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Reviews of Hampton Inn Owensboro South

2.5 out of 5
Hampton Inn Owensboro South
615 Salem Drive, Owensboro, KY

Reviews

9.0

Wonderful

Rating 10 - Excellent. 222 out of 362 reviews" "
Rating 8 - Good. 102 out of 362 reviews" "
Rating 6 - Okay. 22 out of 362 reviews" "
Rating 4 - Poor. 12 out of 362 reviews" "
Rating 2 - Terrible. 4 out of 362 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient to the place we were visiting.
Stayed 1 night in Apr 2024
Response from Tina on Apr 9, 2024
Thank you for staying with us.

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
it was fine.
Stayed 1 night in Jan 2024
Response from Tina on Feb 6, 2024
Thank you for staying with us. We hope to see you again.

8/10 Good

Timothy L.

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Patrick

Stayed 2 nights in Nov 2023
Response from Tina on Nov 13, 2023
Thank you for choosing to stay with us and you score of a 10. We hope to see you again.

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Service was excellent. Hotel overall needs updating.
Stayed 1 night in Oct 2023
Response from Tina on Oct 30, 2023
Thank you for staying with us and your score of a 5. We appreciate it. We are definitely looking forward to our renovation next winter.

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Our refrigerator did not get very cold, large cricket in the room, and our bathtub was rusted. Overall the hotel is very outdated and needs a big refresh.
Stayed 1 night in Sep 2023
Response from Tina on Oct 30, 2023
Thank you for staying with us. We are definitely looking forward to our renovation next winter.

8/10 Good

Amanda

Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Other guests were very drunk and singing very loudly in the sitting area on the property. No one else could be outside. Staff allowed this to happen. Fine other than that. At least the lobby was okay enough to sit in.
Stayed 1 night in Sep 2023

10/10 Excellent

Alexis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly and comfy
Very friendly staff. The king suite was perfect for our family. Plenty of space and very comfortable. Breakfast was nice too
Stayed 2 nights in Aug 2023
Response from Tina on Aug 21, 2023
Thank you for choosing to stay with us and your nice comments. We hope to see you again.

6/10 Okay

Kim

Traveled with family
Liked: Staff & service, room comfort
Good stay for over night
Fine for an over night stay. A little run down but nothing major. Breakfast is ok but nothing fantastic. Bed was comfortable and room was clean.
Stayed 1 night in Aug 2023
Response from Tina on Aug 21, 2023
Thank you for choosing to stay with us and your comments. We are looking forward to our renovation next year. Hope to see ya again.

10/10 Excellent

Kim

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in and out quick and easy the same lady was at front desk and was very nice.
Stayed 1 night in Aug 2023
Response from Tina on Aug 14, 2023
Thank you for choosing to stay with us and your nice comments. We hope to serve you again.

10/10 Excellent

Debbi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel choice
The hotel was a very nice hotel. The staff was very welcoming and helpful. Kaylea at the front desk helped so much to find a pack and play for us. She was so helpful. The breakfast buffet was very good and kept hot and tidy. We will stay there again next time.
Stayed 2 nights in Aug 2023
Response from Tina on Aug 14, 2023
Thank you for choosing to stay with us and your nice comments. Look forward to serving you again.

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A+
It was great. Very friendly staff.
Stayed 1 night in Jul 2023
Response from Tina on Aug 1, 2023
Thank you for A+. We truly appreciate you choosing to stay with us.

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay. It was close c to everything nevessary. It was ckean and quiet. No complaints from us.
Stayed 2 nights in Jul 2023
Response from Tina on Jul 31, 2023
Thank you for choosing to stay with us. We hope to serve you again.

2/10 Terrible

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
This was the junkiest Hampton Inn we’ve ever stayed at. Getting off the 3rd floor elevator to 3 buckets full of rain water that was leaking through the ceiling. Our room also had a musty/moldy smell.
Stayed 3 nights in Jul 2023
Response from Tina on Jul 31, 2023
Thank you for your comments. We will be forwarding issues of this nature to our owners.

8/10 Good

Kathleen

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was courteous and the room was clean. I didn't care for the breakfast, and my only other complaint is that there were no outlets of any kind anywhere near the bed.
Stayed 1 night in Jun 2023
Response from Tina on Jun 23, 2023
Thank you for staying with us. We are sorry that you didn't care for breakfast. Could you let us know what was not to your liking? Hopefully on our future renovation the outlet near bed issue will be resolved. Thank you again for choosing to stay with us and your input.

10/10 Excellent

Paula

Stayed 2 nights in Jun 2023
Response from Tina on Jun 21, 2023
Thank you for choosing to stay with us and for scoring us a 10. We hope to see you again.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from Tina on Jun 19, 2023
Thank you for choosing to stay with us.

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
Average Hotel, Above Average Price
Rooms were slightly dated. King size bed was hard and uncomfortable. Pool was in service, but appeared to need some care. Breakfast bar service area is small and awkward. Overall decent hotel. Staff was polite. Parking and access were good. Hotel was clean and managed. It wasn't a bad stay. I didn't have any big issues. Hotel was quiet enough.
Stayed 2 nights in Jun 2023
Response from Tina on Jun 19, 2023
Thank you for your comments. We are definitely looking forward to our renovation end of this year. We do understand that our rates fluctuate with the surrounding hotels and their going rates based on supply and demand of rooms. If you enroll in Hilton honors you can download honors app on your phone and make discounted reservations through there. Thank you for your kind words on staff and hotel. We do appreciate you choosing to stay with us. we hope to be able to serve you again.

10/10 Excellent

Louetta

Stayed 2 nights in Mar 2023
Response from Tina on Jun 7, 2023
Thank you so much for staying with us.

2/10 Terrible

Chris

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Front desk staff was unfriendly and short upon arrival. When we got to room there was what appeared to be mold on ceiling above the shower. I took pictures. Clearly room was t cleaned properly b/c there was a teeshirt left from previous guest under desk in room. I'm very unhappy that I paid $150 to stay in this room. We arrived very late (10:30pm) and needed to get to sleep otherwise I would have left and gone elsewhere.
Stayed 1 night in May 2023
Response from Tina on May 22, 2023
We are so sorry that you had this experience with us. I do understand the disappointment. We have made arrangements to make this right and have your charges reversed. We will definitely be looking into these matters to make sure that they do not happen again. Thank you for bringing to our attention.

10/10 Excellent

Robert, Mattoon

Stayed 2 nights in Apr 2023
Response from Tina on Jun 7, 2023
Thank you kindly for choosing to stay with us.

8/10 Good

Kevin, Tipp City

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, on site parking, easy access to main highway, clean rooms.
Stayed 2 nights in May 2023
Response from Tina on May 5, 2023
Thank you for your nice comments. I will pass along to our team.

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great option for the area
Stayed 1 night in Apr 2023
Response from Tina on Apr 7, 2023
Thank you so much for choosing to stay with us and your nice comment. We hope to serve you again in near future when needing Owensboro lodging.

4/10 Poor

James

Disliked: Cleanliness, property conditions & facilities
Shower water did not get hot, Tub was rusted and disgusting. Ants crawling in the bathroom. Will never stay there again
Stayed 3 nights in Mar 2023
Response from Tina on Mar 28, 2023
We are sorry that you had this experience during your stay with us. We would like to know what room you stayed in so that we can look into repairing these issues.

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023
Response from Tina on Mar 18, 2023
Thank you so much for choosing to stay with us and giving us a 10. We hope you choose to stay with us again.

10/10 Excellent

Karra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023
Response from Tina on Mar 13, 2023
Thank you so much for choosing to stay with us. We hope to see ya again.

10/10 Excellent

Timberly

Stayed 1 night in Feb 2023
Response from Tina on Feb 13, 2023
Thank you for choosing to stay with us. We look forward to serving you again.

8/10 Good

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from Tina on Mar 13, 2023
Thank you for choosing to stay with us. We hope to see ya again in future.

4/10 Poor

Christina

Disliked: Staff & service, amenities
The bed was like sleeping on concrete, the staff was rude and very unwelcoming.
Response from Tina on Feb 13, 2023
We are so sorry for the unpleasant stay you had with us. We want to look into your issues and hope to get them resolved. Can you please let me know when you stayed with us, what room number you were in and what time, and what dept of our staff was rude to you. This info you give will help me fix the problem to make sure that it doesn't happen to anyone else. Thank you,

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from Tina on Mar 13, 2023
Thank you for choosing for stay with us.

10/10 Excellent

Lea

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hampton Inn Owensboro Kentucky staff are all very friendly and nice. Breakfast was splendid and the room was very clean!!
Stayed 3 nights in Dec 2022
Response from Tina on Feb 13, 2023
Thank you for choosing to stay with us. Thank you for your kind words. I will pass this along to our team. We hope you choose to stay again next Owensboro visit.

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was better than good. People were very friendly. Comfort and cleanliness was super. Will stay there again.
Response from Tina on Dec 1, 2022
Thank you so much for your kind comments and thank you for choosing to stay with us. :)

8/10 Good

Donna

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2022
Response from Tina on Dec 1, 2022
Thank you for choosing to stay with us we appreciate your business. Hope to serve you again.

10/10 Excellent

Regina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just what we look for to spend the night.
We really enjoyed our stay. Check in was quick, efficient and the clerk was very nice. The room was great, clean, and very comfortable. We slept great and check out was also quick and efficient. Thanks Hampton.
Stayed 1 night in Nov 2022
Response from Tina on Dec 1, 2022
Thank you, Thank you! We truly appreciate all your kind comments. I will be sure to pass along with our team. We all take pride in serving our guests. Thank you again fr choosing to stay with us.

8/10 Good

Lisa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2022
Response from Tina on Oct 17, 2022
Thank you for choosing to stay with us. We look forward to serving you in the future.

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities
This was a very nice and clean property…only issue(small issue) was that toilet paper holder was broken..Room 106…great place, would recommend…
Stayed 2 nights in Sep 2022
Response from Tina on Sep 29, 2022
Thank you for your kind comments. Thank you for letting us know about the toilet paper holder issue. We will look into getting a new one. Thank you for choosing to stay with us and recommendation.

8/10 Good

Mark

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located, clean, decent breakfast.
Stayed 2 nights in Sep 2022
Response from Tina on Sep 22, 2022
Thank you for choosing to stay with us.

8/10 Good

William., carthage

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Closet door and mirror fell off hinges. Maintenance man fixed it promptly. Robe hook fell off back of bathroom door. Bed creaked badly. Place was clean but badly in need of a facelift.
Stayed 3 nights in Sep 2022
Response from Tina on Sep 21, 2022
Thank you for choosing to stay with us. Thank you for your comments. We are looking forward to our upcoming renovation. Hope you stay with us again.

10/10 Excellent

Karen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022
Response from Tina on Sep 13, 2022
Thank you for choosing to stay with us. We appreciate your score of a 10. Hope to see ya again.

10/10 Excellent

Kenneth Bishop

Traveled with family
Liked: Cleanliness, staff & service
Great place would definitely come back
Stayed 1 night in Sep 2022
Response from Tina on Sep 12, 2022
Thank you for choosing to stay with us. We look forward to seeing you again.

10/10 Excellent

Laura

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tina at the front desk is the best and she did everything to help us with our anniversary weekend and the owner I think was there the rain storm had knocked out the system but they still did everything to help me out. I will be staying again.
Stayed 1 night in Sep 2022
Response from Tina on Sep 6, 2022
Thank you so much for choosing to stay with us. It was our pleasure to serve and so glad that you enjoyed your stay. Happy Anniversary!

10/10 Excellent

Garin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable room.
Stayed 2 nights in Sep 2022
Response from Tina on Sep 5, 2022
Thank you for choosing to stay with us. We hope to see you again

10/10 Excellent

Paula

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean.
Stayed 1 night in Aug 2022
Response from Tina on Aug 28, 2022
Thank you so much for choosing to stay with us.

4/10 Poor

Frances

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This was not a normal Hampton. The toilet was not firmly attached and rocked. The fan in the bathroom sounded like it was tearing up and you couldn’t turn it off cause it was connected to the light switch. This hotel needs some serious updating.
Stayed 1 night in Aug 2022
Response from Tina on Aug 8, 2022
Thank you for your comments. I am sorry for your not so comfortable stay. I know this is not our norm even though maybe some of our rooms do need more attention than others. We are are excited about our renovation soon. I would like to look into the troubles that you had with your room.

10/10 Excellent

Carlos

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 2 nights in Jul 2022
Response from Tina on Aug 8, 2022
Thank you for choosing to stay with us.

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, room comfort
Good service, friendly staff, breakfast great. . Over all definitely a great stay!
Stayed 1 night in Jul 2022
Response from Tina on Jul 6, 2022
Thank you so much for your kind words and thank you for choosing to stay at our Hampton Inn. Hope to see ya again.

10/10 Excellent

Pa

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities
Nice place to be staying at
Stayed 4 nights in Jun 2022
Response from Tina on Jul 5, 2022
Thank you for choosing to stay at our Hampton Inn.

6/10 Okay

Christi

Liked: Cleanliness, amenities
Stayed 1 night in Jul 2022

8/10 Good

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Closed businesses around. Hug bush blocking the view of the road when exiting the parking lot.
Stayed 2 nights in Jun 2022
Response from Tina on Jul 5, 2022
Thank you for choosing to stay with us. We will be having the bush trimmed.

10/10 Excellent

Pamala, owensboro

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was nice, but the traffic noise was bad while trying to slep. I know that is not the hotel’s fault, but that’s the only downside. It is conveniently located and extremely clean. I would highly recommend.
Stayed 3 nights in Jun 2022
Response from Tina on Jun 27, 2022
Thank you for choosing to stay with us. The next time you reserve with us let me know and we can put request for Salem Drive Side :)