Waterslide

Reviews of Break Sokos Hotel Eden

4 out of 5
Break Sokos Hotel Eden
Holstinsalmentie 29, Nallikari, Oulu

Reviews

7.8

Good

Rating 10 - Excellent. 170 out of 738 reviews" "
Rating 8 - Good. 391 out of 738 reviews" "
Rating 6 - Okay. 133 out of 738 reviews" "
Rating 4 - Poor. 37 out of 738 reviews" "
Rating 2 - Terrible. 7 out of 738 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Veli Kalle

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2021

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Great Pool - Tiny rooms
Great pool - bad rooms. The room for a family of 4 included almost no room to walk. Dated hotel, but pretty clean.
Stayed 1 night in Aug 2021
Response from jarvjaa on Sep 7, 2021
Thank you for writing your review about Break Sokos Hotel Eden. We value all the reviews as they help us to improve our hotel. I am very sorry to hear that our hotel was not up to your standards. I sincerely apologize for any discomfort you have experienced due to the condition of the property and rooms. Your input will be shared with our management team to take into consideration for future upgrades.

8/10 Good

Casimir

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2020

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2020

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness
Break with family
We stayed one night. Kids liked pools a lot but service, room conditions and food at restaurant (dinner) should be better for the price paid. Breakfast was good and best part of the stay beside pools.
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveler

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good rooms and service! The food very tasty and a really good breakfast! The swimming pool is amazing.
Stayed 1 night in Dec 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good rooms, bad spa
Rooms are very nice but the spa is outdated
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay
Great location- good service - souna and pool at its best
Stayed 7 nights in Jun 2019

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Bad watermelon
Overall it was ok and we had fun, other than the fact the the restaurant kept serving my son bad watermelons. Not once, not twice, 3 times.
Stayed 2 nights in Apr 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Overall a nice play to stay, however not impressed with having to pay an extra 6 EUR for a kid's bathrobe (after having specifically booked a 2+1 room), and another 8 EUR for slippers when the room was already 200 EUR. It's more about the principle than the amount in this case.
Stayed 1 night in Mar 2019

8/10 Good

Hazem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was very good
Stayed 1 night in Feb 2019

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities
Very good hotel for families
The rooms weren't restocked every day. so I had to ask for more teabags and the soap dispenser was empty for three days.
Stayed 3 nights in Jun 2018

4/10 Poor

Sue, Lincolnshire

Liked: Staff & service
Disliked: Cleanliness, room comfort
The location & the pool on site is the best part.
Helpful friendly staff, the pool & steam rooms / sauna's in the changing area's were great. Part of the pool was closed off one night for a private party & the bit to the outside plunge closed as it was colder than normal, so maybe best to enquire if it will be open if important to you. We had a standard room, no kettle provided, was a TV though. I think beds were made some days, although that meant the duvet pulled over, sheets were not pulled flat or pillows plumped up? The bathroom was kept clean however. On arrival we moved the extra childs bed provided to go near to the wall & found so much thick dust, we cleaned the floor ourselves. No bedside tables so we used the stools from the table just fine. No slippers provided, we had expected some for walking to the pool, especially as we thought this was a 4 star hotel, despite being in a standard room. They were for sale at reception though. Dressing gowns for the pool were provided & you took room towels to use at the pool. Choice of 2 places in the hotel to eat, expensive yet lovely food, if a little limited in choice. We didn't eat in the upper restaurant as service was just too slow in even bringing a menu, it didn't bode well so we left! A bus (number 15) ran from the bottom of the path into the city twice an hour most days, the walk if you were up to it would be a pretty half hour or slightly longer, well street lit everywhere. The station & coach station were a 20 minute walk from the city.
Stayed 5 nights in Feb 2018

8/10 Good

Ronan

Liked: Staff & service, property conditions & facilities
Eden
Short business trip - good leisure facilities

10/10 Excellent

Tomm, Snohomish, WA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Eden, Nallikari, Oulu Finland is awesome.
Probably the 10th time I have stayed at Sokos Eden, Nallikari. Situated on a beautiful beach surrounded by a park-like setting, the place is simply awesome. Plenty of opportunities for recreation and fitness activities. Spa, weight/exercise facilities, pool, sauna, steam rooms, etc.and running and biking trails. Food is excellent and the hotel is only 5 or 10 minutes from downtown Oulu. Oulu is a great city to visit and having a home base at Sokos Hotel Eden will provide for an exceptionally outstanding experience, not soon to be forgotten, and one which I will often repeat.

8/10 Good

adam, San Diego

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Swimming trip with the kids
The kids enjoyed the pool and water slide. I enjoyed the saunas and outdoor pool. The hamburgers at the restaurant were very good and affordable. The room was adequate and clean and the breakfast was quite good.

8/10 Good

Sally, England

Liked: Cleanliness, staff & service, room comfort
Spa break
I went for a relaxing spa break and enjoyed my treatments. My room was comfortable but "tired" and I would have appreciated the ability to make a hot drink in my room. The food in the restaurant was excellent, overpriced, and the room was cold and lacking any kind of ambience. On the second night we went to the downstairs restaurant and had a very good pizza. The pool is ok but the hot tubs were not hot and I was disappointed that children are allowed to disturb the relaxation in them. Eden is a great place for families, but if you're looking for peace and quiet be aware there is nowhere to sit and relax apart from the spa and your room. Having said that, a party of teenagers playing floorball in the corridor outside my friend's room was a mit disturbing.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall review
Lobby service is wonderful but restsurant service is really disapointed.

8/10 Good

Geo, Scotland

Liked: Cleanliness, staff & service
Old fashioned Spa Hotel
A very relaxing few days, although I meant to book Sokos Hotel in Oulu Centre. Staff could not be more helpful and plenty of them. All of them spoke sufficient English to get by. An excellent bus service takes you into Oulu Centre for 3.30 euros and 5.80 to airport. But there is no cash point so bring some pocket money. There's a service charge for transfering bills to your room though. just have a drink less and your covered. Breakfast buffet is very good and you'll want for nothing, even to Rice Krispies, strawberry yoghourt, and acceptable scambled egg. The view is lovely in the morning and in the evenings there are some special sunsets (as you look west across the beach to the small islands beyond. A small camping site half a mile away has a shop and a cafe bar. And, just by the harbour wall there is a viewing tower from where you can see the wind turbines well offshore. To the north there is a lagoon with plenty bird life and another bar/restaurant. There is plenty for families to do: swimming, flume, massage, training and all manner of accompanied exercising. It's quite a happy place especially the wee family pizza bar that is a bit cheaper and caters for all. It might seem a bit dated but for all that there was everything you could wish for.

10/10 Excellent

Martin, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tourist from Australia
Great place to stay, friendly staff and a great spot for a family

8/10 Good

Pavel L.

Liked: Cleanliness, staff & service, room comfort
Pavel
Cold temperature in SPA, one year before was hottest and better.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
spa break
Lovely break, comfy rooms, good restaurants and great friendly staff.

6/10 Okay

Business traveler, England

Liked: Cleanliness, staff & service, room comfort
Good family hotel, okay for business
Fairly good hotel with nice spa and tropical family pool. No air conditioning in room, just a fan. Stunning location and views from restaurant. The food didn't match the price tag, but was okay - better at other hotels in town. Starting to show it's age.

8/10 Good

Abi, Paris

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Good but expensive
Un general was good but expensive for the price. Breakfast was good!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic pools and breakfast
Pools and saunas in this hotel are really good. Breakfast in the morning has tons of choices. Rooms weren't that big. since we were spending just a night, it was OK.

10/10 Excellent

Nathan, Victoria, BC,Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel with friendly staff and good facilities!!
Had a great time with my son at this hotel. The staff was welcoming and spoke good English which made it easy to be there as a foreigner from Canada. Facilities are perfect for a family. From the wave pool with water slides to the food options and spa there is no better place to go as a family in Oulu. Thanks especially to the Front desk. Very friendly and helpfull:)

6/10 Okay

Verified traveler

Liked: Property conditions & facilities

6/10 Okay

Tennis Mum, England, UK

Disliked: Property conditions & facilities
Captive audience
The hotel is clearly in need of updating especially the bathrooms. The bedrooms were reasonable and beds comfortable. The hotel seemed very short of staff during our stay and so the dining room service was very slow if ordering a la carte. The reception staff were very good and helpful at all times. The food and restaurants could definitely be improved.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
beach hotel
It is a beautiful hotel on the beach, but far away from the action. We did not have a car and took cabs and buses. The hotel has 2 restaurants, a pool, sauna and hot-tubs and an exercise room. We really enjoyed it.

8/10 Good

Jouni

Liked: Staff & service
Best value in town, spa access
Best value in town, spa access included in room price which beats downtown hotel prices. Quiet seaside location with beach access iwith jogging trails. Hot breakfast included, but variety has decreased over years. Premises starting to look a bit dated. Don't expect king size beds in the modest rooms. Again, best value in town.

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2021

6/10 Okay

Verified traveler

Disliked: Staff & service, property conditions & facilities
Pettymys
Hotelli alkoi olemaan parhaat päivänsä nähnyt. Äänieristys huoneessa olematon.
Stayed 1 night in Nov 2021

8/10 Good

Heli

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2021

8/10 Good

Lena

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Nov 2021

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

8/10 Good

Thea

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2021

8/10 Good

Soile

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

10/10 Excellent

Johanna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loistava paikka
Loistava paikka lapsiperheelle, koiraystävällinen ja hyvät ravintolat hotellissa.
Stayed 3 nights in Oct 2021

8/10 Good

Sakari

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

8/10 Good

Markus

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mukavan rauhallinen yöpyä. Paitsi viimeinen yö, jolloin oli palohälytys. Meitä kyllä aika pian opastettiin siitä, että hälytys oli väärä ja saatoimme palata huoneisiimme. Aamupala oli monipuolinen ja erittäin hyvä. Henkilökunta oli ystävällistä!
Stayed 4 nights in Oct 2021

8/10 Good

Jaakko

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hiljaisuus,ystävällisyys,aamupala Ok!
Stayed 1 night in Oct 2021

10/10 Excellent

LEILA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

8/10 Good

Xueqiang

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hyvää hotelli
Stayed 1 night in Sep 2021

8/10 Good

Matti

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hyvä paikka matkan varrella ja siisti kylpylä
Stayed 1 night in Sep 2021

8/10 Good

Kaija

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2021

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Merenläheisyys hieno
Stayed 1 night in Aug 2021

8/10 Good

Niina

Traveled with family
Liked: Staff & service
Stayed 2 nights in Aug 2021

8/10 Good

Krister

Traveled with family
Liked: Cleanliness, staff & service
Familjeresa
Hotellet är perfekt för familjen. Lite slitet men rent och fräscht. Badlandet är perfekt för en kortare vistelse med familjen men kanske blir lite trist i längden. Läget precis vid stranden är helt lysande.
Stayed 1 night in Aug 2021

4/10 Poor

Juha

Traveled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 1 night in Aug 2021