Ratings based on 77 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
99% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by Southern Trip from London, UK

Comfortable and convenient

Posted May 30, 2014
A perfect place to stop en route from Birmingham to Atlanta.
5 out of 5
Recommended
for Personal Event
by Midgett from Keystone Heights

Very comfortable and clean

Posted Jan 23, 2014 on Hotels.com
It was so nice we almost spent an extra day. Had to get home and back to work though. I would reccommend this hotel to anyone-We even took our little dog!
5 out of 5
Recommended
for Business Travelers
by megan from brewton

nice

Posted Dec 28, 2013 on Hotels.com
Very nice stay. Only spent one night but the stay was great. Most comfortable hotel bed I have ever slept in. Cookies and coffee 24/7 can't beat that. Missed breakfast but the IHOP was around the corner. The staff was helpful and friendly. Overall great experience.
Comment from Hotel Management
Mar 8, 2014 by GuestRelationsManager, Hotel Management
Dear megan, Thank you for staying with us and posting your nice comments. I'm glad you are happy with what and how we do things here and really appreciate you recognition of jobs well done by our team. I hope we can serve you here again. Sincerely, Ken Jacobs Guest Relations Manager
4 out of 5
Recommended
for Business Travelers
by A verified traveler

This traveler left a rating score only Posted Dec 17, 2013 on Hotels.com
3 out of 5
Recommended
for Everyone
by A verified traveler

Nice and clean.......and loud!

Posted Nov 29, 2013
Nice hotel, friendly staff and clean. Great location. Only issue is that hotel is very loud. Our room was located on the second floor and we heard loud creaking from the room above us and noise through the walls.
Comment from Hotel Management
Jun 7, 2014 by GuestRelationsManager, Hotel Management
Dear Traveler, Thanks for staying with us and posting your comments. I'm very sorry you were disturbed by noise and hope you will accept my apologies. We want to provide all our guests with a clean and comfortable stay and take it very seriously when we fall short. We appreciate your business and your feedback, and hope you will let us serve you here again. Sincerely, Ken Jacobs Guest Relations Manager
5 out of 5
Recommended
for Business Travelers
by A verified traveler

Posted Nov 17, 2013 on Hotels.com
Very nice and clean. Staff was very friendly. The only thing I had issues with was the bed was too hard. Otherwise, very pleasant stay.
1 out of 5
Recommended
by Carlos from Florida

Posted Nov 12, 2013 on Hotels.com
Nice staff (Bonita -Front Desk Agent) and very friendly area. Location was perfect for what we went to do at Oxford. Mountain Biking!! close to the trails! We had a great time!
Comment from Hotel Management
Jan 25, 2014 by GuestRelationsManager, Hotel Management
Dear Carlos, Thanks for staying with us and posting your nice comments. It appears you may have thought that the #1 was the highest rating, which coincides with your review. but the system used here places #5 at the top. I'm glad you were happy here, and appreciate your kind words about our staff and Bonita in particular. I'll be sure she receives the proper recognition for being mentioned here by you. We look forward to welcoming you back and serving you here again. Sincerely, Ken Jacobs Guest Relations Manager
2 out of 5
by Tony from Gardendale Al

Decent Hotel

Posted Nov 11, 2013
The Hotel was fine, The problem I had was at 10:30 at night when i was trying to sleep Someone put burnt Popcorn in the hallway and set off the smoke alarm... It was rediculous Woke Both me and my wife up when the alarm went off and when i talked to the staff all they could say was they were sorry and there was no manager on duty for the weekend which is very dissappointing... Needless to say i was not to thrilled with the experience.
Comment from Hotel Management
May 17, 2014 by GuestRelationsManager, Hotel Management
Dear Tony M, I am truly sorry you were disturbed by the fire alarm due to the burnt popcorn, and that we didn't respond better when you discussed this with us. We want to provide all our guests with the best in service and accommodations and take it very seriously when we fall short. I hope you will consider giving us another chance to earn your confidence the next time you are in the area. Sincerely, Ken Jacobs Guest Relations Manager
5 out of 5
Recommended
by Melissa from Daphne

Posted Nov 1, 2013 on Hotels.com
Enjoyed our stay and will return. I also forgot an item in my room and the mailed it to me promptly. Thank you.
4 out of 5
Recommended
by Mike from Atlanta

Posted Oct 4, 2013 on Hotels.com
Had an issue with the first room, but the staff quickly moved us to another room and upgraded us for the trouble. I'm in this area about twice a year and will continue to stay here.