Ratings based on 526 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
94% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Good location

Posted Jan 20, 2015
Pros: Location and Westin style
I like Westin brand and this is one of the hotels that has a good location for business or pleasure.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom melbourne australia

Amazing view great staff

Posted Jan 7, 2015
Excellent time highly enjoyed it. Had a wonderful view of the parliaments and the canal.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom San Francisco, CA

Great for shopping downtown Ottawa.

Posted Jan 6, 2015
Location: Movies, restaurants, shopping, museums.
We love to stay here and shop at the Rideau shopping center and in the Byward Market. It is centrally located and has great views of the Parliament buildings if you are on that side of the hotel. They always welcome our dog, too.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Ottawa

Stay at The Westin Hotel in Ottawa

Posted Dec 15, 2014
Pros: Everything.
Cons: Nothing.
Location: Lots to do nearby.
Enjoyed the stay. The room was very nice and clean. We asked for a King bed but they had us down for two double beds. They were able to move us to a king room.
5 out of 5
Recommended
for Everyone
by A verified traveler

Lovely hotel in downtown Ottawa

Posted Dec 8, 2014
Great place for families - attached to the Rideau shopping centre so didn't have to walk in the cold to get there. Gym and pool also nice.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Moncton NB

Nice hotel in the city of Ottawa

Posted Nov 10, 2014
Pros: The room service
Cons: the towels
Location: the parliement and the Daly's restaurant
The best place to stay if you have to visit Ottawa. It is at the city centre and very convenient. Best room is 2117. I highly recommend it. Enjoy your stay!
5 out of 5
Recommended
for Everyone
by A verified traveler

Spectacular Hotel

Posted Nov 5, 2014
Right downtown. Wonderful views. Super clean. Stay here once a month. LOVE IT.
4 out of 5
Recommended
for Everyone
by A verified traveler

Check your bill before you leave!!!

Posted Nov 4, 2014
They messed up my bill and charged me for the valet parking but I never used that service. Then they over charged me by $30 on an item I ordered for room service. When i told the person at the desk, she told me that they charged me the right price so had to go back up to my room to get the menu and bring it back to her. Also not enough hot water to take my shower in thw morning.
2 out of 5
by A verified travelerfrom Montreal

A little tired

Posted Nov 3, 2014
Pros: It is well situated to downtown Ottawa.
Cons: A little updating wouldn't hurt.
Location: Great if you're interested in all that downtown Ottawa has to offer.
The lobby was quite nice and the elevators were efficient. The room however, was somewhat tired. A ho-hum television, heating/air conditioning control didn't function. The bathroom is dated, the drinking glasses were dirty. It had the feeling of "unclean".
5 out of 5
Recommended
for Business Travelers
by M Dacostafrom Ottawa

No Stress

Posted Oct 28, 2014 on Hotels.com
Very comfortable, close to everything, and also quiet if you want to relax