Ratings based on 411 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
97% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom midland

personal

Posted Nov 7, 2014
Pros: Close to where we need to go
Cons: The area below us was being worked on and that was a pain, but it made us get up. Enjoyed the complimentary breakfast
Location: Location for what we wanted was great not so good for getting food
My wife's mom is in a LTC close. It is a long trip from midland to Ottawa so always is stress time Having a clean place is key. We did not know if the provided goodies were included so we did not use them
4 out of 5
Recommended
for Business Travelers
by A verified travelerfrom Toronto

Reliable inexpensive stay

Posted Nov 5, 2014
Cons: Once the construction outside ends it will be even better.
It's not right downtown and it doesn't have the fanciest amenities, but it provides a good reliable option that is cheaper than alternatives.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Nova Scotia

Stay was OK.

Posted Oct 21, 2014
Pros: Staff was helpful and friendly.
Cons: Breakfast needs improving. We couldn't get cooling system to work at all.
Staff was friendly. Hotel is nearby restaurants and pubs and places of interest. Breakfast was not good, but it's free!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom near ottawa

Good location

Posted Oct 17, 2014
Pros: Location, room, breakfast and most of the staff
Cons: Help with parking garage
Location: Went to nearby Nature museum, only a block away. Also enjoyed many restaurants. Went on our own pub crawl, many restaurants and pubs nearby.
Under ground parking attendant unhelpful, very tight space to enter garage. Construction outside of the hotel on the street, very noisy and loud. Happened to be there during street sewer cleaning and road repairs. I am sure the next visit will be quieter. all staff except the parking lot guy were fantastic.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom niagara canada

nice hotel--on the edge of downtown

Posted Oct 7, 2014
Pros: as above
Cons: parking is expensive
Location: close to downtown
nice room--clean---would be happy to go back----very reasonable good staff-----
4 out of 5
Recommended
for Everyone
by A verified traveler

Easy Access to Many Ottawa Attractions

Posted Oct 6, 2014
Cons: Parking cost is added cost !!
Stayed for 3 nights and enjoyed walking around Ottawa.
3 out of 5
by A verified travelerfrom pa.

not the friendliest

Posted Oct 5, 2014
wall paper pealing,one of two elevators broke causing long wait,male staff rude,$18.95 to park in garage per night or park in a parking lot three blocks away.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Newmarket, Ontario

Relaxing atay

Posted Oct 3, 2014
I only stayed a night. The staff was very polite and very nice. The room was very nice as it seemed like we were upgraded without asking to be upgraded.
5 out of 5
Recommended
for Everyone
by A verified traveler

Convenient location.

Posted Oct 1, 2014
Pros: The hotel was very clean and spacious. Having breakfast included is very convenient. We did not have to decide where we wanted to go for breakfast.
Location: In the area is; Parliament Hill, museums, the Bymarket, restaurants, Bank street & shops.
We arrived before check in time. Our room was available, therefore we we able to settle down right away anyway enjoy our stay from the very beginning. Our room was upgraded to a suite, which was absolutely lovely.
4 out of 5
Recommended
for Everyone
by A verified traveler

Ottawa, Sept 25-27, 2014

Posted Sep 29, 2014
We were a little worried about the distance to Parliament Hill and the By Ward Market, but we four seemed to make it on foot a time or two with no problems. The hotel itself a complete surprise; the room was great, the breakfast absolutely fine, not just a continental breakfast and the Expedia, "no refund price" was great and saved us a lot of money. Luckily our health held out and there was no need to cancel. Totally pleased with the hotel.