Ratings based on 232 Verified Reviews

They paid and stayed. We double-checked.
3.6 out of 5
84% of guests recommend
3.9 Room cleanliness
3.9 Service & staff
3.7 Room comfort
3.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from NJ

Clean hotel, easily accessible to park and ride

Posted Jun 29, 2015
Pros: It was very clean and a great price.
Cons: Very small breakfast area. Not enough seating.
Location: We visited Ottawa and the park and ride across the street made that easy
There was a mix up with our room and the hotel staff was very professional and took care of the problem quickly.
4 out of 5
Recommended
for Families
by A verified traveler from quebec city

Familly visit

Posted Jun 29, 2015
Pros: quiet for a non vacant hotel.
Cons: cafeteria flow and size.
Staff was nice. rooms were comfy. breakfast was good, no fresh fruits and VERRRRRY crowded. We were there on a friday, the next morning satirday, cafeteria was WAY too crowded, there was no room to even walk in, ppl were getting impatient. only a few tables in the cafeteria. Plan ahead to bring breakfast in your room.
3 out of 5
by A verified traveler from Montreal

Posted Jun 16, 2015
Very noisy more the type of hotel for hockey team or school classes traveling to Ottawa than a business clientele .
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 15, 2015
Easy and expeditious check in. Clean room. Unfortunate 'guests' next door who were loud and rude when asked to quiet down - at 230 am. Room 257 - Saturday night
2 out of 5
by A verified traveler from ottawa

If I paid $80 per night that might be ok, but $180

Posted Jun 11, 2015
Really mediocre breakfast, TV didn't work (staff insisted that 10 channels was pretty good - after he got it working again). We received vouchers for the local, child filled, pool which was a gong show. Super disappointed and will make it a priority to not stay at comfort inn again
4 out of 5
Recommended
for Everyone
by A verified traveler

nice hotel and good service

Posted Jun 10, 2015
Pros: sofa in the room
Cons: they need to improve the internet connection
Location: nice neighbor
Nice hotel and good service but internet is so slow
4 out of 5
Recommended
for Everyone
by A verified traveler

The hotel is clean, quiet, and the staff friendly.

Posted Jun 1, 2015
It is about 17 minutes to the downtown Ottawa core. The hotel is nice and clean. The room is just about the right size, not big but not crowded either. Breakfast included is simple but adequate. The fridge and microwave are welcome additions as we have some left over food from a rained out day in the park. I have no complain because it meets all my expectations in a positive way.
4 out of 5
Recommended
for Everyone
by A verified traveler from Toronto

Conveniently located with easy access.

Posted May 28, 2015
Actually surprised. Clean, comfortable and quiet. This wasn't my first choice but it was great value for money compared to the expensive alternatives in the area. It will be my first choice when I am back for the same event next year.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 21, 2015
The customer service was excellent. The rooms were clean and quiet. The breakfast was on par with other hotels that I have stayed at.
3 out of 5
by A verified traveler from Ontario

Comfort Inn Kanata

Posted May 13, 2015
Nice place, only problem was the vending machines didn't work