Ratings based on 375 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
89% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.1 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveler from Calgary

Hotel upgrade required

Posted Jul 22, 2014
Pros: Great location, close to downtown and parliament buildings, staff was friendly and helpful.
Staff was pleasant and helpful. Building is old and requires upgrade. Windows were extremely dirty, note in elevator explained due to birds nesting on roof. Reduction in charges or free parking should have been automatic.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great location in downtown Ottawa

Posted Jul 21, 2014
Pros: Staff, quality of food.
Cons: Internet speed.
Location: Close to downtown and restaurants
Pro.Great location. Very clean rooms. Great meals. We will be back. Con..wireless internet was very slow.
5 out of 5
Recommended
for Everyone
by A verified traveler from Morrisburg

Out to the Theatre

Posted Jul 21, 2014
Pros: Everything
Cons: Nothing
Location: NAC
This was our first time at this hotel. Parking was easy and inside. Reception was very polite and concierge was helpful. Upon getting to our room the swipe card did not work. In less than 10 minutes, Concierge had double checked the swipe card, had the maintenance staff check the lock and rebooked us into an upgraded unit. The young people who work at this hotel are some of the charmingest folks I have met in the industry. Well Done.
4 out of 5
Recommended
for Everyone
by A verified traveler

Delta Ottawa

Posted Jul 19, 2014
The service is what really impressed us the most. Staff was extremely friendly, location was great. We left our car in the parking and was able to walk to wherever we wanted to go.
Comment from Hotel Management
Jul 22, 2014 by Kathy, Hotel Management
Thank you for sharing your experience at Delta Ottawa City Centre through the Expedia site. We are delighted that you found our staff friendly, and our location central to all of the sites and attractions you wanted to visit. It will be a pleasure to share your positive feedback with our entire team! We look forward to welcoming you back.
4 out of 5
Recommended
for Everyone
by A verified traveler from miss,on

Nice hotel in downtown, has garage underground

Posted Jul 14, 2014
My experience is ok,but 50 word is too much.jdkcvj nwbck.cne kovojw.dnnejf.ck.nen ifow hej xjcj jjd ff udi fgf
4 out of 5
Recommended
for Everyone
by A verified traveler from Winnipeg, Manitoba

Canada day in Ottawa

Posted Jul 9, 2014
Pros: We enjoyed the treatment of the staff and cleanliness of our room.
Cons: Its fair to say I'm not able to think about something that could be improved at this time.
Location: Excellent location with restaurants, shops and bars at a walking distance. We enjoyed visiting Parliament Hill and 3 Brasseurs bar just minutes away.
We enjoyed our stay because we were treated very well by the staff. The Delta staff were very attentive to our needs and they went that extra step to meet our needs. I really enjoyed the interior design of the lobby and mezzanine because its very elegant and appealing. We were very pleased with our room because it was very clean and it has a great view of Downtown Ottawa. Thank you very much Delta.
Comment from Hotel Management
Jul 11, 2014 by Kathy, Hotel Management
Thank you very much for sharing your experience through the Expedia site. We are pleased to know that so many of our guests enjoyed the Canada Day celebrations in Ottawa, and our hotel! It will be a pleasure to share your feedback with our team. We look forward to welcoming you back.
4 out of 5
Recommended
for Everyone
by A verified traveler from Canada

Quick Solutions to a Problem

Posted Jul 9, 2014
Pros: The front desk staff was able to solve situations in a quick and friendly manner.
Cons: Micro-USB phone chargers in rooms
Location: It was Canada Day so everything was nearby.
I booked through expedia and when I came to check in it seemed that the type of room I had booked (a suite) was no longer available. The person at front desk (I believe it began with a M) then went out of her way to solve this problem, she was able to think up a solution that was very pleasant for me the guest. Another problem arose was that I had forgotten my phone charger but once again the staff at the front desk solved the problem and were able to charge my phone using the staff charger All in all the staff at the front desk was more than helpful and I would gladly return.
Comment from Hotel Management
Jul 11, 2014 by Kathy, Hotel Management
Thank you for sharing your experience at Delta Ottawa City Centre through the Expedia site. We strive to make every guests experience exceptional, and it is great to know our team responded quickly to ensure your expectations were met. It will be a pleasure to share your kind comments with our entire team, and we look forward to welcoming you back to Delta Ottawa City Centre Hotel.
4 out of 5
Recommended
for Everyone
by A verified traveler from Mississauga On

mid to upscale hotel, close to attractions

Posted Jul 7, 2014
Pros: Very comfortable beds and nice bar area
Cons: Bathrooms are bit small especially for more than one person
Location: Downtown Ottawa Parliament Hill, Rideau Hall Casino in Gatineau QC
Staff very friendly and accommodating , nice bar area. Very clean and upscale rooms
Comment from Hotel Management
Jul 9, 2014 by Kathy, Hotel Management
Thank you for sharing your review through the Expedia site. It will be a pleasure to share your positive feedback with our entire team! We hope to welcome you back.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel close to everything

Posted Jul 7, 2014
Room was a Little small but vert comfy. Très agréable visite à cet hotel
2 out of 5
by A verified traveler

Not worth it.

Posted Jul 6, 2014
Pros: Nothing
AC did dont work even after changing the rooms. It shines from outside but sucks from inside.