Room, 1 King Bed, Non Smoking | Premium bedding, desk, blackout drapes, iron/ironing board

Reviews of Country Inn & Suites by Radisson, Owatonna, MN

2.5 out of 5

Reviews

8.6

Excellent

Rating 10 - Excellent. 197 out of 397 reviews" "
Rating 8 - Good. 130 out of 397 reviews" "
Rating 6 - Okay. 41 out of 397 reviews" "
Rating 4 - Poor. 18 out of 397 reviews" "
Rating 2 - Terrible. 11 out of 397 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities
It was a nice clean hotel but the best part was the helpful and courteous staff. Every staff member that we encountered on both the evening staff and the morning staff was so friendly and seemed to be looking to do whatever they could to improve our experience.
Stayed 1 night in Feb 2024

6/10 Okay

carey

Traveled with family
Disliked: Staff & service, amenities
The pool area had no bathroom and there were so many box elder bugs everywhere. Along windows and door were dirty. There was no juice or water available for breakfast, the dispenser wasn't working.
Stayed 1 night in Feb 2024

10/10 Excellent

Robin

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff. Nice, clean room and a good breakfast!
Stayed 1 night in Jan 2024

10/10 Excellent

Pat

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had booked for 2 nights & thought we were locked in. With an oncoming snow storm, we needed to drive back to Nebraska, so they allowed us to leave after 1 night with credit for the 2nd night.
Stayed 3 nights in Jan 2024

8/10 Good

Amanda

Traveled with family
Liked: Room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Pat

Traveled with family
Liked: Cleanliness, staff & service, amenities
Stayed 2 nights in Jan 2024

10/10 Excellent

Barbara

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family Time
We appreciated the cleanliness we experienced this stay with you. The continental breakfast was very good as well.
Stayed 1 night in Jan 2024

8/10 Good

Emily

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean and quiet, with plenty of toiletries and the staff was hospitable. The breakfast was decent (eggs, sausage, yogurt, pastries, juice, etc). Con: the vending machine was offline for credit cards and only took cash.
Stayed 1 night in Dec 2023

4/10 Poor

Traci

Disliked: Cleanliness
Stayed 1 night in Oct 2023

6/10 Okay

Terence J

Traveled with family
The room smelly like wet dog and the bathroom was dirty.
Stayed 1 night in Oct 2023

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities
It’s was good
Stayed 1 night in Sep 2023

6/10 Okay

Kelly

Traveled with family
Bed was hard and bathroom fan very noisy. Check in was slow, desk clerk was busy flirting with 2 gentleman ahead of us so it took longer. Probably won’t stay again. Just an ok stay, nothing worth coming back to. Waffle maker broken, limited breakfast choices.
Stayed 1 night in Sep 2023

6/10 Okay

Todd

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
Nice place staff was pleasant. unfortunately the only complaint was that there was hair stuck to wall of shower and when filling tub there was chucks of stuff coming out of drain
Stayed 2 nights in Sep 2023

8/10 Good

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Sep 2023

8/10 Good

Nancy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay again.
Stayed 1 night in Aug 2023

10/10 Excellent

Carlina

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities
A wonderful place. Would stay again.
Stayed 1 night in Aug 2023

10/10 Excellent

Connie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 1 night in Jul 2023

10/10 Excellent

Pamela

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We came in late and needed a roll away bed in our room. They had it ready for us when we arrived. Great staff.
Stayed 1 night in Jul 2023

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed my stay
Stayed 1 night in Jul 2023

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

6/10 Okay

Molly

Traveled with partner
Liked: Cleanliness, staff & service
Furious the jacuzzi is closed! I've stayed there before and was looking forward to some swimming in the pool, then relaxing in the jacuzzi. The jacuzzi at this property has been TILED OVER. It is GONE. Also - it's showing its age - loads of wear and tear. Time to remodel and update this hotel! It's just sad. I will not stay at this property again.
Stayed 1 night in Jul 2023
Response from the Country Inn on Jul 14, 2023
We apologize for your frustration over our hot tub. It was beyond repair and involved more than just replacing the leaking hot tub. The more we looked in to replacing it, the more complicated things got. It was a difficult decision.We're excited to share, a remodel is in the works!

6/10 Okay

Eve

Traveled with family
Liked: Room comfort
Disliked: Cleanliness
Stayed 1 night in Jul 2023

10/10 Excellent

Kayla

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean Great staff Wonderful breakfast
Stayed 1 night in Jul 2023
Response from the Country Inn on Jul 14, 2023
Thank you for sharing your experience! We're happy to hear you enjoyed your stay!

10/10 Excellent

Kristy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2023

10/10 Excellent

Elizaveta

Stayed 1 night in Jun 2023

10/10 Excellent

Marcus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

Thomas, COLORADO SPRINGS

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
24 coffee, breakfast, clean & friendly staff. All you want
Stayed 3 nights in May 2023

8/10 Good

Joseph

Stayed 2 nights in Apr 2023

4/10 Poor

Kent

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Check in staff swiped CC when reservation was through Expedia. We have been dealing with extra charges on CC for about a week trying to get them refunded since room was paid for through Expedia, but CC was charged twice for different room amts and twice for security deposit/holds.
Stayed 1 night in Mar 2023
Response from Customer Care on Apr 10, 2023
Thank you for taking the time to share your feedback. It's saddening to know that your stay was anything less than pleasing due to the service of our staff and your concern with the charges during that visit. An excellent guest experience is our main concern and it appears that there was a shortfall in the high standards that we endeavor. We greatly value your feedback and it will be shared with our team for further improvements to our service. We look forward to having you back so that we may redeem ourselves and provide you with an even better guest experience.

10/10 Excellent

Tim

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Nice pool good rooms
Stayed 3 nights in Mar 2023

8/10 Good

Tony

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great breakfast selection
Stayed 1 night in Mar 2023

10/10 Excellent

Jessica

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were so friendly & helpful. We felt so welcome. Wish i would've gotten the name of the one lady that was particularly accommodating, but all of them were very kind.
Stayed 2 nights in Mar 2023

10/10 Excellent

karl

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023

10/10 Excellent

Brian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2023

8/10 Good

Doug

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2023

8/10 Good

Chasen

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
Good location, comfortable relaxed atmosphere, accommodating.
Stayed 1 night in Jan 2023

10/10 Excellent

Miranda, New York

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A typical country inn & suites, with a lovely staff! Everyone we encountered working there was friendly and helpful. There was a small, clean gym with two treadmills, an elliptical, and some weights. The breakfast had limited options (cereals, toast, juice), but we appreciated the waffles!
Stayed 1 night in Jan 2023

10/10 Excellent

Alyssa

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
kind staff, nice facility and workout room
Stayed 1 night in Jan 2023

8/10 Good

Joan, Chanhassen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The friendly atmosphere

10/10 Excellent

Clem

Stayed 1 night in Jan 2023

10/10 Excellent

Rachel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023

6/10 Okay

Carolina

Liked: Cleanliness, amenities, property conditions & facilities
not at this time
Stayed 1 night in Oct 2022
Response from Customer Care on Nov 4, 2022
Thank you for taking the time to share your feedback. We apologize to know that we fell short of your expectations. It would be great if you could give us specifics about your experience during your stay. We take the time to listen to your constructive comments so we can continually improve our services. We hope for another opportunity to make a more favorable impression in the future.

10/10 Excellent

Ariel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay!!
Stayed 1 night in Oct 2022

10/10 Excellent

Anne

Stayed 1 night in Oct 2022

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2022

10/10 Excellent

Kevin

Stayed 5 nights in Sep 2022

10/10 Excellent

Elizabeth

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
*
Stayed 2 nights in Sep 2022

10/10 Excellent

Gail

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff at front desk & kitchen pleasant and helpful. Nice place to stay!
Stayed 1 night in Sep 2022

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Sep 2022