Ratings based on 1,062 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
86% of guests recommend
3.9 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Pittsburgh, PA

Ocean front room, excellent value!

Posted Apr 29, 2015
Pros: Excellent location.
Cons: Complimentary breakfast would be nice, but no complaints.
Location: Be sure to visit the lighthouses, a little driving but you will enjoy the spectacular views. Highly recommend Tortugas and the Black Pelican for dinne
We were pleasantly surprised to find our room had an ocean view. Easy walk to the beach. Close to everything, drove up and down the coast.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 28, 2015
Cleaning Staff and others were slammed but worked hard to get rooms ready and people happy.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 27, 2015
Our stay was short and sweet. The hotel staff was very accommodating. We got to the hotel very early and there were no rooms clean but the staff cleaned a room and called when it was ready. We were able to check in hours early! Bathroom was clean however, the shower could have used a little updating! Overall great stay!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom B

Easy access to the beach..

Posted Apr 27, 2015
Nice hotel, right on beach, centrally located to many attractions.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Washington, D.C.

Nice hotel on beach front

Posted Apr 27, 2015
My family and I stayed here for my daughter birthday week. We brought our dog along too. The only pet friendly rooms are on the 1st floor so with the sand dunes there is no view at all. Rooms were clean and housekeeping was great. Peppercorn's dining in hotel had good breakfast we didn't eat dinner or lunch here because of American Pie Pizza across the street had real good food that the girls couldn't get enough of. Pool is salt water just FYI.
4 out of 5
Recommended
for Families
by A verified travelerfrom OHIO

spring break

Posted Apr 21, 2015
Pros: the hotel is being updated an have good prices for rooms
Cons: our water was cold in the shower a few days. and the food is a little pricy
Location: we were right on the ocean off the main rd so traffic wasn't a problem. there is a lot of things to do in the off season and no crowds to fight!
my kids(4&8) and I stayed here the last week of may-april6. the weather was in the 50s-60s. the hotel pool was a big hit! also Sabrina the bird at the front desk! We stayed on the 5th floor oceanfront. it was amazing views. we would stay here again! Ganeiva one of the hotel staff was a very big help and very friendly!
Comment from Hotel Management
Apr 28, 2015 by Hotel Manager, Hotel Management
It was a pleasure having you stay here during your spring break. We are glad that you found Sabrina entertaining as she has been a fixture here for many years. Our location right on the beach is the perfect setting any time of year and we do hope you enjoyed the beach and all of our hotel amenities during your stay.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Raleigh NC

Clean, newer and great for pets

Posted Apr 19, 2015
Pros: Allowed pets, was clean, and had a great location.
Cons: No
Location: Raleigh, NC
We stayed only one night during mid week on April 16, 2015. The rooms were clean and appeared updated with nice carpet, paint and bedding. We stayed here due to the fact that they allowed pets. The room opened up onto the dunes with the ocean on the other side. It was a wonderful experience. There were plenty of towels also.
Comment from Hotel Management
Apr 21, 2015 by Guest Service Manager, Hotel Management
Bringing pets along on vacation definitely makes a family getaway more enjoyable. We’re glad that you selected our hotel in your travel plans and are thrilled to see that found our pet-friendly oceanfront location accommodating. Having easy access to the beach and dog walking area makes it convenient for both dogs and guests. We hope you’ll come back and stay with us again next time!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Newport News, VA

Great value...Great location

Posted Apr 15, 2015
My family traveled for a quick weekend getaway and this hotel was the perfect choice. Though it wasn't the most fancy-smancy place, it was very clean, very comfortable, and equipped with all we needed- fridge, microwave, hairdryer, etc. Most importantly, it's on a beautiful beach! They have an onsite restaurant for breakfast and dinner/eentertainment as well. Our only problem was no hot water for showers, but staff was very helpful and accommodating while they worked to fix the problem. This hotel is definitely a win! We'll be making a return trip!
Comment from Hotel Management
Apr 21, 2015 by Guest Service Manager, Hotel Management
We loved having you stay with us and thank you for your business. Your comments and feedback are important and we appreciate you taking time to post them. Our oceanfront hotel along with the indoor pool and restaurant provides plenty to keep guests busy and allowing them to relax and unwind. We hope you and your family had an exciting time while in the Outer Banks with all the nearby attractions and look forward to you coming back again next time!
1 out of 5
by A verified travelerfrom Virginia

Worst vacation ever!

Posted Apr 14, 2015
When I was checking in I should have known. A slew of loud revelers poured into the lobby and out the door. Room was clean, then we immediately started hearing liquid pouring onto the balcony above. It was dark so we weren't concerned, that morning still liquids pouring. It was buckets full, not from the air conditioner, quite disgusting. Sounded like acrobats above us all night. The entire front of the hotel was like a party zone, ppl hanging from their balconies with loud music. The next night, false fire alarms sounded for hours, all night. Isn't the point of a hotel to be able to rest, not here. It was simply horrible! I will never return!
Comment from Hotel Management
Apr 21, 2015 by Guest Service Manager, Hotel Management
Although we are grateful for having you stay with us we are disheartened to hear that other customers did not show you the proper consideration. We are extremely sorry that the neighboring guests disturbed you during your time with us as that is not the experience we want our guests to have. Hotel security makes every attempt to minimize situations like this and it’s unfortunate that the other guests were selfish and did not regard others. We appreciate the feedback and do hope you will come back again as that occurrence is unusual for our hotel.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Virginia

They seemed short-staffed

Posted Apr 11, 2015
Pros: Good location.
Cons: Hire more cleaning staff so customers can go out for the day, and come back to a clean room, not one that the maids had not reached yet.
Location: Close to the Wright Brothers' Memorial...a very interesting place to visit.
I am not sure why, when I came back to my room around 4:30 pm, it still had not been cleaned. Perhaps they should have had more staff on duty. Certainly, there are plenty of people needing employment. There is an indoor heated pool, and the hotel supplies towels. However, the second time I went down to the pool, there were no towels left. I was thankful I had brought my own towel, although I almost didn't, since I knew they provided them (at least usually).
Comment from Hotel Management
Apr 14, 2015 by Guest Service Manager, Hotel Management
Thank you for staying with us recently and we hope you had a wonderful time at our oceanfront location. Our housekeeping staff normally cleans much earlier in the day and your experience was definitely out of the ordinary. We are sorry that their timing inconvenienced you and we appreciate the feedback which will help us to ensure that it doesn’t happen again. We’d love for you to come back and visit us again.