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Novotel Ottawa Hotel

33 Nicholas St Ottawa, K1N9M7 Canada

Modern hotel located in downtown Ottawa

Convenient location
Across from Rideau Canal, Rideau Shopping Center, and the Ottawa Convention Center, this hotel is 2 blocks from Byward Market with its many shops, restaurants, and nightspots, and within walking distance of museums. Show more
Attentive service
Guests at this vibrantly decorated nine-story hotel enjoy the use of a restaurant, indoor pool, and spa tub, as well as 24-hour front desk, concierge and business services.
Choice of pillows
Room configurations vary at this 282-room hotel, and all offer complimentary high-speed Internet access, separate seating areas, and a choice of feather, foam, or ergonomic pillows; 22 Executive king rooms are available. Hide

GUEST REVIEWS

4.3out of 5

Expedia Guest Rating

94%

of guests recommend

TripAdvisor Traveler Rating

TripAdvisor Traveler Rating

TripAdvisor provides an assessment of hotel quality based on more than 40 million reviews & opinions from real travelers. The traveler rating represents an average of individual ratings for this hotel.

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Rooms & Rates

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Please complete the highlighted fields below. The check-out date must occur after the check-in date. Please change the date. Date format should be mm/dd/yy. Please provide the ages of children below. The check-in or check-out date is prior to the current date. The check-in date cannot be after 06/27/2013. The check-out date cannot be after 06/27/2013. The check-in date is missing. Please add the check-in date. The check-out date is missing. Please add the check-out date.
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Discounts may be offered to children of certain ages.

Room type  
Executive King Bed - Best Rate
One king bed. City View. 15 meters (50 square feet). Wireless Internet access – complimentary. Dial-up Internet access – complimentary. TV Internet access – surcharge. Wall-mounted LCD TV. High-definition television. OnCommand Video. Premium TV channel(s). iPod docking station. Free local calls. Cordless phone. Multi-line phone. Speakerphone. Ergonomic chair. Separate sitting area. Complimentary toiletries. CD player/clock radio with MP3 dock. Bathrobes and slippers. In-room safe. Bottled water in room (complimentary). Shower. Makeup mirror. Non-smoking.
Superior Two Double Beds - Best Rate
2 doubleWindows open to view of the city. Desk with ergonomic chair. LCD television with premium satellite channels, OnCommand video, and pay movies. Complimentary wired and wireless Internet access. Fax machine and laptop-compatible safe. Complimentary newspapers. Minibar and espresso maker. Bath amenities include hair dryer, makeup/shaving mirror, and complimentary toiletries. Blackout drapes/curtains, clock radio, and electronic check-out. Air conditioning.
Superior King Bed - Best Rate
1 king bed. Pillow menu. City view. Desk. Ergonomic chair. In-room safe (accommodates laptop). Wireless high-speed Internet access (complimentary). Wired high-speed Internet access (complimentary). Dial-up Internet access (complimentary). LCD television. Satellite television service. Premium television channel(s). Pay movies. Multi-line phone. Speakerphone. Cordless phone. Voice mail. Clock radio. Minibar. Coffee/tea maker. Handheld shower. Makeup/shaving mirror. Hair dryer. Complimentary toiletries. Iron/ironing board. Blackout drapes/curtains. Electronic check-out. Air conditioning. Climate control.
There is only room left for . More rooms of this type may be available at higher rates. There are only rooms left for . More rooms of this type may be available at higher rates.

Hotel Policies & Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

Know Before You Go
  • There are no room charges for children 15 years old and younger who occupy the same room as their parents or guardians, using existing bedding. All guests staying in hotel guestrooms must be registered with the hotel.
Policies
  • Extra-person charges may apply and vary depending on hotel policy.
  • Government-issued photo identification and a credit card are required at check-in for incidental charges.
  • Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
  • Small pets only
  • Minimum check-in age is 18
  • Check-out time is noon
  • Check-in time starts at 3 PM
  • Pet policy - dogs and cats only
  • Parking height restrictions apply
  • Discover accepted
  • Pets accepted
  • JCB International accepted
  • MasterCard accepted
  • Visa accepted
  • American Express accepted
  • Diners Club accepted
Fees
  • The following fees and deposits are charged by the property at time of service, check-in, or check-out.
    • Self parking fee: CAD 15.50 per night (in/out privileges)
    • Deposit: CAD 80 per night
  • The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Awards and Affiliations

A Green / Sustainable Property - Third Party Certified

This property participates in Green Globe Certification, a third-party certification program that has been independently certified. Third-party certification measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy. An objective assessment of a company's sustainable tourism practices has been performed at this property by an auditor who is independent of the third-party certification program.

Accessibility Options

To make requests for specific accessibility needs, complete the “Special or Accessibility Requests” section of “Trip Preferences” when you book your hotel.

  • Accessible path of travel
  • Accessible bathroom
  • Handicapped parking
  • In-room accessibility
  • Braille or raised signage

Property Amenities

This Ottawa hotel features an indoor pool and spa tub. It also has a small fitness center offering treadmills, exercycles, a stair machine, and strength-training equipment. Guests looking for more extensive exercise facilities can access them at a nearby gym (surcharge).

The hotel has a restaurant and lounge, as well as an outdoor dining terrace on the fifth floor. Breakfast is complimentary for up to two children (ages 16 and younger) dining with their parents or guardians.

Business services—faxing, photocopying, and printing—are provided by hotel staff. Complimentary computers with internet access are avaialbe in the lobby.

  • Swimming pool - indoor
  • Spa tub
  • Concierge services
  • Complimentary newspapers in lobby
  • Use of nearby fitness center (discount)
  • Fitness facilities
  • Bar/lounge
  • Breakfast available (surcharge)
  • Parking (surcharge)
  • Limo or Town Car service available
  • Parking garage
  • Secure parking
  • Banquet facilities
  • Multiple small meeting rooms
  • Exhibit space
  • Multiple large conference rooms
  • Event catering
  • Audio-visual equipment
  • Internet access in public areas - surcharge
  • Business services
  • Internet access in public areas - high speed
  • 24-hour front desk
  • Porter/bellhop
  • Express check-out
  • Multilingual staff
  • Total number of rooms - 282
  • ATM/banking
  • Currency exchange
  • Medical assistance available
  • Dry cleaning/laundry service
  • Patio
  • Air-conditioned public areas
  • Elevator/lift
  • Restaurant(s) in hotel
  • Self parking (surcharge)
  • Wedding services
  • Wireless (high-speed) Internet access - complimentary
  • Computer station
  • Internet access - wireless
  • Express check-in
  • Laundry facilities
  • Rooftop terrace
  • Luggage storage
  • Parking limited (surcharge)
  • Number of floors - 9
  • Self parking
  • Parking nearby
  • Parking nearby (surcharge)
  • Room service (limited hours)
  • Number of buildings/towers - 1
  • Tours/ticket assistance
  • Meeting facilities size (meters) - 180
  • Number of meeting/conference rooms - 6
  • Year Built - 1988
  • Meeting facilities size (feet) - 1900
  • Sauna
  • Shoe shine
  • Fax machine
  • Photocopy machines
  • Suitable for children
  • Television in lobby
  • Wheelchair accessible
Novotel Ottawa Hotel, Ottawa,  Canada, Property Amenities Meeting Facility

Rooms

The Novotel Ottawa Hotel offers 282 guestrooms in a nine-story building. Available in a variety of configurations, guestrooms all include wood furnishings and neutral color schemes. Separate sitting areas have a sofa and chair or two armchairs. Large desks and complimentary high-speed Internet access are provided, as are cordless telephones and laptop-compatible in-room safes. A pillow menu offers feather, foam, or ergonomic options.

Novotel Ottawa Hotel, Ottawa,  Canada, Rooms Guest Room

Room Amenities

  • Pay movies
  • Hypo-allergenic bedding available
  • Air conditioning
  • Climate control
  • Blackout drapes/curtains
  • Voice mail
  • Premium television channel(s)
  • Minibar
  • Coffee/tea maker
  • Wake-up calls
  • Hair dryer
  • Sewing kit
  • Extra towels/bedding in room
  • Handheld showerhead
  • In-room childcare (surcharge)
  • Electronic check-out
  • Electronic/magnetic keys
  • Window opens
  • Clock radio
  • Desk
  • Pillow menu
  • In-room safe (laptop compatible)
  • Satellite television service
  • Iron/ironing board
  • Rollaway beds available
  • Cribs (infant beds) available
  • Multi-line phone
  • Complimentary newspaper
  • In-room safe
  • Daily housekeeping
  • Complimentary toiletries
  • Makeup/shaving mirror
  • Wireless high-speed Internet access (complimentary)
  • Wired high-speed Internet access (complimentary)
  • Dial-up Internet access (complimentary)
  • Television Internet access (surcharge)
  • Ergonomic chair
  • Cordless phone
  • Speakerphone
  • LCD television
  • City view
  • OnCommand Video
  • Espresso maker

Dining

Trio - Located in a historical building attached to the hotel, this restaurant serves breakfast, lunch, and dinner daily. Brightly painted walls feature murals depicting familiar masterpieces. Contemporary menu offers meat, seafood, and pasta. Signature dishes include veal scaloppini stuffed with asparagus, and grilled Atlantic salmon. Seasonal terrace. Complimentary breakfast for up to two children (ages 16 and younger) dining with adults.

The Gallery Bar - Murals depicting famous artworks by Monet and Ingres lend style to this fashionable bar with hardwood floors and marble tabletops. Beverages, light meals, and desserts are offered daily.

Novotel Ottawa Hotel, Ottawa,  Canada, Dining Restaurant

Recreation

The Novotel has an indoor pool with one glass wall allowing views of the city's art gallery. The fitness center provides two treadmills, three exercise bikes, a stairclimber, and strength-training equipment. Guests also receive discounted access to Good Life Fitness across the street in the Rideau Centre.

The recreational activities listed below are available either on-site or near the hotel; fees may apply.

  • Golf - driving range nearby
  • Golfing nearby
  • Skiing - downhill nearby
  • Skiing - cross-country nearby
  • Snowboarding nearby
  • Snowmobiling nearby
  • Ice skating nearby
  • Rafting nearby
  • Rowing or canoeing nearby
  • Aerobics nearby
  • Racquetball/squash nearby
  • Running track/path nearby
  • Yoga classes/instruction nearby
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Snowboard park nearby
  • Swimming on site

Verified Reviews: All guest reviews are verified as submitted by our customers and reflect their stay at Novotel Ottawa Hotel

4.3
out of 5
avg. guest rating
Hotel service:
4.2
Hotel condition:
4.0
Room cleanliness:
4.4
Room comfort:
4.3
Location:
4.7
Neighborhood:
4.6
95%

of guests recommend

out of 37 reviews

Write a review of this hotel

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A Traveler from Toronto
5.0
out of 5
Recommends this hotel
Posted Dec 5 2011

“See you again soon!”

Perfect location, great service. Parking was a hassle - too expensive and inadequate spaces. Everything else was awesome!

A Traveler from Barrie, Ontario
5.0
out of 5
Recommends this hotel
Posted Sep 27 2011

“Great hotel.”

Great hotel.

A Traveler
4.0
out of 5
Recommends this hotel
Posted Sep 6 2011

“good deal”

I would repeat.

A Traveler from México City
3.0
out of 5
Does not recommend this hotel
Posted Sep 5 2011

“Good location, small rooms with non functional bathrooms”

If you are looking for a good location hotel this is a good option, parking is not in the same building but in a near by building. Bathrooms are not very comfortable, not very independent from the rest of the room, so privacy within the bathroom does not exist.

Area recommendations
Just a walking distance from Parliament, in summer don´t miss the nightly lights show in the gardens.
When to go
In summer it is great to spend time in the parks, museums and gardens.
A Traveler from Atlanta, GA
4.0
out of 5
Recommends this hotel
Posted Aug 9 2011

“Close to everything”

Very nice hotel. Staff was very helpful. Modern decor. Near the By Market and Parliament. Would stay there again.

A Traveler
5.0
out of 5
Recommends this hotel
Posted Jul 28 2011

“Excellent!”

Location, Customer Service, Amenities

A Traveler from New York City
4.0
out of 5
Recommends this hotel
Posted Jul 25 2011

“Pretty good hotel”

This is an Expedia VIP hotel and they upgraded me to a suite. It was near the housekeeping so I requested to be moved so I wouldn't get woken up in the morning. Both suites were nice and the service was very considerate in moving me. Service in general was good with one exception: when I checked in at 9:30pm they told me that I had missed the light show on the Parliament b/c it started at 9pm so I didn't go. Turns out it starts at 10pm but they had it wrong and my tining would have been perfect. Pool and hot tub were good. Location was ok but near the slightly seedy section of Rideau St - not awful or anything but there were some sleazy types walking around. Overall would stay again.

Area recommendations
Definitely take the Bus 97 fron the airport! Best bus ever - has its own dedicated bus road with no other cars and no stop lights! Never seen anything like it before. Door to door was 20 min! The hotel will tell you to get off at the McKenzie King stop (which is the Rideau Center) but people there told me to use the stop before (coming from airport) which is called Laurier - you can see the neon Novotel sign from there and walk there easily. You can buy tix at airport ($2.60 or use exact change $3.25 on the bus).
Getting there
Definitely take the Bus 97 fron the airport! Best bus ever - has its own dedicated bus road with no other cars and no stop lights! Never seen anything like it before. Door to door was 20 min! The hotel will tell you to get off at the McKenzie King stop (which is the Rideau Center) but people there told me to use the stop before (coming from airport) which is called Laurier - you can see the neon Novotel sign from there and walk there easily. You can buy tix at airport ($2.60 or use exact change $3.25 on the bus).
A Traveler from Franklin, MA
3.0
out of 5
Recommends this hotel
Posted Jul 5 2011

“Great Location - but some issues”

Location in Ottawa can't be beat. Hotel is about a 10 minute walk to Parliament Hill, about 30 minute walk to anywhere else in Ottawa you would want to go. Rooms were a bit too "Euro Chic" for me. Housekeeping is not very good. I had to call several times for extra towels / pillows, etc. I left several messages on voicemail requesting these things, but they never responded. I had to keep calling back until I got a live person. Price was very good considering I visited during Canada Day.

Area recommendations
Parliament Hill, Rideau, Sussex
Charles A from Quebec city
1.0
out of 5
Does not recommend this hotel
Posted Jun 18 2011

“Very Disappointed”

I was highly disappointed with Novotel. I had always held Novotel in high esteem and that was my motivation for selecting this hotel. I have used less renowned hotels in the Ottawa and Montreal areas in recent weeks and my experience at Novotel was no where close. The room was not spacious, housekeepers were taking towels out without replacing them, no fridge for use, low quality water that sells at $1.99 for 12 bottles at shoppers drugmart was going for $4 each in the room, nothing welcoming at all. There was not even body lotion, forget about shower cap and something to wipe your shoes. But what put me completely off and made me spent most of my time out of the room and with a friend lodging at the University of Ottawa STUDENT RESIDENCE was that the room which was supposed to be non-smoking smelled like someone just smoked there before I entered. I called a housekeeper to verify that and I called reception to report that. Nothing was done. What can i say? A waste of money and a terrible 3 day stay (I did not really stay) at Novotel. Most likely my last. Thank you for your attention.

Area recommendations
Hotels in the airport area are much much better and comfortable.
What to pack
Bring shower cap, your own body lotion, your own water. Bring everything basically.
Lindsay R from Brushton , New York
5.0
out of 5
Recommends this hotel
Posted Mar 29 2011

“Our multipurpose trip to Ottawa and the Novotel Hotel (one of the better places we have stayed)”

This was the perfect place for us to stay in the city . Its location offered access to everything there is to do in the city. the capital buildings, byward market, shopping center, were all within a few minutes walk. Public transit was there to take you in every direction. Restaurants, pubs, entertainment all within walking distance. Great time, great place to stay.

Area recommendations
Ottawa is a city that we never get tired of visiting (and we are not Canadian) it is full of places to explore and things to do. There is always events going on depending on the season. I recommend you plan your trip with a few things to do in advance. Don't expect to see it all in one visit and I'm sure you will want to keep coming back

Novotel Ottawa Hotel

33 Nicholas St Ottawa, K1N9M7 Canada

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Nearby Points of Interest

  • Rideau Centre - 0.2 km / 0.1 mi
  • Ottawa Convention Centre - 0.3 km / 0.2 mi
  • Byward Market - 0.3 km / 0.2 mi
  • National War Memorial - 0.4 km / 0.3 mi
  • Confederation Park - 0.4 km / 0.3 mi
  • National Arts Centre - 0.5 km / 0.3 mi
  • Major's Hill Park - 0.7 km / 0.4 mi
  • University of Ottawa - 0.7 km / 0.4 mi
  • Parliament Hill - 0.8 km / 0.5 mi
  • National Gallery of Canada - 0.8 km / 0.5 mi
  • Supreme Court of Canada - 1.3 km / 0.8 mi
  • Strathcona Park - 1.4 km / 0.9 mi
  • Museum of Nature - 1.4 km / 0.9 mi
  • Canadian Museum of Civilization - 1.6 km / 1 mi
  • Dundonald Park - 1.7 km / 1.1 mi

Location Highlights

  • In shopping district
  • University nearby
  • Train station nearby
  • Shopping district nearby
  • In historical district
  • In city center
  • In business district
  • In entertainment district
  • Convention center nearby
  • Water nearby
  • Full-service health spa nearby
  • Casino nearby
  • Skiing nearby

The preferred airport for Novotel Ottawa Hotel is Ottawa, ON (YOW-Macdonald-Cartier Intl.) - 11.6 km / 7.2 mi.

Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.

Distances are displayed to the nearest 0.1 mile and kilometre.

Nearest Major Airport:

  • Ottawa, ON, Canada (YOW-Macdonald-Cartier Intl.)

Area:

Downtown Ottawa - Glebe, Ontario, Canada: Government buildings dominate downtown Ottawa. Rideau Hall has hosted every Governor General since confederation in 1867. Parliament Hill features the Changing of the Guard ceremony each morning in summer. Shoppers flock to The Glebe, one of the city's oldest suburbs, for a celebrated garage sale each spring. Rideau Canal, the world’s longest skating rink, is popular in winter.

Novotel Ottawa Hotel

33 Nicholas St Ottawa, K1N9M7 Canada

Most recent booking for this hotel: less than 7 hours ago.
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