Front of property - evening/night

Reviews of Courtyard by Marriott Owensboro

3 out of 5
Courtyard by Marriott Owensboro
3120 Highland Pointe Dr., Owensboro, KY

Reviews

9.0

Wonderful

Rating 10 - Excellent. 331 out of 514 reviews" "
Rating 8 - Good. 121 out of 514 reviews" "
Rating 6 - Okay. 36 out of 514 reviews" "
Rating 4 - Poor. 18 out of 514 reviews" "
Rating 2 - Terrible. 8 out of 514 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Cortney

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and had a safe location compared to a lot of properties in the area
Stayed 1 night in Mar 2024

8/10 Good

Rodney

Amenities
Stayed 1 night in Mar 2024

10/10 Excellent

Gerald

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very busy yet guiet. The pool and spa were well maintained and very comfortable. The staff were friendly and helpful. Great location near many restaurants nearby.
Stayed 2 nights in Mar 2024

6/10 Okay

Matthew

Traveled with partner
Check in was super easy and quick. The room was nice definitely was a little dirty in spots. The refrigerator didn’t work well at all and smelled like weed wasn’t too happy about that. But overall it was a decent hotel for the price and the area.
Stayed 2 nights in Feb 2024

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

2/10 Terrible

Michael

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Feb 2024

8/10 Good

Leilani

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay here, definitely will come again!
Stayed 2 nights in Feb 2024

2/10 Terrible

Lauren

Stayed 1 night in Feb 2024

6/10 Okay

Mary

Traveled with family and small children, Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
The hotel is nice overall but for one of the rooms we had to switch twice due to the smell int 2 of the rooms. There was a bad odor that wasn’t resolved after an ozone treatment. After waiting about a hour for the treatment to complete in the second room, the smell was still present. The third room they put us in was fine.
Stayed 1 night in Feb 2024

8/10 Good

Bill

Stayed 1 night in Feb 2024

8/10 Good

Ana Eliza

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel and friendly staff.
Stayed 1 night in Feb 2024

10/10 Excellent

Jamie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very polite staff and clean facilities
Stayed 1 night in Feb 2024

8/10 Good

Jesus Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
The property is a great finding, the staff is attentive and very courteous. Optimal service, particularly Victoria and the gentleman at the bar area.
Stayed 3 nights in Jan 2024

10/10 Excellent

Antoinette

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 1 night in Jan 2024

10/10 Excellent

Mirtha

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Nicky

Liked: Staff & service, amenities, property conditions & facilities
Like how the room layout is .nice hotel , friendly staff
Stayed 1 night in Dec 2023

6/10 Okay

Brian

Liked: Staff & service
Stayed 1 night in Dec 2023

8/10 Good

Jan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
No microwave in room was only negative, otherwise good stay
Stayed 4 nights in Nov 2023

10/10 Excellent

Mimi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ive stayed at this hotel several times. The staff is always friendly and the hotel is nice. I love the location.
Stayed 1 night in Nov 2023

10/10 Excellent

Kevin, Shelbyville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Cathy

Stayed 1 night in Nov 2023

8/10 Good

Shannon

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
The hotel is modern and clean. The beds are super comfortable. The only issue was having to go to the front desk to get pool towels. We had to request washcloths and towels as well as toilet paper. Area is safe and the location is excellent.
Stayed 2 nights in Oct 2023

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

10/10 Excellent

Michelle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Checked in with ease. Victoria was very welcoming and friendly. Very comfortable, clean room.
Stayed 1 night in Oct 2023

8/10 Good

Rusty

Traveled with family
Liked: Cleanliness, staff & service, amenities
Shower leaked water thru glass doors on the floor in bathroom. Small refrigerator not real cold.
Stayed 2 nights in Oct 2023

10/10 Excellent

Derelyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great, but no breakfast included.
Perfect location for visiting family in Maceo. Clean, excellent staff, but breakfast is not included. Bummer!
Stayed 2 nights in Sep 2023

8/10 Good

Cleo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Amber

Traveled with family
Liked: Cleanliness, staff & service
Property and staff were great! The indoor pool looked dirty and uncared for.
Stayed 1 night in Aug 2023

10/10 Excellent

keith

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice area new developmentr
Stayed 5 nights in Sep 2023

6/10 Okay

Melanie

Liked: Staff & service, room comfort
Not what I expected.
The hotel was clean and staff friendly, but we requested a handicap room due to my husband being disabled. I took pictures of the bathroom, which speaks for itself. The tub didn't drain very well and the had a tile marble seat, which is slippery and the dispensers are away from the seat, which is almost impossible to reach with his leg off. Very disappointed in this. Also, toliet was wobbly. Not good for an amputee!
Stayed 1 night in Sep 2023

10/10 Excellent

Vicki

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property was beautifully decorated with plenty of spaces for our group to sit and talk in the evening. Loved the fire pit area! Would have been better if a full breakfast were offered or at least if the coffee bar would have been well staffed!
Stayed 2 nights in Sep 2023

10/10 Excellent

Selena

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
I stayed from Friday to Sunday, I didn’t like that there was no housekeeper servicing the room during my stay. The rest was good!
Stayed 2 nights in Sep 2023

10/10 Excellent

Shannon

Traveled with family
Very clean hotel, helpful staff. Will definitely stay here again.
Stayed 1 night in Sep 2023

10/10 Excellent

Mohammad

Excellent customer service front desk
Stayed 1 night in Sep 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, room comfort
In the dark
Missing a couple light bulbs in room
Stayed 1 night in Sep 2023

10/10 Excellent

KELLY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great! (Not perfect, so 4 stars, but tiny flaws, all things considered.) The key cards wouldn’t let us (and cpl others) in through the outside side entrance. And the shower wasn’t spotless. Some hair remained and the shampoo dispenser was broken off the wall. But I’ll stay here again.
Stayed 1 night in Sep 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy beds, spacious rooms. Highly recommend.
So happy with our stay here. The rooms seemed extra large, the beds were super comfortable and the staff was very friendly. The lobby was beautiful everything was super clean. Will definitely stay here again. The only slight negative was the pool had a ton of chemicals. But all the positives definitely outweighed that.
Stayed 1 night in Sep 2023

4/10 Poor

Kevin

Disliked: Cleanliness, property conditions & facilities
We went to vist family there and wanted to try your place....room was ok but there was black mold in the shower.....the hot tub was full of fungus....pool was green and muchy....so most likely i will not come back to your place
Stayed 1 night in Sep 2023

8/10 Good

Megan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great option in Owensboro
This nice hotel has been updated. The room was clean and the lobby area has nice furniture and is a good place to get a cup of coffee and read the newspaper or watch tv.
Stayed 2 nights in Aug 2023

6/10 Okay

Stefano

Stayed 2 nights in Aug 2023

8/10 Good

nancy

Traveled with partner
Outside property was dirty. Our shower had mold in the corners. No complimentary morning coffee!
Stayed 1 night in Aug 2023

4/10 Poor

Gavin

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2023

10/10 Excellent

Micah

Stayed 1 night in Aug 2023

8/10 Good

Michelle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Staff is great
Stayed 1 night in Jul 2023

10/10 Excellent

Beverly

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

8/10 Good

Dana

Liked: Property conditions & facilities
There was nothing really unique about it. It was a place to stay that was close to my relatives. There were several fast-food places and convenience stores and stations nearby. I DID like that I was on the top floor, which made the room quieter; that the A/C worked well in the hot, humid temperature, and that I was close to both the stairwell and the ice-machine. I found it disappointing that there was no free breakfast included in the price, which reinforced my relief that I had brought LOTS of easy-to-prepare foods and snacks with me. It was incredibly odd that there was no microwave in the room and that the refrigerator had a "timer" that needed to be constantly re-engaged to keep my food cold. One bedside lamp wasn't working. I checked the plug and found it not plugged in. I moved furniture and plugged it in behind a nightstand and it still didn't work; so I had to search for another light and close-by electrical receptacle to plug-in items that I needed to be nearby in the night. Not bad for the $$, but not horrible, either.
Stayed 4 nights in Jul 2023

10/10 Excellent

Tina

Stayed 1 night in Jul 2023

10/10 Excellent

Sharon R

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Fancy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023