was a good size. Location is close to all the main roads.
Cons: General condition - just needs some tlc. While staff does not have to have English as a first language, it would be nice if it was at least their 2nd
Location: Nepean is not an overly happening spot - but it's a short drive to Kanata, the bayshore shopping centre is nearby and main roads are easy to get to.
Knew going in that this was not the cream of the crop of Ottawa hotels, but the price was alright and the location fit what we wanted (access to the expressway to get downtown as well as events in Kanata). Overall, the stay was OK. Beds were hotel beds. Older hotel - solid - helped to keep the noise levels down. In need of some reno's - carpet throughout hotel looked old and tired. Our room - for some reason, was missing it's shower curtain. When we stopped at the front desk to mention this and ask for one, the girl seemed totally confused, even to the point of asking us how many we wanted? Um, one shower curtain would be great. She eventually had to go ask for help for this challenging question.
3 out of 5
Recommended
for Everyone
by A verified traveler from Peterborough

hotel could do with an overall upgrade

Posted Aug 5, 2014
Pros: the location for what my plans consisted of...
Cons: fix up the grounds...
Location: location was ok for what plans I had….
I think the title says it all…the grounds need to be cleaned up
3 out of 5
Recommended
for Everyone
by A verified traveler from Mount Hope Ontario

so so

Posted Jul 30, 2014
Pros: the pool and staff
Location: good location close to shopping and restaurants.
The hotel is nothing special but it is clean and conveniently located. The staff is very good and the pool is nice.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice

Posted Jul 20, 2014
The kids enjoyed the pool, we liked that their was a balcony so that we could enjoy the evening after putting the kids to sleep
4 out of 5
Recommended
for Everyone
by A verified traveler from Wasaga Beach On

Nice hotel

Posted Jul 19, 2014
Location: We could not find the hotel with our GPS but staff explained why when we arrived.
We only stayed over night but enjoyed our stay. It was located in a convenient place for us.