Ratings based on 2,059 Verified Reviews

They paid and stayed. We double-checked.
3.4 out of 5
83% of guests recommend
3.7 Room cleanliness
3.8 Service & staff
3.5 Room comfort
3.1 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Ottawa

Clean hotel nice staff

Posted Dec 24, 2014
The only problem we had was that the flags blowing right out our window on the second floor kept us awake most of the night.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Toronto

nice hotel in the city

Posted Dec 23, 2014
This is not a fancy hotel, but is clean with a nice sized room. It is well located in Ottawa city centre
5 out of 5
Recommended
for Everyone
by A verified traveler

Very comfortable hotel

Posted Dec 20, 2014
Pros: Nice room
Good location. $10 a day to park (cheaper to use Park and Fly)
1 out of 5
by A verified traveler

Not gonna happen again

Posted Dec 19, 2014
I was very friendly with the teenagers managing the front desk but it was hard to get a smile. They seemed worried about their futures or something. Going in we understood the elevators were down but the fire elevators worked fine, so that was actually the high light. The room had weird wall damage like there might of been a bar fight in there at some point in the past but why the gyprock could not of been fixed up so you couldn't see the big bump in the wall I will never know. The bathroom was tiny. I made sure not to use it too much there were hairs in there from previous guests. No fan in the bathroom. The room next to us decided to have a party at 11 pm that went on until 4am. We heard the hotel management come up and warn them at 2 but that didn't change anything. Finally the police or someone yelled at them and they were all kicked out and I went to sleep. Got a few hours sleep. Bed was comfy. The spot on wall with the two hangers on it. I am pretty sure if you hang a painting or photo there it won't look as much like the room just was robbed. Ya I think that's the worse room I had in any hotel in Canada. And ya it was probably like prison except the bathroom did still have a door on it. Terrible terrible experience. And when we were checking out if the teenagers had asked us how we enjoyed our stay I would of told them. But they never said anything. I think maybe they already knew the answer?
2 out of 5
by A verified travelerfrom nova scotia

You get what you pay for.

Posted Dec 15, 2014
The hotel's location is great, but the rooms are dated, uncomfortable and don't feel very clean. Room amenities are minimal.... The towels were dirty, the mattress very hard and uncomfortable; but it was certainly much cheaper than other hotels in the area...
3 out of 5
Recommended
for Everyone
by A verified travelerfrom granby

hôtel Ottawa centre

Posted Dec 12, 2014
Cons: rénovation majeure
Location: très bien situé près des attractions de la ville
cambre vieillotte, micro salle de bain, décor usé, sombre. Mais prix abordable
3 out of 5
Recommended
for Business Travelers
by A verified traveler

One day Ottawa

Posted Dec 11, 2014
Pros: good location
Cons: older facility
one night - had a bed - the hotel is older but the bus stop is across the street and a Tim Hortons is 50m down the road
3 out of 5
by A verified traveler

Basic Hotel

Posted Dec 11, 2014
Pros: location
Cons: facility
Location: in the core of Ottawa
Room was clean and basic. Noise in pipes was quite significant throughout the nigh. Clean of hall started at 6 AM. Addressed my needs but did not impress
2 out of 5
by A verified traveler

Convenience without comfort

Posted Dec 10, 2014
The hotel is conveniently located but in dire need of renovation and improvement to bring it up to a satisfactory quality. It looks like it hasn't had any upgrades or even regular maintenance in a long time. Insufficient electrical outlets to charge mobile devices, intermittent Internet connection, leaky faucets, an apology for an ironing board, frayed towels.
1 out of 5
by A verified traveler

Terrible

Posted Dec 9, 2014
Pros: Close to everything
Cons: Everything
Was not impressed, hotel was very dated wall paper coming off taps would not shut off. Very poor lighting in room.