Ratings based on 433 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
95% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Summer day trip for local business.

Posted Jul 28, 2015
Pros:
Location: If you plan to travel south and take a ferry to the mainland from Hatteras, make a reservation the day before or you might not get on the boat.
The hotel was clean and the staff accommodating. In the area for business. Called ahead and was able to check in early. I was there one night. Didn't use the facilities or try the food.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great stay

Posted Jul 27, 2015
Would be nice to have screen door in sliding glass door to hear the ocean!
5 out of 5
Recommended
for Everyone
by A verified traveler from ohio

Amazing place to stay

Posted Jul 27, 2015
Loved it. It was an amazing hotel..........................
5 out of 5
Recommended
for Families
by A verified traveler from NJ

Expensive but high quality

Posted Jul 23, 2015
Pros: On the water. Well-managed. Clean and comfortable. Several restaurants within walking distance.
Cons: Cramped fitness room.
Location: The Atlantic Ocean. Good surfing waves off the pier.
Nothing to complain about. The hotel is big and expensive, but good guality.
Comment from Hotel Management
Jul 28, 2015 by Hotel Manager, Hotel Management
Your perfect review score and kind compliments are great appreciated! We agree, our location right on the beach and located between Corolla and Nags Head makes us the perfect place to easily explore all the sights of the Outer Banks. We truly have some of the most beautiful beaches in the world and enjoy sharing it with others! We hope you enjoyed walking out on our Kitty Hawk Fishing pier and enjoyed the wonderful views and do hope you come visit us again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from Everywhere

Great hotel on the beach!

Posted Jul 22, 2015
This hotel has nice rooms and great facilities right on the beach. Great for weddings. Nice for business conferences. Evan was very attentive when we needed him and did a great job of cleaning the rooms in our wing quietly and without intrusions.
Comment from Hotel Management
Jul 28, 2015 by Hotel Manager, Hotel Management
It was a pleasure having you stay with us at Hilton Garden Inn Outer Banks and we’re glad you had a fantastic time while with us! Our goal is to provide each guest a comfortable room and superior service to ensure that they can relax and just enjoy the beach. The views from our pool deck area, and private balconies are wonderful and we hope you were able to appreciate the gorgeous sunrises that we have. Please come again!
5 out of 5
Recommended
for Everyone
by A verified traveler

Hotel was very nice right on the beach.

Posted Jul 16, 2015
Loved the hotel was very clean. Would definitely stay there again.
Comment from Hotel Management
Jul 21, 2015 by Hotel Manager, Hotel Management
Thank you for staying with us recently and we are happy to see that you enjoyed your time both at our oceanfront hotel and in the Outer Banks area. Cleanliness is important to us and we’re glad you noticed our efforts in making your room comfortable. We hope to see you again in the near future!
4 out of 5
Recommended
for Everyone
by A verified traveler from Montpelier, VA

We had several issues during our stay.

Posted Jul 3, 2015
Pros: Tyler is enthusiastic about his job. He overheard us in the elevator stating that we needed to get soap and shampoo. He brought them to our room.
Cons: Confirm charges made to rooms.
Location: Great location! There are a few shops across the street.
We arrived to the hotel early and checked in at the front desk. I gave them my mobile phone number to call us when our room was ready. We waited for 5 and a half hours hanging out at the beach, grabbed a drink at the Tiki Bar before going back to the front desk. At first they thought that our room had been canceled. They figured out that the room was listed under my first name, middle initial and the first letter of my last name. I'm assuming that this is due to Expedia and not Hilton. We could not get the coffee maker to work in our room. Fortunately, they have several coffee thermoses in the lobby. Our schedule conflicted with house keeping. We would come back to the room from the beach to get cleaned up and go sightseeing and would miss out on having the room cleaned. I was able to get clean towels from staff. The last issue we encountered was that there were café charges to our room the first day of our stay that were not ours.
Comment from Hotel Management
Jul 7, 2015 by Hotel Manager, Hotel Management
We apologize for the confusion with your reservation through Expedia but were pleased to hear that our friendly staff including Tyler, were able to provide good service to make your visit with us pleasurable. We’re confident you enjoyed your time here in the Outer Banks and hope you had time to explore some of our many beautiful beaches in the area. Please come and visit again very soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from Clarksburg,wv

No complaints

Posted Jul 2, 2015
This place was spot on. Great stay, we will be back!
Comment from Hotel Management
Jul 7, 2015 by Hotel Manager, Hotel Management
Thank you for your comments and for the perfect review score. We look forward to seeing you again on your next trip to the Outer Banks!
4 out of 5
Recommended
for Everyone
by A verified traveler from c

First Stay at Hilton Garden Inn

Posted Jul 2, 2015
Very friendly staff, comfortable oceanfront room, very clean. View incredible and right next to fishing pier. Left patio door open because sound of waves was soo relaxing. Beds fairly comfortable. Closet off the track but we never used it. Chairs and umbrellas readily available on beach. Outside pool very nice with comfortable furniture. Also we enjoined area above pool to rock and relax while enjoying ocean views. Nice seating area in back of hotel with tiki bar. Indoor pool and whirlpool so so the day we wanted to check it out it was closed for painting? Good think it didn't rain. The only thing that kept us from rating hotel higher was the breakfast buffet. Apparently the option to have ready to order omelets pancakes and french toast adds a charge of 10.95 for the so called breakfast buffet. Although those three options were very good the rest of buffet was subpar with rubbery eggs and bacon. Fruit, muffins toast the usual.
Comment from Hotel Management
Jul 7, 2015 by Hotel Manager, Hotel Management
Thank you for staying with us recently and also for your kind compliments about our hotel. Our oceanfront location centrally located between Corolla and Nags Head is hard to beat. You are just minutes away from the Wright Memorial, Jockey Ridge and the wild horses of Corolla and we are right on the beautiful beach of Kitty Hawk. We are happy you enjoyed your nice here and hope to see you again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from St. Louis

Great location!!

Posted Jun 30, 2015
Very nice hotel...location was great. Staff were all very friendly. Would stay there again!!
Comment from Hotel Management
Jul 7, 2015 by Hotel Manager, Hotel Management
It was a pleasure having you here at our oceanfront hotel and we thank you for the perfect review score. Our staff is always available to help our guests have the best time possible and we’re glad that they provided you with great hospitality. Please come back and visit again soon.