Ratings based on 286 Verified Reviews
They paid and stayed. We double-checked.
4.5 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.3 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from Windsor
Amazing hotel in the heart of downtownPosted Aug 17, 2014
Location: 5 Minute walk to absolutely anything
Great room, great pool, amazing staff, amazing location. Would definitely recommend this hotel.
for Everyoneby A verified traveler
Hotel is downtownPosted Aug 13, 2014
The hotel was alright but the parking is terrible - the hotel is shared with the Marriott and they get the better parking and the parking elevator comes up on the marriott side and you have to go up a flight of stairs and back down with your luggage to get to the indigo side. Parking is also very expensive for the night and there isn't a valet service. There was also no bellhop service to assist with my luggage.
for Everyoneby A verified traveler from Toronto
Nice central locationPosted Aug 12, 2014
Pros: Close to many attractions
Location: Near Parliament Buildings, Canadian mint, Canadian war museum, ByWard Market ( lots of restaurants, fresh fruit and veg, street vendors
Central location, rooms we'll appointed, friendly staff
by A verified traveler
Posted Aug 11, 2014
AC ran constantly and room was warm. It wasn't dirty, but it also wasn't clean. Disappointing for a Kimpton property and I later found out that it wouldn't even count towards my Kimpton rewards points. If I had known these things, I would have stayed elsewhere in the vicinity.
for Everyoneby A verified traveler from Sudbury, ON
Great locationPosted Aug 9, 2014
Location: Tour of the parliament buildings, Byward Market, Rideau Centre, lots of sightseeing opportunities.
Nice hotel, excellent location. I was disappointed test the rooms did not look like the pictures online. Aside from that, everything was fine. The doors in the hallway are loud, you could always tell when someone was coming or going!
for Everyoneby A verified traveler from Chicago
Nice hotel, prime locationPosted Jul 29, 2014
Location: Parliament hill, museums, restraurants
The hotel is simply great within walking distance to all the attraction including all museums and parliament hill. Staffs are friendly, facility is clean. The fitness center is great.
for Everyoneby A verified traveler from toronto
Clean HotelPosted Jul 27, 2014
Pros: What I most liked about this hotel is how clean it is. I am a clean freak and especially with a baby I wanted to find a clean and well kept hotel.
Cons: Only Con was the parking. Kind of had to go out of your way to get the parking lot
Overall we were pleased with our experience. Great hotel. Great staff
for Business Travelersby A verified traveler from Brockville, Ontario
Was great for an overnight stay.Posted Jul 16, 2014
Good standard, clean and nicely decorated. Food and parking is a bit pricy though.
for Everyoneby A verified traveler from kingston, ontario
good downtown locationPosted Jul 8, 2014
Pros: very clean, very comfortable, staff very friendly.
Cons: A better restaurant would be nice--really is more of a bar that is there now. Also, better arrangements for parking would be nice.
Location: one block from Confederation Park. Lots of tourist attractions nearby. Good central location.
Good location but parking is tricky-you park underneath a neighbouring hotel, then after a series of elevator/stairs jaunts, you arrive in your hotel. On several occasions the elevators were not working.
for Everyoneby John from Oxford, UK
Nice, friendly hotelPosted Jun 22, 2014
Pros: Staff & rooms
Cons: Car park
Location: About five blocks from Parliament and 10 minutes walk from the restaurants of Byward Market.
Stayed here for 10 days on business. The hotel staff were friendly and helpful. The hotel was well looked-after. Coffee (Nespresso type) is provided free of charge and there are refrigerators in the rooms; however, bottled water is charged for. The only niggle was the car park, shared with the hotel next door, which is three levels below ground with narrow access and (while I was there) a dodgy elevator. I will definitely stay here next time I am in Ottawa.