Ratings based on 699 Verified Reviews
They paid and stayed. We double-checked.
4.8 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
They paid and stayed.
for Business Travelersby A verified travelerfrom Whitehorse
A great hotel when you have a quick stopover.Posted Apr 21, 2015
Pros: It was incredibly convenient, clean, well-run, with friendly, helpful staff and excellent beds.
Location: It's surrounded by highways so is really best for a stay enroute to the next destination. For that, it's perfect.
The beds are super comfortable, the rooms large and airy, and the staff are great. I had a good lunch in the in-house restaurant, with a super sweet waiter who really knew his job. Excellent sweet potato fries!
for Everyoneby A verified traveler
convenient, comfortablePosted Apr 17, 2015
Pros: It is close to the airport with good shuttle service. The rooms are spacious and new. the facilities were excellent.
Cons: I understand that they are going to expand.
Location: The location is good. If you have a car, you can easily get to a theatre or a large shopping area.
The staff was very accommodating. The pool was nice and the bar and restaurant were very good.
for Everyoneby A verified travelerfrom California
Nice OptionPosted Apr 14, 2015
Hotel is very clean, rooms are spacious, very close to the airport, hotel staff was very accommodating. Only drawback was the restaurant didn't have many options but it is going through an expansion so hopefully the menu will be expanded.
for Everyoneby A verified travelerfrom London, ON
Friendly Hotel close to AirportPosted Apr 11, 2015
Pros: Quiet and clean.
Cons: There is some construction at the hotel property although we were not affected by any noise. It would be convenient if they had safes in the rooms.
Location: Right near the airport and easy driving access to downtown and other parts of Ottawa.
We really enjoyed the Ottawa Hilton Garden Inn. My husband had stayed their previously while on business. It took 15 minutes by car to get to downtown Ottawa for museums and other sightseeing. The restaurant in the hotel was very good and we ate there several times. Although it was near the Airport we did not find it noisy at all. We used the pool everyday and it was clean and relaxing. The hotel staff were all great and very helpful.
for Everyoneby A verified traveler
Good Hotel. Great location.Posted Apr 11, 2015
Pros: Very clean.
Cons: a little more variety on your menu. A little more kid friendly also
Location: great location.You don't have to drive very far to find shopping and restaurants.
Great. The food was great and it was great the restaurant was open early, its great when your traveling you don't have to wait until 7 or 8am. to have breakfast.I have stayed at the Hilton 3 times now and every time we have stayed here it has been great. It would be great if you had a bit bigger parking lot. As the parking lot get filled up very fast. and the vehicles have to park so close together and sometimes it is hard to get in and out of your vehicle when they are parked so close together.
for Everyoneby A verified travelerfrom london ontario
what a great place to stayPosted Apr 7, 2015
we had such a great time in Ottawa, get to the air port shuttle comes picks us up and is there for us on demand, this was great to get car rental at the airport and take it back. the rooms were very clean comfortable and the price was right. bed was comfortable, and staff were very helpful with all our need, the food was awesome and again well priced. we will be back to the Hilton thanks for the great stay
for Everyoneby A verified travelerfrom Indiana
Posted Mar 30, 2015
It is remarkable they could give such good service in the midst of two major renovations.
for Everyoneby A verified travelerfrom Pembroke ON
A most comfortable stayPosted Mar 24, 2015
Pros: I liked the cleanliness of the hotel and the decor of the room.
Cons: 100% well done in all respects.
Location: Very close to the airport with a frequent shuttle service. Close to shopping, and to the casino (in you are interested!).
The hotel is in excellent condition, and everything appears new. They are in the process of adding an additional section to the hotel, but the only inconvenience was that some of the parking lot was reserved for the construction equipment and workers. Still plenty of parking! Very friendly staff, a very large guest room, and a large desk at which to work. The building and windows are so well insulated that the sound of air-traffic was barely noticeable.
for Everyoneby A verified travelerfrom Toronto
Great hotel - shuttle to airportPosted Mar 23, 2015
Pros: Nice and clean - shuttle to airport
Great, clean hotel. Staff was friendly. Main reason for stay was proximity to airport and the shuttle both to and from airport!
for Business Travelersby A verified traveler
Convenient, friendly and helpfulPosted Mar 23, 2015
Cons: Display dining menu in room
Location: EY Centre was the venue I was visiting
It was close to the venue I was going to; the staff were exceptonally friendly and interested; and, the staff were helpful without being intrusive.