Ratings based on 293 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
94% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from Saint Louis

Nice hotel, beachfront!!

Posted Jul 23, 2014
Pros: Beachfront!
Cons: The rooms could use some updating.
Within walking distance to Rite Aid (for beer & snacks) as well as some restaurants and Duck Donuts!
5 out of 5
Recommended
for Everyone
by A verified traveler from Morgantown, WV

First class amenities, extremely courteous staff.

Posted Jul 20, 2014
Pros: Having an indoor and outdoor pool makes it easy for any weather conditions. the indoor hot tub was always clean. Easy access to the beach was a plus!
Cons: I can not think of anything at this time.
Location: Jockey's Ridge State Park (Sand Dunes), Wright Brother's Memorial, Nags Head Woods Ecological Preserve & extremely enjoyable activities & must see's!
We have been traveling to the outer banks of NC for about 34 years. in recent years we have been staying at the Hilton Garden Inn. Rooms are extremely clean and well appointed. Staff is well trained and always politely offering assistance. Outdoor pool is always in great shape. The indoor pool is the nicest we have found in the area, by far! the grounds are well maintained and groomed. The close proximity to the beach is awesome! We love having the pier on the grounds as well. Can;t say enough about the entire package. Without hesitation we would stay again and recommend to anyone.
4 out of 5
Recommended
for Everyone
by A verified traveler from Fort Bragg, NC

Had a double room, partial beach view. Very nice!

Posted Jul 14, 2014
Pros: Hotel located next to Kitty Hawk Pier, and steps away from the beach!
Location: So many things to do, and restaurants. All you can eat buffets are excellent, good food and better prices!
First time in the Outer Bank, NC. Excellent time, locals are very friendly and accommodating! We traveled down early in the week, so as to avoid the weekend rush.
Comment from Hotel Management
Jul 23, 2014 by Hotel Management, Hotel Management
It was our pleasure having you stay with us and we thank you for the opportunity. We are glad that you enjoyed our location directly on the beach along with the Kitty Hawk Pier and other nearby attractions. Please visit us again soon!
2 out of 5
by C from Va Beach, VA

Disrespected

Posted Jun 16, 2014
After paying for and reserving a non-smoking room, was put in a smoking room and then moved to a room with a terrible view and two huge AC units right outside our room! Very noisy and obnoxious.
Comment from Hotel Management
Jun 24, 2014 by Hotel Management, Hotel Management
Our apology that you did not get the room you anticipated at check in time. We do hope you enjoyed your time in the Outer Banks.
4 out of 5
Recommended
for Everyone
by Eric from B

Good hotel in great location.

Posted Jun 2, 2014
Staff was great. Great views and comfortable rooms.
Comment from Hotel Management
Jun 3, 2014 by Hotel Management, Hotel Management
Thank you for staying with us recently and we hope you had a wonderful time here at the oceanfront and while in the Outer Banks area. Please visit with us again soon!
5 out of 5
Recommended
for Everyone
by married couple

Nice place on the beach

Posted May 25, 2014
Easy to find , plenty of parking, upscale for the brand. Nice rooms with an ocean view if you lean out and look between buildings. Clean. Pier on beach you may use is cool too. Food adverage but staff very nice. Would stay there again.
Comment from Hotel Management
May 27, 2014 by Hotel Management, Hotel Management
Great! We are thrilled to know that you will return to visit us again when you are back in the Outer Banks area. Thank you for staying with us recently and we hope you have wonderful memories from staying at our oceanfront location.
2 out of 5
by jeff from charlotte nc

Avoid ground floor and room service

Posted May 21, 2014
We booked a ground floor room because it was advertised as having the beach is right outside your door. The view from the door was of a bunch of weeds on the backside of a sand dune. We couldn't see the ocean let alone have it at our door. Room service was horrid and the restaurant very limited. Everything we ordered came in cold, mostly uneatable. The staff did relocate us to an ocean view room for the last 2 days of our stay. Pool and spa were dirty, disgusting really - stained, hair floating around (bad filter?)
Comment from Hotel Management
May 27, 2014 by Hotel Management, Hotel Management
It is very disappointing to read that your experience with us was anything less than perfect. The sand dune protecting our beaches is an inevitable necessity and we are sorry you were inconvenienced. Your comments are important to us and they will be discussed with hotel management.
5 out of 5
Recommended
for Everyone
by Stephen from Eden, NC

Come see for yourself

Posted May 13, 2014
Our stay was extremely pleasant. The hotel faculty and the other guest were very polite. The facility is well groomed. The upkeep is top class. The rooms are very comfortable and spacious. One thing that stands out to me is the lack of "hotel" noise. Once you’re in your room, there is NO hallway noise nor can you hear the guest in the room beside you! Very peaceful! The higher floor ocean view is breathtaking to say the least. We could not have had a better stay anywhere else in the area! Our only regret is we did not utilize the hotel restaurant.
Comment from Hotel Management
May 20, 2014 by Hotel Management, Hotel Management
Thank you for your perfect rating of our hotel services and amenities. We’re glad that you found our rooms to be quiet and comfortable and your experience while with us was a relaxing one. Our Garden Grill restaurant does have some tasty menu items so you’ll just need to come back and experience that next time. We look forward to seeing you again!
4 out of 5
Recommended
for Everyone
by Debbie

Nice hotel

Posted May 11, 2014
Quiet and comfortable hotel...lobby needs a little newer furniture
Comment from Hotel Management
May 13, 2014 by Hotel Management, Hotel Management
Thank you! We appreciate your recent stay with us. We hope you had fun in our pool and on the beach and were able to relax with our great views of the ocean. Come back and see us again!
4 out of 5
Recommended
for Everyone
by Karen from Calabash, NC

Loved the sound of the ocean

Posted May 5, 2014
Pros: Its location
Location: This was just an overnight for us but driving further south we noticed that there were many places to shop and view the ocean and "The Banks"
We truly enjoyed our stay here! We have communicated this to some other family & friends that appear to be heading to the Outter Banks very soon.............. The entire staff made our visit a pleasant one. Even when someone brought a dog into the hotel and locked it in the bathroom, the staff took care of the problem. A most pleasant experience overall.
Comment from Hotel Management
May 13, 2014 by Hotel Management, Hotel Management
Thanks for staying with us and for the great recommendation! We certainly do have a lovely location on the oceanfront with breathtaking views, wonderful amenities, and nearby attractions. We appreciate that you have told your friends and family know about your experience with us, and hope that next time you come back you will have time to a longer stay!