Ratings based on 1,450 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
93% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Stay for World Cup Soccer

Posted Jun 29, 2015
Awesome experience. Beautiful, and full of history. Excellent staff.
5 out of 5
Recommended
for Everyone
by A verified traveler from calgary

Awesome week in Ottawa

Posted Jun 21, 2015
Great checkin experience resulting in a great room on the 4th floor which was super quiet and comfortable!
Comment from Hotel Management
Jun 22, 2015 by Claude, Hotel Management
Dear Willy, We are pleased to your stay in Ottawa’s Castle was a memorable one and we hope to see you again one day soon! Sincerely, Claude J. Sauvé General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 13, 2015
Excellent staff-location amazing! Wonderful food in the bar!
Comment from Hotel Management
Jun 16, 2015 by Claude, Hotel Management
Our mission is to turn moments into memories and it is always nice to hear when we have been successful. We look forward to seeing you soon! Sincerely, Claude J. Sauvé General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Akron OH

First visit to Ottawa in over 50 years

Posted Jun 5, 2015
Pros: The service was perfect. People were attentive and helpful without being intrusive, for example.
Cons: I could not get a table in Zoe's one afternoon and had to sit at the bar.
Location: Sightseeing, restaurants, shopping. The National Gallery is very near and a great place.
The last time (on a Boy Scout camping trip) I was in Ottawa it was a much sleepier city. Not now. Lots of things to do and people moving everywhere. Very much a walkable city, which is appreciated. Not too big, either, but big enough.
Comment from Hotel Management
Jun 9, 2015 by Claude, Hotel Management
Dear Tim, We are delighted that you enjoyed your return visit to our Nation’s Capital. We look forward to welcoming you back in the not-too distant future! Sincerely, Claude J. Sauvé General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Toronto

Nice location

Posted Jun 2, 2015
Everything was good, only thing was I wish the room was a bit bigger for the price they are charging.
Comment from Hotel Management
Jun 3, 2015 by Claude, Hotel Management
As a heritage property, we have various room sizes and configurations. Our Deluxe accommodations do offer larger rooms with increased square footage. We do hope to see you again one day soon! Sincerely, Claude J. Sauvé General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Melbourne, Australia.

Beautifully hotel, very central.

Posted May 25, 2015
Pros: Location. Friendly staff. Room facto.
Cons: Can't think of anything.
Location: See above.
Beautifully appointed hotel. Vey comfortable. Excellent staff. My room had a great view of parliament and the Ottawa locks on the Rideau Canal. Very close to Parliament, the National Gallery and the Rideau Centre (for shopping). Only a twenty minute walk across the bridge to the Canadian History Museum in Québec. Highly recommended.
Comment from Hotel Management
May 28, 2015 by Claude, Hotel Management
Dear John, Our mission is to turn moments into memories and it is always nice to hear when we have been successful. We look forward to welcoming you back one day soon! Sincerely, Claude J. Sauvé General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 25, 2015
An awesome place to stay! Excellent location, elegant rooms, and a great staff.
Comment from Hotel Management
May 28, 2015 by Claude, Hotel Management
We are delighted that your stay with us was a memorable one. Thank you for sharing your thoughts with others on Expedia! Sincerely, Claude J. Sauvé General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Chateau laurier

Posted Apr 23, 2015
For the price of the breakfast should be included. Likewise wifi. Great location and service.
Comment from Hotel Management
Apr 28, 2015 by Claude, Hotel Management
Your feedback is important to us! I encourage you to join our President’s Club. Membership is free and includes many wonderful benefits including complimentary Wi-Fi. We look forward to welcoming you back in the near future! Sincerely, Claude J. Sauvé General Manager
5 out of 5
Recommended
for Couples
by A verified traveler

Posted Apr 20, 2015
We stayed two nights for my friends' wedding at this hotel. The staff members were very accommodating. Our room was very clean. Afternoon tea here is very nice.
Comment from Hotel Management
Apr 23, 2015 by Claude, Hotel Management
Thank you for sharing your comments with others. We hope to welcome you back one day soon! Sincerely, Claude J. Sauvé General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from winnipeg

Posted Apr 20, 2015
Pros: Great location. Efficient friendly employees
Location: Beside Houses of Parliment & Rideau Canal. Very close to shopping mall and new Nordstroms store.
Wonderful historical hotel.. We stayed on the gold level floor which included daily breakfast and appetizers in the evening. The food was outstanding.
Comment from Hotel Management
Apr 23, 2015 by Claude, Hotel Management
Dear Lynn, Our mission is to turn moments into memories and it is always nice to hear when we have been successful. We hope to welcome you back soon. Sincerely, Claude J. Sauvé General Manager