Ratings based on 134 Verified Reviews
They paid and stayed. We double-checked.
4.7 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.7 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from ottawa
Quick get away from OttawaPosted Aug 26, 2014
Pros: Everything. Slippers, bed, bathrobes, view.
My husband and I took a romantic night away to enjoy all the amenities the hotel had to offer. Lazed around the pool, ate well and enjoyed the casino. Dancing in the evening and all under one roof with no travel involved. Left home and was at our get away in 10 minutes. I would highly recommend it as a lovely get away.
for Everyoneby A verified traveler from Toronto
Almost perfect !!!Posted Aug 5, 2014
Pros: Comfort / luxury
Cons: Food quality and prices
Probably one of the most comfortable hotels in the Ottawa area. Quiet and luxurious. Incredible washroom with large shower area (including sitting area) and soaker tub. Had a few meals at the Arome restaurant. Food looks fancy but is just ok IMO - be prepared for sticker chock. Had the Brazilian BBQ - again, just ok, lamb was fatty and chewy. Outside patio has great view but be careful for windy days - stuff will fly all over. Room is quiet and ventilation system works great (one of my major source of frustration at other Ottawa hotels). Were it not for some noisy kids in the hallway on night one and music from possibly convention center next door on night two, room was very quiet for good night's sleep. Both were relatively brief interruptions. Felt safe on hotel / casino grounds. Great escape. Only minor picky points. Parking area gets packed quickly with casino guests and so had to walk a bit to get to hotel. No reception on high def TV channels - called front desk and this was quickly repaired - but problem did act up again during stay. Washroom appears to have TV audio volume button but it doesn't work - same can be said for light dimmer switch in washroom Hotel rate is also a bit on the high side but may be warranted if you want a good night's sleep.
for Everyoneby A verified traveler
Close to the casinoPosted Jul 14, 2014
Pros: The bed
The view of the lake was beautiful The restaurants were great
for Everyoneby A verified traveler from Connecticut
Great stayPosted Jul 10, 2014
Pros: The hotel was clean and beautiful. There really wasn't anything that wasn't just about perfect. We will stay here again if we ever travel to Ottawa
Cons: The complex needs a coffee shop and some casual dining places. This would make the casino / hotel complex more inviting.
We recently traveled to Ottawa and wanted to play at the Casino du Lac Leamy so we stayed at the Hilton, which is attached to the casino via indoor walkway. The hotel stay was tremendous. While I played blackjack at the casino, my wife enjoyed the trails around the lake and the outdoor sitting areas where she got to lounge in the shade with her favorite book. When I took breaks from my playing, we enjoyed the pool and the hot tubs. There were also saunas and steam rooms in the hotel but we didn't have time to get to those. We did work out each morning in the fitness room. It was great. The hotel spared no expense in gathering a huge assortment of the latest equipment for guest use. My wife found gym floor mats in the closet to use for stretching and exercises. It was all very clean and well maintained. That goes for our room and the entire hotel. It was beautiful.
for Everyoneby profwendy from ontario
Great view - nice staffPosted Jun 28, 2014
We wanted to spend a few days in Ottawa and chose this hotel across the river as it seemed close to downtown -- actually in Gatineau. Didn't realize it was part of a casino. However, it was an excellent hotel and the casino didn't matter. At least it meant the parking was free, and the wifi. The restaurant was excellent as well. The restaurants at the casino looked pretty awful though. The pool was warm, salt. We had a room with a view over Ottawa which was good. Large window and we could see the Parliament Buildings. Took us about ten minutes driving to get to Byward Market. I would recommend?
Recommendedby Joe from Scotland
Location and staff friendliness is KeyPosted Jun 26, 2014 on Hotels.com
I thought the Hotel was very nice but for me Gatineau shouldnt be classified under a Hotel in Ottawa, Ontario, as its in Quebec and a 15 min taxi ride from Ottawa.The reception staff were unwelcoming and unfriendly (perhaps there were language issues as we were in more of the French speaking provinces)
Recommendedby Nene from Ottawa
Prom getawayPosted Jun 23, 2014 on Hotels.com
It was so good that we did not leave the hotel, had dinner and enjoyed the room instead of returning to prom
Recommendedby aksh143 from Toronto
Amazing ExperiencePosted Jun 23, 2014 on Hotels.com
We were just there this past weekend and truly loved our stay there. The staff was very very pleasant, the room was very nice. AND the Washroom was PHENOMINAL - by far the nicest washrooms I have ever come across in North America. The only negative is the location of this hotel, seems like a ghetto part of Ottawa (well, Gatineau actually) but the hotel itself is very very nice.
for Business Travelersby A verified traveler
Fantastic servicePosted Jun 21, 2014 on Hotels.com
for Getaway With Friendsby CsrG
Great roomPosted Jun 16, 2014 on Hotels.com
The room was clean and spacious and the service very friendly. The only issue is its location, but its not such a big issue.