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Reviews of Hampton Inn & Suites Tulsa North/Owasso

2.5 out of 5
Hampton Inn & Suites Tulsa North/Owasso
9009 N 121st East Ave, Owasso, OK

Reviews

9.0

Wonderful

Rating 10 - Excellent. 336 out of 545 reviews" "
Rating 8 - Good. 142 out of 545 reviews" "
Rating 6 - Okay. 40 out of 545 reviews" "
Rating 4 - Poor. 15 out of 545 reviews" "
Rating 2 - Terrible. 12 out of 545 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Patrick

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and convenient
Stayed 1 night in Mar 2024

10/10 Excellent

Andrew, Nashville

Stayed 1 night in Mar 2024

6/10 Okay

Vinny

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Michael David

Stayed 1 night in Mar 2024

10/10 Excellent

Gail L

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Dwight

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So many things to do close to the hotel.
Stayed 2 nights in Mar 2024

6/10 Okay

Layton, Acworth

Traveled with pets, Traveled with family
Liked: Amenities
Safe, good breakfast choices and convenient location.
Stayed 1 night in Feb 2024
Response from Melanie Hartsock- Front Office Manager on Mar 5, 2024
Thank you for taking our survey! We are glad to have you here!

10/10 Excellent

Brent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good, quiet, clean place to stay with friendly helpful staff.
Stayed 3 nights in Feb 2024

8/10 Good

Kenny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Ryan

Liked: Property conditions & facilities
Clean
Stayed 1 night in Feb 2024

8/10 Good

JOHN

Liked: Cleanliness
Stayed 2 nights in Feb 2024

10/10 Excellent

Terry

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean. Easily accessible
Stayed 2 nights in Feb 2024

8/10 Good

Donna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Lorraine, St.Albert

Liked: Cleanliness, staff & service, property conditions & facilities
Powdered eggs at breakfast not good .
Stayed 3 nights in Dec 2023
Response from Melanie Front office Manager on Dec 20, 2023
I apologize for the inconvenience you experienced. I can guarantee to you that our eggs are not powdered eggs. Our eggs are made with whole eggs and cannot season them due to dietary restrictions of some guests.

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from ak on Dec 22, 2023
Thank you for taking our guest satisfaction survey! We greatly value your input as well as your continued business. We look forward to seeing you again when you are in the Tulsa Metro area! If you have any other questions or concerns, please feel free to contact me at the hotel.Thank you again and remember,We Love Having You Here!

4/10 Poor

Robert

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2023
Response from ak on Dec 22, 2023
Thank you for taking our guest satisfaction survey! We greatly value your input as well as your continued business. I wanted to personally apologize for the inconveniences you experienced during your stay. Please know that the issues you experienced have been addressed and will not happen again. The staff here at the Hampton Inn & Suites Tulsa North/Owasso strive to make the stay of all our guests an enjoyable one, and when there is an issue we do all that we can to resolve it. If you have any other questions or concerns, please feel free to contact me at the hotel.Thank you again and remember,We Love Having You Here!

8/10 Good

manuel

Stayed 1 night in Nov 2023
Response from ak on Dec 22, 2023
Thank you for taking our guest satisfaction survey! We greatly value your input as well as your continued business. I wanted to personally apologize for the inconveniences you may have experienced during your stay. The staff here at the Hampton Inn & Suites Tulsa North/Owasso strive to make the stay of all our guests an enjoyable one, and when there is an issue we do all that we can to resolve it. If you have any other questions or concerns, please feel free to contact me at the hotel. We look forward to seeing you again when you are in the Tulsa Metro area!Thank you again and remember,We Love Having You Here!

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
Great breakfast!
Stayed 1 night in Nov 2023
Response from ak on Nov 18, 2023
We do our best to please our guest.

10/10 Excellent

Leron

Stayed 1 night in Nov 2023
Response from ak on Nov 18, 2023
We are pleased you were pleased with your stay.

8/10 Good

Bonnie

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was great, service very friendly I was astonished at the 75.00 fee for pets!!!! This was not anywhere in description, only said pet friendly. This is excessive!!! I have a very well behaved dog.
Stayed 1 night in Nov 2023
Response from Melanie Hartsock- Front office Manager on Nov 4, 2023
I apologize that you were not informed before your stay about our pet fee. We charge the pet fee in order to have the room deep cleaned after departure so not to affect anyone staying in the room for future stays that have allergies, etc. We hope that you enjoyed your stay and that we will see you again.

2/10 Terrible

Tara

Stayed 1 night in Nov 2023
Response from ak on Nov 18, 2023
Thank you for taking our guest satisfaction survey! We greatly value your input as well as your continued business. I wanted to personally apologize for the inconveniences you experienced during your stay. Please know that the issues you experienced have been addressed and will not happen again. The staff here at the Hampton Inn & Suites Tulsa North/Owasso strive to make the stay of all our guests an enjoyable one, and when there is an issue we do all that we can to resolve it. If you have any other questions or concerns, please feel free to contact me at the hotel.Thank you again and remember,We Love Having You Here!

10/10 Excellent

Tim

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Melanie Hartsock- Front office Manager on Nov 3, 2023
Thank you for choosing to stay with us! So glad to hear you enjoyed. We hope to see you again soon.

10/10 Excellent

Denise

Stayed 2 nights in Oct 2023
Response from Melanie Hartsock- Front office Manager on Nov 11, 2023
Thank you for choosing to stay with us! We hope to see you again soon.

10/10 Excellent

Denise

Stayed 1 night in Oct 2023
Response from Melanie Hartsock- Front office Manager on Oct 21, 2023
Thank you for choosing to stay with us! We hope to see you next time your in town.

6/10 Okay

Julie

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Melanie Front office Manager on Oct 18, 2023
Thank you for choosing to stay with us! We hope you enjoyed your stay!

6/10 Okay

Jeff

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2023
Response from Melanie Front office Manager on Oct 18, 2023
Thank you for choosing to stay with us! We hope to see you again when you are in town.

10/10 Excellent

Debora

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location.
The hotel was very nice the room was clean inviting and comfortable. I loved the location close to shopping and dining.
Stayed 1 night in Oct 2023
Response from Melanie Front office Manager on Oct 18, 2023
Thank you for choosing to stay with us! We hope you enjoyed your stay! We look forward to seeing you again anytime your in town again.

4/10 Poor

Lea

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Bad odor in room so asked for a new room - dirty feet/pet odor. New room was better but not great. It didn't feel clean. Needs updated. Breakfast wasn't great. The clerk at check in was good. Expedia advertised the room as a 5 person room. It was only a 4 person room.
Stayed 1 night in Sep 2023
Response from Melanie Front office Manager on Oct 18, 2023
I apologize for any issues you experienced during your stay with us. I hope that we were able to accommodate you as needed.

8/10 Good

JOHN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
TV remote did not work
Stayed 2 nights in Sep 2023
Response from Melanie Front office Manager on Oct 18, 2023
I apologize for the inconvenience you experienced during your stay. Please note that the issue has been addressed and resolved. Thank you for choosing to stay with us. We hope to see you again soon!

10/10 Excellent

Bill

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Melanie Front office Manager on Oct 18, 2023
Thank you for choosing to stay with us. We hope to see you again soon!

10/10 Excellent

Linda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Melanie Front office Manager on Oct 18, 2023
Thank you for choosing to stay with us. We hope to see you again soon!

6/10 Okay

David

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Just okay
Friendly staff. Broken toilet handle so it was hard to flush toilet. Broken pull on blinds. Broken light switch on lamp beside bed. Room was just ok. Disappointed for this to be a Hampton Inn. Breakfast was good.
Stayed 1 night in Sep 2023
Response from Melanie Front office Manager on Oct 18, 2023
I apologize for any inconveniences you may have experienced during your stay with us. Please note that these issues have been addressed. Thank you for choosing to stay with us.

8/10 Good

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location
Generally this was a nice property. We found the shower to be a bit dangerous. The floor of the shower was several inches higher that that bathroom floor. I nearly fell stepping out.
Stayed 1 night in Sep 2023
Response from Melanie Front office Manager on Oct 18, 2023
I apologize for the inconveniences you experienced during your stay with us. Please note that the issues have been addressed. We hope to see you again soon when you return to town.

10/10 Excellent

Marcia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Melanie Front office Manager on Sep 20, 2023
Thank you for choosiong to stay with us! We hope to see you again soon!!!

8/10 Good

Laura

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious rooms.
Stayed 1 night in Sep 2023
Response from Melanie Front office Manager on Oct 18, 2023
Thank you for choosing to stay with us! We hope to see you again soon.

4/10 Poor

RACHEL

Traveled with family
Liked: Property conditions & facilities
Disliked: Staff & service, amenities
I booked an early check in and they didnt honor it
Stayed 1 night in Sep 2023
Response from Melanie Front office Manager on Sep 20, 2023
I apologize for the inconvenience you experienced, however we do not guarantee early check-ins. We don't always have a room available to give.

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Melanie Front office Manager on Sep 20, 2023
Thank you for choosing to stay with us! We hope to see you again soon!

10/10 Excellent

Jewel

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located close to retail / restaurant establishments, many within walking distance.
Stayed 2 nights in Aug 2023
Response from Melanie Front office Manager on Sep 20, 2023
Thank you for choosing to stay with us! We hope to see you again soon!

10/10 Excellent

Rachael

Stayed 1 night in Aug 2023
Response from Melanie Front office Manager on Sep 20, 2023
Thank you for choosing to stay with us! We hope to see you again soon!

8/10 Good

Shelly

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Average place
We were on the 3rd floor. Hallway was hot and there was a weird smell in hall and our room. The toilet screamed evertime you flushed. Not sure what that waZ about.. Breakfast was average. Have had better in a hotel. Room was clean and bed was comfortable.
Stayed 1 night in Aug 2023
Response from Melanie Front office Manager on Oct 18, 2023
I apologize for the inconveniences you experienced during your stay with us. Please note that these issues have been addressed and fixed. We hope to see you again when you return to town.

10/10 Excellent

Steve

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay!!
Stayed 1 night in Aug 2023

10/10 Excellent

David

Stayed 1 night in Aug 2023

6/10 Okay

Sabrina

Traveled with family
Liked: Room comfort
Disliked: Staff & service
Won’t stay again.
We stayed here for three nights. Not once did housekeeping stop by our room to ask if we needed anything. The mid shift front desk clerk was absolutely amazing, always saying hello & interacting with us each time we crossed the front desk. HOWEVER beware of the graveyard/early morning shift both women who worked the night shift or early morning were absolutely TERRIBLE some of the rudest people I have come across in a hotel & I’ve stayed at a lot of places. The staff really make a name & an experience when staying somewhere.. I’d never stay again just because of them. One of the women actually told me to go find a housekeeper myself and get new towels for my room rather than going and getting them or calling someone to get them to my room. The room was decent, the beds were okay, but for me customer service is very important and I wouldn’t want to feel like I was trapped in my room simply because of the rude staff.
Stayed 3 nights in Aug 2023

10/10 Excellent

Leah

Traveled with family
Liked: Property conditions & facilities
Very clean and great location
Stayed 1 night in Aug 2023

10/10 Excellent

Greg

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick Stay
quick over night stop in tulsa after the lake !
Stayed 1 night in Aug 2023

10/10 Excellent

Timothy

Stayed 4 nights in Jul 2023

10/10 Excellent

Rebecca

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The only complaint I have is the breakfast needed some allergy options. But it was still pretty good breakfast also there are restraunts within walking distance. All in all it was a good visit staff was friendly the rooms were very clean.
Stayed 2 nights in Jul 2023

10/10 Excellent

Marcia

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean 1 night stay Queen room seemed very small But adequate
Stayed 1 night in Jul 2023

10/10 Excellent

Aleta

Liked: Cleanliness, staff & service, property conditions & facilities
Property was clean and all staff members were kind & accommodating.
Stayed 3 nights in Jun 2023