GUEST REVIEWS
Expedia Guest Rating
of guests recommend
TripAdvisor Traveler Rating
TripAdvisor provides an assessment of hotel quality based on more than 40 million reviews & opinions from real travelers. The traveler rating represents an average of individual ratings for this hotel.
See all #### TripAdvisor ReviewsRooms & Rates
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King/Queen Suite
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Standard Two Doubles
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Boutique Level
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Hotel Policies & Fees
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
Accessibility Options
To make requests for specific accessibility needs, complete the “Special or Accessibility Requests” section of “Trip Preferences” when you book your hotel.
Property Amenities
In addition to a golf course, Chateau Cartier Resort features an indoor pool, a health club, a spa tub, and a sauna. Dining options at the hotel include a restaurant. A bar/lounge is on site where guests can unwind with a drink.
Business amenities at this 3.5-star property consist of a 24-hour business center, audio-visual equipment, and a meeting/conference room. Event facilities include conference/meeting rooms, a ballroom, exhibit space, and banquet facilities. This business-friendly hotel also offers a fitness facility, a steam room, and spa services. Onsite parking is complimentary.
Chateau Cartier Resort is a smoke-free property.
Rooms
Chateau Cartier Resort offers 129 air-conditioned accommodations, which are accessible via exterior corridors and feature complimentary newspapers and coffee/tea makers. Accommodations offer separate sitting areas. Televisions come with premium cable channels, Oncommand video, and complimentary TV Internet access.
This Gatineau hotel provides complimentary wireless high-speed Internet access. Business-friendly amenities include desks and complimentary weekday newspapers; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Microwaves, in-room massages, and wake-up calls can be requested. Housekeeping is provided daily.
All guestrooms are non-smoking.
Room Amenities
Dining
Chateau Cartier Resort has a restaurant on site. Room service during limited hours is available.
Recreation
A golf course and a health club are featured at the hotel. An indoor pool and a spa tub are on site. Other recreational amenities include a sauna, a steam room, and a fitness facility.
The recreational activities listed below are available either on site or nearby; fees may apply.
Verified Reviews: All guest reviews are verified as submitted by our customers and reflect their stay at Chateau Cartier Resort
of guests recommend
out of 11 reviews
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Showing 1 - 10 results (of 11) · See more Chateau Cartier Resort reviews
“A nice change across the river”
Small bathrooms but otherwise very nice rooms, decent wifi, chairs, desks, beds comfortable. Good bang for the buck!
“Betsey Dempsey”
It was fine. Certainly better than staying at most Holiday Inns or the like. The hotel was just across the river from Ottawa, so it was very convenient and easy to find.
“poor customer service”
Check-in was great although it gave us a false sense that all our stay would be care-free. Upon our arrival we were given some friendly and great advice on attending an event in Ottawa. We went and enjoyed our day, upon return (in the early am) we discovered that the toilet would not flush completely (on the verge of overflowing) and the pull out sofa would not function properly. We called down to the front desk & housekeeping using the appropriate "buttons" on the phone; no one answered, so I took a walk down. The young gentleman was very apologetic and explained that the was a note on file regarding a problem w/ the pull-out sofa (nothing was said to us at check-in) and no one was available for attending to the toilet. So, I asked for a plunger - he brought one to the room a short time later, and I took care of the problem. Upon check -out I mentioned the problems - the clerk agreed that the problem w/ the sofa pull-out was noted in the computer. No note was left concerning the toilet. All that was said was "it was billed through Expedia, you're all set: NO acknowledgment of the problems what so ever - I pressed the issue, he then wrote it down on a piece of paper (which seemed like it was just for show). Not even a "sorry for the inconvenience". Then we get home to find a charge for incidentals - which there were zero, call the hotel and they say it will be refunded. Stayed a lot of places - never had "incidental" charged then refunded.
“Pleasant Hotel”
Very nice hotel with efficient staff.
“Here nor There”
The exterior and lobby of the hotel gave a very nice first impression, but a closer inspection I noticed big gobs of glue on the the walls of the lobby and hallways where sign had once been mounted. I found cob webs in the room. And the carpet was filthy. Even with a discounted, off season rate, I have stayed in cleaner rooms that were less expensive. Very courtious staff, and housekeeping was very acomodating. 7.5 / 10 overall.
“Chateau Cartier Hotel (" My Family Loved the 2 day experience.)”
Family from out of town stayed at the Chateau Cartier in Oct 2009 for a wedding. We booked 2 suites. and both families loved the hotel. It was very clean, decorated nicely, and the beds were comfortable. Newly renovated the rooms were very classy . The restaurant in the hotel was clean and comfortable. Very reasonable prices also. Everyone raved about the hotel and their stay there. I would certainly put up other guest from out of town there again. Overall we were very satisfied completely with all the accomadations at the Chateau Cartier.
“Magnifique!”
Very pleasant. The Golf court is great. Very kind service people.
“Large room and good access to Ottawa (by car)”
Totally nice but you need a car to have good access to your destinations. However, extremely convenient for golf!
“Surprising how close I was to everything”
It met my needs of feeling I was in a luxury hotel without the associated costs. I was amazed how easy it was to get to downtown (15 minutes), St.Laurent(8), and the West Island (20). Nice breakfast set up and the room was clean and new. I could even see Mont Royal from my window. I will definitely go back!
“Very satisfied!!!”
Service was great, people very warm and willing to satisfy you. Air conditioning in the room did not work very well, it was a very hot Summer day. The fans provided by the staff really helped. The attention was great from the reception desk, housekeeping, restaurants, golf pro shop, and the bar. Very satisfied!!!
Showing 1 - 10 results (of 11) · See more Chateau Cartier Resort reviews
1170 Aylmer Ch Gatineau, J9H7L3 Canada
Nearby Points of Interest
The preferred airport for Chateau Cartier Resort is Ottawa, ON (YOW-Macdonald-Cartier Intl.) - 13.1 km / 8.1 mi.
Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.
Distances are displayed to the nearest 0.1 mile and kilometre.
Nearest Major Airport:
Area:
Gatineau, Quebec, Canada: Across the river from Ottawa, this Québécois city of more than 105,000 is the largest in the Outaouais region. Gatineau Park features 145 km (90 miles) of hiking trails and swimming beaches. The Museum of Civilizations exhibits trace Canada's cultural history. Attended by more than 225,000 visitors, the Gatineau Hot Air Balloon Festival features 80 international hot air balloons and 250 shows.
1170 Aylmer Ch Gatineau, J9H7L3 Canada
