Room, 2 Queen Beds, Accessible, Non Smoking | Premium bedding, desk, blackout drapes, iron/ironing board

Reviews of Hampton Inn by Hilton Ottawa

2.5 out of 5
Hampton Inn by Hilton Ottawa
100 Coventry Rd, Ottawa, ON

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1302 out of 1791 reviews" "
Rating 8 - Good. 387 out of 1791 reviews" "
Rating 6 - Okay. 55 out of 1791 reviews" "
Rating 4 - Poor. 22 out of 1791 reviews" "
Rating 2 - Terrible. 25 out of 1791 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Sorin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Sylvia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place. Te breakfast was excellent, quiet, the best
Stayed 3 nights in Mar 2024

8/10 Good

AJ

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
No hot tub and breakfast was ok.
Stayed 2 nights in Mar 2024

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Sara

Traveled with partner
Liked: Amenities
Very nice
Stayed 2 nights in Mar 2024

8/10 Good

Frederic

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet
Stayed 6 nights in Mar 2024

10/10 Excellent

Raymond

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Local close to st Laurent shopping centre.close to 417
Stayed 2 nights in Mar 2024
Response from Sam on Mar 25, 2024
Thank you for choosing to stay with us and for leaving us your feedback!

8/10 Good

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

Rhoda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and spacious room. Friendly and helpful staff. Overall a very pleasant experience.
Stayed 1 night in Mar 2024
Response from Sam on Mar 25, 2024
Thank you for staying with us and for leaving us your review. We appreciate your feedback and hope to see you again soon!

10/10 Excellent

SHEENA M

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The rooms were big and spacious. Very clean. Beds were comfy and love how big the bathroom was. Definitely recommend for families!
Stayed 4 nights in Mar 2024
Response from Sam on Mar 25, 2024
Thank you for staying with us and for leaving us your review. We appreciate your feedback and hope to see you again soon!

8/10 Good

Dami

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious and clean!
Stayed 1 night in Mar 2024
Response from Sam on Mar 25, 2024
Thank you for staying with us and for leaving us your review. We appreciate your feedback and hope to see you again soon!

8/10 Good

JOSEPH

Liked: Cleanliness, staff & service, property conditions & facilities
There was a lot of noise and a lot of children running in the hallways
Stayed 1 night in Feb 2024
Response from Sam on Mar 25, 2024
We apologize for the inconvenience that you had experienced throughout your stay. We hope that despite the inconvenience, you had enjoyed your stay with us and that we will see you again in the future!

8/10 Good

Amanda, Toronto

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very clean and well maintained. Rooms are spacious and comfortable. Breakfast was average hotel breakfast fare.
Stayed 1 night in Mar 2024
Response from Sam on Mar 25, 2024
Thank you for staying with us and for leaving us your review. We appreciate your feedback and hope to see you again soon!

10/10 Excellent

Yu

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good and clean.
Stayed 2 nights in Mar 2024
Response from Sam on Mar 25, 2024
Thank you for staying with us and for leaving us your review. We appreciate your feedback and hope to see you again soon!

10/10 Excellent

Bhartesh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Sam on Mar 25, 2024
Thank you for staying with us and for leaving us your review as well!

10/10 Excellent

Sylvia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was excellent. Clean and fast.
Stayed 1 night in Mar 2024
Response from Sam on Mar 22, 2024
We appreciate you leaving us your feedback and for staying with us at our property! We hope to see you again soon!

10/10 Excellent

Katiuska

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding facility, seems it was renovated recently, super clean, very comfortable and spacious rooms. Very well equipped gym. Highly recommended.
Stayed 1 night in Mar 2024
Response from Sam on Mar 22, 2024
Thank you, Katiuska, for leaving us your feedback and for staying with us! We hope to see you again soon.

8/10 Good

Dennis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Calm and peacefull environment
Stayed 2 nights in Mar 2024
Response from Sam on Mar 22, 2024
Thank you for leaving us your review Dennis! We appreciate the feedback and thank you for staying with us!

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Sam on Mar 22, 2024
Thank you for staying with us and for leaving us your review! We hope to see you again soon!

10/10 Excellent

Nestor

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast
Stayed 1 night in Mar 2024
Response from Sam on Mar 19, 2024
We appreciate you staying with us and thank you for leaving us your review. We hope to see you again soon!

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Sam on Mar 19, 2024
We appreciate you staying with us and thank you for leaving us your review. We hope to see you again soon!

10/10 Excellent

Elaine

Traveled with family
O
Stayed 1 night in Mar 2024
Response from Brandon Davis - Cleveland on Mar 18, 2024
Thank you for your review. We look forward to seeing you again.

10/10 Excellent

Monica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are spacious and very comfortable. Staff are friendly. The breakfast had good options and overall it is a very clean and well run hotel.
Stayed 1 night in Mar 2024
Response from Sam on Mar 19, 2024
We appreciate you staying with us and thank you for leaving us your review. We hope to see you again soon!

10/10 Excellent

Ananth

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and perfect place for families
Stayed 2 nights in Mar 2024
Response from Sam on Mar 19, 2024
We appreciate you staying with us and thank you for leaving us your review. We hope to see you again soon!

10/10 Excellent

Guillaume

Liked: Staff & service, amenities
Room is clean
Stayed 1 night in Mar 2024
Response from Sam on Mar 19, 2024
We appreciate you staying with us and thank you for leaving us your review. We hope to see you again soon!

10/10 Excellent

gail

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Brandon Davis - Cleveland on Mar 18, 2024
Thank you for your review. We look forward to seeing you again.

8/10 Good

Emily

Traveled with family and small children
Liked: Cleanliness, staff & service
Pool was much smaller than expected. Great experience HUGE room!
Stayed 1 night in Mar 2024
Response from Sam on Mar 19, 2024
We appreciate you staying with us and thank you for leaving us your review. We hope to see you again soon!

10/10 Excellent

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. We’ll come again.
Stayed 2 nights in Mar 2024
Response from Sam on Mar 19, 2024
We appreciate you staying with us and thank you for leaving us your review. We hope to see you again soon!

10/10 Excellent

Lisa

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Delicious breakfast, warm pool, big rooms, no complaints, thank you!
Stayed 3 nights in Mar 2024
Response from Sam on Mar 19, 2024
We appreciate you staying with us and thank you for leaving us your review. We hope to see you again soon!

10/10 Excellent

Yusi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room and cleanliness
Stayed 1 night in Mar 2024
Response from Sam on Mar 19, 2024
We appreciate you staying with us and thank you for leaving us your review. We hope to see you again soon!

10/10 Excellent

Ronwell

Liked: Cleanliness, staff & service, property conditions & facilities
Solid place to stay in ottawa if you want to drive over to gatineau
Stayed 2 nights in Feb 2024
Response from Sam on Mar 14, 2024
Thank you for staying with us and for leaving us your feedback. We hope to see you again soon!

8/10 Good

Victoire

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Sam on Mar 15, 2024
Thank you for staying with us and for leaving us your review!

10/10 Excellent

Colleen

Liked: Staff & service, property conditions & facilities
Great hotel
Stayed 1 night in Mar 2024
Response from Sam on Mar 14, 2024
Thank you for staying with us and for leaving us your feedback. We hope to see you again soon!

10/10 Excellent

Wendy

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in and out. The property was well maintained, clean. Love the underground parking! Staff friendly and efficient. Stayed 2 nights. The room including the bathroom was surprisingly spaceous, clean and updated. Love the kitchen/bar included in the room. Breakfast was great too. We would return next time we are in the area
Stayed 2 nights in Mar 2024
Response from Brandon Davis - Cleveland on Mar 14, 2024
Good afternoon Wendy,Thank you so much for your review. I am glad you enjoyed your stay with us at the Hampton Inn Ottawa East. We look forward to seeing you again.

10/10 Excellent

Marty

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We were in town to watch the Sens/Pens game. This location was perfect. Shopping, food were close by, DT was not far at all and it was only about 20 mins drive to the game. Our room was spacious and very quiet. The hotel was very clean and the staff were great. Only knock had nothing to do with the hotel. It was the people walking up to your car window asking for money at the intersection outside of the hotel. We will stay here again.
Stayed 1 night in Mar 2024
Response from Sam on Mar 14, 2024
Thank you for staying with us and for leaving us your feedback. We hope to see you again soon!

10/10 Excellent

Artashes

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Sam on Mar 14, 2024
Thank you for staying with us and for leaving us your feedback. We hope to see you again soon!

10/10 Excellent

Lori

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Checking in and out was very quick and easy. The room was very affordable, nice, clean and very spacious . We will come back!
Stayed 1 night in Mar 2024
Response from Sam on Mar 13, 2024
Thank you for staying with us and for leaving us a review! We hope to see you soon!

8/10 Good

lilian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Sam on Mar 13, 2024
Thank you for staying with us and for leaving us a review!

8/10 Good

Brett

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was conveniently located, and within walking distance of the train station.
Stayed 1 night in Mar 2024
Response from Sam on Mar 13, 2024
Thank you for staying with us and for leaving us a review! We hope to see you soon!

10/10 Excellent

Wanda

Traveled with partner, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Nice location, vould use a hot tub
Stayed 2 nights in Mar 2024
Response from Brandon Davis - Cleveland on Mar 11, 2024
Thank you for staying with us. We are glad you enjoyed your time with us and hope to see you again soon.

10/10 Excellent

Jason

Stayed 1 night in Mar 2024
Response from Sam on Mar 13, 2024
Thank you for staying with us and for leaving us a review! We hope to see you soon!

10/10 Excellent

HELENE

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean. All in all, everything was perfect !
Stayed 1 night in Mar 2024
Response from Brandon Davis - Cleveland on Mar 11, 2024
Thank you for staying with us. We are glad you enjoyed your time with us and hope to see you again soon.

8/10 Good

bruce

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Sam on Mar 13, 2024
Thank you for staying with us and for leaving us a review! We hope to see you soon!

10/10 Excellent

Meg

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was nice, clean and updated. Check in was fast and easy.
Stayed 1 night in Mar 2024
Response from Sam on Mar 13, 2024
Thank you for staying with us and for leaving us a review! We hope to see you soon!

10/10 Excellent

Rita

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and spacious room.
Stayed 1 night in Mar 2024
Response from Brandon Davis - Cleveland on Mar 11, 2024
Thank you for staying with us. We are glad you enjoyed your time with us and hope to see you again soon.

10/10 Excellent

Bruce

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a welcome stop on our route.
Stayed 1 night in Feb 2024
Response from Brandon Davis - Cleveland on Mar 11, 2024
Thank you for staying with us. We are glad you enjoyed your time with us and hope to see you again soon.

4/10 Poor

Gilles

Liked: Cleanliness, staff & service, property conditions & facilities
The air conditioning was stuck at 23.5 c the whole stay no matter how you adjust the thermostat The breakfasts was 5 stars
Stayed 2 nights in Mar 2024

8/10 Good

David

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good price for what you get. Friendly staff.
Stayed 3 nights in Feb 2024
Response from Sam on Mar 7, 2024
Thank you for staying with us and for leaving us your review as well. We hope to see you again soon!

6/10 Okay

Rachel

Traveled with partner
Liked: Cleanliness
Guests drinking directly from an open alcohol bottle in the lobby. Staff don't look very professional in their casual street clothes.
Stayed 1 night in Mar 2024

8/10 Good

Jean-Baptiste

Liked: Cleanliness
Stayed 2 nights in Mar 2024
Response from Sam on Mar 7, 2024
Thank you for staying with us and for leaving us your review as well. We hope to see you again soon!