Ratings based on 165 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
83% of guests recommend
3.9 Room cleanliness
3.9 Service & staff
3.7 Room comfort
3.6 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveler from windsor ontario

Wahsroom sink is bed designed

Posted Oct 16, 2014
Telephone calls not received by staff socially in coming calls
4 out of 5
Recommended
for Everyone
by A verified traveler

Convenient location

Posted Oct 15, 2014
The motel was conveniently located near my family for thanksgiving. The room seemed very clean however there was a lingering odor of curry in the air. The continental breakfast was very disappointing. The eggs were cold and tasteless and the pastry had an unpleasant taste.
4 out of 5
Recommended
for Business Travelers
by A verified traveler from Toronto

Clean and quiet hotel.

Posted Sep 30, 2014
Pros: Value and convenience.
Cons: Better bed.
Location: Good for work and shopping.
Great value for business in Kanata. Free breakfast is good for basics - coffee, cereals, eggs. Bed a little too soft for me.
3 out of 5
Recommended
for Everyone
by A verified traveler

Recently Renovated

Posted Sep 30, 2014
Cons: Smoky smell in non-smoking room.
Room was well renovated and generally well cleaned. It did smell like smoke even though the curtains and bedspread did not. I suspect the smell came from ventilation or from some other way from the rooms where smoking is allowed on the floor below me. Very disappointing. The breakfast was fine but I prefer to order a hot breakfast from a full service restaurant. I would also prefer to have breakfast available at 6 rather than 7 on weekends. The coffee was surprisingly good. The breakfast attendant and reception desk staff were courteous and efficient.
2 out of 5
by A verified traveler from belleville ontario

Close to the highway

Posted Sep 18, 2014
Pros: Breakfast
Cons: Sliding patio door sticking badly
When I went to check in the clerk wanted to know how we were going to sleep 4people in a queen room. I told her I had booked for 4 people and reserved 2double beds. She told me she would change it this time because she was not full. She told me this is what happens when you book online. This hotel is in need of an update.
3 out of 5
Recommended
for Everyone
by A verified traveler from Thunder Bay

Close to SensPlex. Serviceable enough hotel.

Posted Sep 5, 2014
Had to wait over an hour for room despite check-in time of 3:00 p.m. Breakfast on Sat. morning (Aug. 30/14) had no hot items: no bacon, sausage, eggs. Ended up grabbing a bagel and leaving. Didn't even attempt to access on Sunday morning. Had to change rooms due to needing an extra bed rather than a pull-out couch. Staff was very helpful with this and the change went smooth. Stayed in room 230. Squeakiest bathroom door on the planet, loud enough to wake up people in the room at night. Oil this for the next guest please!
2 out of 5
by A verified traveler

Disappointed

Posted Sep 4, 2014
Paid a premium for a ground floor Queen room knowing that they have a walk-out, was surprised when I checked in that I had a small room without the walk-out. When I asked the desk clerk about this, I was rudely told that my reservation was for a " Small, corner queen room" and that they could not make a change.
5 out of 5
Recommended
for Families
by A verified traveler from vancouver

Comfort inn Ottawa Kanata

Posted Sep 2, 2014
Pros: Very comfort .
Cons: No.
Location: So so.
We like it so much!Good good"........................
3 out of 5
Recommended
for Everyone
by A verified traveler

Covienient location. Good value for $

Posted Aug 31, 2014
Pros: Coviently located. Close to shopping. Free breakfast.
Cons: Requested a patio door room. None available. Lots of these rooms were empty just not clean.
Location: Canadian tire center within a 10 min drive. Also great shopping within 10 min.
Just an overnight stay. Shopping and right off the 417! Plumbing was a wee bit of an issue. Sink didn't drain and the toilet almost overflowed!!!! Ewwww. Good value. Comfy bed. Free breakfast was wonderfull. Would stay again.
4 out of 5
Recommended
for Everyone
by A verified traveler

an quite place to stay overnight.

Posted Aug 27, 2014
Pros: Free parking, free breakfast, easy access to highway.
Cons: Room carpet is too old, need to be upgraded.
Location: nothing to do near by but easy access to highway.
The place is quite and staff is nice. I have a family of four stay there over night. I like it since it provide free parking and free breakfast. I got this hotel under $100 ( tax) from expedia unlisted hotel deal. Great deal for me.