Ratings based on 1,042 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
85% of guests recommend
3.9 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.6 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom NC

Nice, place to stay

Posted Mar 30, 2015
Nice place to stay but the only bad experience was the pool water and the spa water chemicals where not properly mix or something after me and my kids came out my vision was blurry and my eyes and my kids eyes hurt, so I went to the pharmacy to get some eye wash, and that did it after awhile, needless to say I did not go back in the pool.
2 out of 5
by A verified traveler

2 out of 5 (not 3!)

Posted Mar 29, 2015
Pros: Not much. Felt like I was in a 1970's, Ocean City, MD hotel... not a Ramada Inn quality hotel.
Cons: The drop down ceiling tiles in the room and bath were filthy. Boardwalk to beach and pool area is an eyesore.
Room smelled like rotten crab; had to keep the balcony door open to vent. The ocean view balcony looked out on the beach, but directly below was a cesspool of debris and garbage that looked as though a contractor had failed to clean up after work.
Comment from Hotel Management
Mar 31, 2015 by Terry, Hotel Management
Thank you for staying with us recently and for your feedback. We are disappointed to see you’re your experience was not more enjoyable while you were with us. We are currently making upgrades to our hotel and the contractors may have inadvertently left behind some debris. We do apologize for any inconvenience this may have caused you and will be discussing these concerns with our staff immediately to ensure it is minimized in the future.
2 out of 5
by A verified traveler

Poor upkeep

Posted Mar 25, 2015
Pros: location
Our room was never cleaned or refreshed on the second day of our stay. Also had to take a cold shower on our last morning there.
Comment from Hotel Management
Mar 31, 2015 by Terry, Hotel Management
Customer feedback is very important to us and we appreciate your feedback. We are sorry that we did not properly service your room and for the inconvenience. We’ll be sure to find out what may have occurred during your stay and discuss it with our staff. Thank you for staying with us while in the Outer Banks.
3 out of 5
by A verified traveler

the view of the ocean was nice.

Posted Mar 17, 2015
I expected a lot more from a Ramada Inn. Rooms were just average and the bathrooms were very old in appearance. I would not book a room at this location again.
Comment from Hotel Management
Mar 24, 2015 by Guest Service Manager, Hotel Management
Thank you for staying with us recently and we hope you had a nice time while in the Outer Banks area. Your feedback is valued and we thank you for posting comments about your visit with us as they are all reviewed by hotel management. We hope you enjoyed your views from the balcony of your oceanfront room.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Yorktown, VA

Very reasonable

Posted Mar 10, 2015
Pros: Good lounge and restaurant.
Location: Close to the beach and shopping.
It was a very nice hotel and it was great that it was pet friendly
Comment from Hotel Management
Mar 17, 2015 by Terry, Hotel Management
Thank you for staying with us recently during your visit to the Outer Banks. It is great to see that you enjoyed our Peppercorn restaurant and lounge as well as the easy access to the beach from our hotel. Our central location makes us accessible to many attractions, activities and shops around the area and some are even in walking distance. While you were with us, we hope you enjoyed the view of the ocean from you private balcony and had time to swim in our heated indoor pool. Come visit us again soon.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 19, 2015
Comfortable, pleasant stay in room with view of the dunes. Out mini poodle enjoyed the easy access outside.
Comment from Hotel Management
Mar 12, 2015 by Guest Service Manager, Hotel Management
Thank you for choosing the Ramada Plaza during your visit to the Outer Banks. We are happy that you and your mini poodle enjoyed the easy access to the beach and had fun recently. Having the beach in walking distance from your room is always nice along with the amazing views of the ocean from your balcony or other areas of the hotel. Please visit with us again soon.
2 out of 5
by A verified travelerfrom Virginia

nice location

Posted Feb 16, 2015
Pros: pool
Cons: housekeeping
Location: Too early in the season-most attractions and many of the restaurants were CLOSED
The heater was making so much noise we could not hear the TV. Called and asked for housekeeping to come up and help us set the alarm-no one ever came.
Comment from Hotel Management
Mar 12, 2015 by Guest Service Manager, Hotel Management
Our sincerest apologies for not reacting to your concerns about the heater right away. We would have loved to move you to another room that was suitable for you or possibly fixed the problem quickly in your room. We are not sure what occurred during your stay, but we will check into this immediately.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 10, 2015
Great motel, super nice staff. Clean rooms, indoor pool and hot tub were super relaxing.
Comment from Hotel Management
Mar 6, 2015 by Terry, Hotel Management
Thank you for staying with us recently and also for you kind compliments about our hotel. Our hard working staff ensures you have all that you need to have the perfect beach vacation, and we are glad you enjoyed your time here. We have plenty of amenities within the hotel to keep guests entertained during the colder months and hope you found them appealing. Please come back and stay with us again!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Maryland

Well worth the money.

Posted Feb 9, 2015
After reading the reviews of this properties we were somewhat appreheneive about staying. However, upon arrival we were pleasantly surprised to find a remodeled lobby, very pleasant staff and the beginning of a wonderful visit. Our top floor ocean front room was very comfortable and clean. Granted as stated in some of the other reviews the furniture was a bit dated however it was in excellent condition. The bed was firm with no sag and the pillows (6 on a King) provided a selection of fill and softness. If I were forced to find a fault with our stay it would have to be the service in the lounge. The staffing was not up o par. There eas only one bartender and one waitress to service the lounge and the restaurant. They were both very good and as attentive as possible but they were a bit overwhelmed by the number of patrons. I realize that it was off season, however when they offer entertainment the should staff accordanly. All in all a great stay with friendly and helpful staff. We will be back.
Comment from Hotel Management
Mar 6, 2015 by Terry, Hotel Management
We loved having you stay with us and thank you for your business. Your comments and feedback are important to us and we appreciate you taking time to post them. We are happy you enjoyed the comfort of our pillow top beds and plush pillows and are confident you slept well. We hope you had fun while in the Outer Banks area and look forward to you coming back again!
4 out of 5
Recommended
for Everyone
by A verified traveler

Short stay

Posted Jan 26, 2015
Pros: Waterfront - Indoor heated pool- nice staff- good access to beach- ample security- affordable rates
Cons: Shows a little age but clean Restaurant ok could use a more friendly family menue
Location: Wright Brothers Memorial-Jockey Ridge-NC Aquarium- Lost Colony- Light Houses
Quick trip with grandkids off season trip enjoyed our stay.
Comment from Hotel Management
Mar 12, 2015 by Guest Service Manager, Hotel Management
Thank you for your recent stay with us here at the Ramada Plaza. We are delighted that you had a great time with us during your visit. Cleanliness is important and we are glad you noticed. Our heated indoor pool and hot tub are a great way to relax and the easy beach access makes the view of the oceanfront even more enjoyable. As you know there are plenty of nearby attractions, so when you are back in the Outer Banks area again, please come back and see us.