Ratings based on 30 Verified Reviews
They paid and stayed. We double-checked.
4.3 Room cleanliness
3.8 Service & staff
4.1 Room comfort
3.9 Hotel condition
They paid and stayed.
for Everyoneby A verified travelerfrom Ottawa
Nice StayPosted May 10, 2015
Pros: Nice rooms, reception, ...
Cons: Just perfect
Excellent hotel Nice stay Clean and big rooms Nice decorations Pool opened at night
for Everyoneby A verified travelerfrom Montreal
Comfortable but unremarkable stayPosted Mar 27, 2015
Pros: The facade of the building,the Italian restaurant and the old movie sets
Cons: Staff training, improved housekeeping, a heater for the swimming pool, hot tub
Location: The Atlas film studios.
My family of 3 stayed overnight in mid March. It was a pleasant stay but unremarkable. Although the facade of the hotel looked like a beautiful kasbah from the exterior and the lobby was pretty, the rooms were a disappointment after our exotic stay in a Riad in Marrakech.The rooms were comfortable, soundproof and spacious. However the decor was bland and uninspiring. The tiles in the bathroom were stained-at first I thought there were blood stains, but realized they must be either paint or nail polish stains-not dreadful, but the look was really unappetizing.. The grounds and gardens were quite nice and the swimming pool looked inviting. At the high cost of the hotel I was surprised to learn that the pool was only heated to 20 degrees. As the weather was chilly at 10 degrees, the pool was very chilly. My family searched for a hot tub that would have been wonderful. There was none. I had to content myself with paying extra for a private warm jacuzzi that took 30 minutes to fill. It did have oodles of bubble bath and multi coloured lights, but the experience was somewhat diminished by a staff member barging in the room every five minutes. The front desk staff were a bit curt and not well informed. One of the waiters at the Italian restaurant was very pleasant and efficient.
for Couplesby A verified traveler
Luxurious complexPosted Jan 11, 2015 on Hotels.com
We had a pleasant stay for a few days in the Berbere Palace over the New Year. The complex is very nice - the rooms are arranged in a complex of houses in the garden, rather than in the main building. The rooms were comfortable and spacious, although perhaps sometime since they've been updated. The wifi coverage in the different areas of the hotel (lobby, pool, rooms) seemed good. The location was also fine. Not so much in immediate vicinity, but it was only a few minutes walk to the centre, the main bus station and just over 10 mins walk to the Kasbah Taouirt.
for Familiesby Janetfrom Zurich
Nice stayPosted Oct 22, 2014 on Hotels.com
The hotel was better than what I anticipated. We were upgraded to a 2 bedroom room which was a very good first impression. To enter the room we had to climb a narrow, curvy stairway. This did not bother us once we found the light switch but it would be difficult if someone had a disability. Our room was also quite a walk from the main pool/breakfast area. The rooms were clean and it was nice to have the extra sitting room. I did feel the rooms were a little dark. The pool area is very nice and meeting actors from the studios made it fun. There was construction going on during our stay which was slightly disturbing. However, I would stay here again. It is within walking distance of the downtown area with other restaurants but you do need a vehicle to see the studios. The breakfast is a typical buffet with a full hot menu and a chef making your eggs to order. I did not think the breakfast was included but it was a nice surprise when they said it was included in our rate.
Recommendedby Sy. Krauerfrom Magden
Super gute Betten, wunderschöner SwimmingpoolPosted Oct 19, 2014 on Hotels.com
Sehr angenehm mit viel gutem Komfort, ein wenig mehr marokkanische Atmosphäre, hätte mir besser gefallen
for Everyoneby A verified travelerfrom Warsaw
Posted Sep 2, 2014
Pros: The pool and the food were perfect.
Cons: The quality of the rooms could be better.
Wonderfull staff that makes the difference. The food is excellent and the settings are very nice.
for Everyoneby kishansinh
very good hotelPosted Jun 29, 2014
good hotel to stay ...staff and service is good...food and location also good...
for Everyoneby Anniefrom ILLIERS-COMBRAY 28120
Un séjour inoubliablePosted May 4, 2014
Pros: Excellent à tous points de vue
Location: Région superbe avec beaucoup d'excursions possibles
Nous avons séjourné pendant une semaine dans cet hôtel. Nous avons été subjugués par la beauté et le calme de cet endroit : nourriture raffinée et variée, confort exceptionnel , piscine superbe et personnel très chaleureux et courtois. Que du bonheur! Une adresse à ne pas manquer!
Recommendedby Pliniofrom Firenze
Il migliore a OuarzazatePosted Mar 21, 2014 on Hotels.com
Nonostante sia un po' datato si mantiene bene, migliorabile la colazione. Bella la piscina e l'architettura generale. Di buona qualità la musica al ristorante marocchino. Abbiamo ricevuto un upgrade gratuito nella suite: veramente spaziosa e di qualità. Il bagno ben pulito e spazioso ma con sanitari un po' démodé.
Recommendedby A verified traveler
5 Sterne sind nicht gerechtfertigtPosted Jan 9, 2014 on Hotels.com
Das Hotel hat eine gute Lage, ist sauber und verfügt über einen sehr schönen Garten. Negativ ist uns die für ein Hotel dieser Kategorie fehlende Kundenorientierung aufgefallen. Vom Preis-Leistungsverhältnis bleibt es hinter anderen Hotels in Marokko deutlich zurück.