Ratings based on 2,164 Verified Reviews

They paid and stayed. We double-checked.
3.4 out of 5
83% of guests recommend
3.7 Room cleanliness
3.8 Service & staff
3.5 Room comfort
3.1 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 2, 2015
Great location and friendly staff. Will stay here again for these reasons. Obvious that renovations are ongoing; but as clean as it can be despite work being done.
2 out of 5
by A verified travelerfrom Montréal

Posted Mar 1, 2015
Pros: Près des grands centre, près du canal rideau et du parlement
Cons: Wi-Fi fonctionnel
Pendant la durée de notre visite, le wi-fi était soit défectueux ou très lent.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Hamilton, ON

Good location - close to govt offices

Posted Feb 27, 2015
Pros: Quiet and clean, good access to wifi
Cons: Give access to fitness room
Quiet and clean but the fitness room was not open or working. When weather is too cold for walking or jogging, fitness rooms are greatly appreciated!
3 out of 5
Recommended
for Everyone
by A verified travelerfrom montreal

Okay hotel

Posted Feb 25, 2015
Okay hotel, very noisy in am becasue of buses could hear it from room on 11th floor. Other than that was okay.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 24, 2015
It was a pleasant experience. The staff are really helpful and friendly.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 24, 2015
Pros: It's right downtown.
My family and I had a good experience with the hotel. The location is great and it was very comfortable. We were travelling by car and we used their parking lot (it's paid, but at least they have one).
2 out of 5
by A verified traveler

Posted Feb 24, 2015
Hotel is very central a walk away from all major attractions. Staff very friendly. Rooms are old and rundown.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Hanover, Ontario

Very Helpful Staff

Posted Feb 23, 2015
Very friendly, very clean, right downtown and cheap because one of the elevators was down for reno.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Stella, Ontario

Downtown Ottawa

Posted Feb 23, 2015
Pros: The staff and convenience.
Location: If you want to see Parliament Hill you are very close.
We were pleased to be right downtown in Ottawa in such a nice clean and friendly atmosphere. Although we arrived at night they helped us find the parking lot and the pleasant staff on the desk told us where we could get a meal within walking distance. Darcy McGee Pub turned out to be just what we needed and the food was excellent. Thank-you Capital Hill Hotel.
3 out of 5
by A verified travelerfrom Thunder Bay

Terrible wifi and expensive dry clean!

Posted Feb 23, 2015
The wifi is too slow! And I paid my dry clean service about 52 dollars which is not in the price list. They said the coat is regular coat which is more expensive than winter coat. But the most expensive type of coat is winter coat, which is 25 dollars in the list. I believed that I can took the coat to the store for a cheaper price!