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Opiniones de Milton Hill

4 out of 5
Milton Hill
Milton Hill House, Steventon, Abingdon, England

Opiniones

7.8

Bueno

Puntuación de 10, es decir, Excelente. Basada en 246 de 810 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 308 de 810 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 155 de 810 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 71 de 810 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 30 de 810 opiniones" "

8.2/10

Limpieza

8.2/10

Servicio y personal

8.0/10

Servicios

7.6/10

Condiciones de la propiedad

7.8/10

Cuidado del medio ambiente

Opiniones

4/10 Malo

Jason

Le gustó: Servicio y personal
No le gustó: Servicios
Having stayed at Milton Hill House several times before, I was quite disappointed this visit. Firstly upon stood at the reception to check in the staff continued with their noisy conversation for a while. I was made to wait a few minutes to be checked in!! Then after a long journey, I arrived at my room to freshen up, to find the shower only dribbled. Very poor start indeed. After a lengthy trek bad to reception I was offered a different room. Thankfully it was a nice quiet room where the shower worked with running water, which was worth the aggro of moving everything to another room. I used the leisure facilities to find the pool/ hot tub was dirty, changing rooms very small, and the gym was rather basic. The whole facilty is in need of TLC as paint was peeling off window frames, weeds were growing everywhere, carpets were discoloured, and everywhere looked pretty tired. Saying that i do like the location, the history of the house, and the delightful Izzy on reception went out of her way to ensure my stay was as enjoyable as possible.
Se hospedó 1 noche en abril de 2024
Respuesta de Char, el 13 abr. 2024
We recognise your time is valuable and appreciate the feedback you have provided.We do apologise we did not meet your expectations during your stay with us. To better uphold our commitment to deliver exceptional service to every guest, I have shared your feedback with the leadership team. We will work to improve our guest experience and do our best to prevent this from occurring in the future.I hope you choose to stay with us again when your travels bring you back to the area.Sincerely,CharlotteReception Manager

10/10 Excelente

Abbi

Viaje en pareja, Viaje con mascota
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice grounds Friendly staff Good for dogs
Se hospedó 1 noche en marzo de 2024
Respuesta de Char, el 13 abr. 2024
Dear Abbi,On behalf of the entire hotel team, I want to thank you for sharing about your experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Kind regards,CharlotteReception Manager

10/10 Excelente

Craig

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The staff are so welcoming and friendly. We stayed in a wing which, while not the most welcoming looking from outside, actually offers warm, large, nicely decorated rooms, with a comfortable bed and excellent shower. Elasewhere, the hotel is full of character and charm (the Italian garden particularly catches the eye), contrasted with a modern pool, sauna and steam room. Finally, the jacuzzi is excellent, although the button to operate the bubbles is currently difficult to operate - bear with it. Overall, superb value for money - already booked to return in a month’s time.
Se hospedó 1 noche en marzo de 2024
Respuesta de Char, el 13 abr. 2024
Dear Craig,On behalf of the entire hotel team, I want to thank you for sharing about your experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Kind regards,CharlotteReception Manager

8/10 Bueno

Susan

Le gustó: Servicio y personal, servicios, condiciones de la propiedad
Very nice room in garden block. Clean comfortable and with tea and coffee facilities. Nice toiletries in bathroom. This is very much a conference centre which might not suit people who are looking for more than a couple of nights stay.
Se hospedó 1 noche en marzo de 2024
Respuesta de Char, el 13 abr. 2024
Dear Susan,Thank you for choosing Milton Hill House and for leaving your honest review.It is great to see you enjoyed your stay with us. I have shared your feedback with the leadership team. We will work to improve our guest experience and do our best to prevent this from occurring in the future.We hope to welcome you back again soonKind regards,CharlotteReception Manager

8/10 Bueno

David

Se hospedó 1 noche en marzo de 2024
Respuesta de Char, el 13 abr. 2024
Dear David,Thank you for your review.It is lovely to see you enjoyed your stay with us. We hope you choose Milton Hill House as your hotel again.Kind regards,CharlotteReception Manager

2/10 Terrible

Noor

Viaje en grupo
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
If you’re thinking of staying here, don’t! It’s one of the worst places I’ve stayed at, and I won’t be making the same mistake again. They’ll make all sorts of promises prior to booking, like a quiet room and requested floor, only to renegade at the point of check in. The standard rooms are in a prison style building separate to the main house, where rooms are generally tired and disappointing. Be prepared to be totally let down. The food is inedible and without flavour, I preferred not to eat at all. The leisure facilities are always out of order, with the sauna not working and the steam room barely. The jacuzzi will scald you, it’s so hot you’ll be cooking and it’s impossible to remain in there for more than a minute. The pool looked like it had never been cleaned with bits of debris and plastic all over. You could also see the bacteria foam appearing in places. All in all, it’s a place where you’re likely to catch something. Both Charlotte and Bianca need to be replaced, the worst ‘managers’ I’ve ever come across, it’s a let down to all the other staff.
Se hospedó 1 noche en febrero de 2024
Respuesta de Char, el 18 abr. 2024
Dear Noor,We recognise your time is valuable and appreciate the feedback you have provided.In order to better uphold our commitment to deliver exceptional service to every guest, I have shared your feedback with the leadership team. We will work to improve our guest experience and do our best to prevent this from occurring in the future.I hope you choose to stay with us again when your travels bring you back to the area.Sincerely,CharlotteReception Manager

10/10 Excelente

Terry

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Parking unorganised at rear couldn't get out in the morning ha to drive over pavement
Se hospedó 2 noches en febrero de 2024
Respuesta de Char, el 18 abr. 2024
Dear Terry,Thank you for choosing Milton Hill House and for leaving your honest review.It is great to see you enjoyed your stay with us. I have shared your feedback with the leadership team. We will work to improve our guest experience and do our best to prevent this from occurring in the future.We hope to welcome you back again soonKind regards,CharlotteReception Manager

8/10 Bueno

Mark

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The room was lovely but the face of the building we slept in was very much in need of painting/cleaning
Se hospedó 1 noche en febrero de 2024
Respuesta de Chris , el 21 feb. 2024
Dear Mark, Thank you for your comments. We use all feedback to help improve our services and thank you for this. Kind Regards, Chris

8/10 Bueno

Paul

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 3 noches en enero de 2024
Respuesta de Chris, el 21 feb. 2024
Dear Paul, Thank you for the ratings. Kind Regards, Chris

6/10 Aceptable

Rachel

Pool was nice. Ladies Changing rooms dirty and unkept. Room was cold, only heater was a plug in oil heater took a while to warm up. Breakfast was good quailty and friendly cleaning/breakfast room staff.
Se hospedó 1 noche en enero de 2024
Respuesta de Chris, el 21 feb. 2024
Dear Rachel, Thank you for your feedback. It is disappointing to learn that we fell short in several areas of your stay. We use all feedback to help steer us in the direction to improving our services and thank you for this. Kind Regards, Chris

8/10 Bueno

Steven

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Nice relaxing place to stay
Se hospedó 2 noches en enero de 2024
Respuesta de Chris, el 21 feb. 2024
Dear Steven, Thank you for your feedback. I am pleased to hear you had a relaxing stay with us. We hope to welcome you back again soon. Kind Regards, Chris

8/10 Bueno

Andrew

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en enero de 2024
Respuesta de Chris, el 21 feb. 2024
Dear Andrew, Thank you for the ratings. Kind Regards,Chris

10/10 Excelente

rosalyn

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Even though very frosty the grounds where amazing to walk around so beautiful.
Se hospedó 2 noches en enero de 2024
Respuesta de Chris, el 21 feb. 2024
Dear Rosalyn, Thank you for taking the time to provide feedback on your stay. It is great to learn that you have enjoyed your walks around our grounds. We hope to welcome you back again soon. Kind Regards, Chris

6/10 Aceptable

Graham

Viaje de negocios
Le gustó: Limpieza y servicio y personal
Nicely presented room clean and comfy. Staff were very attentive. Pool looked nice but didn’t get chance to try it. However property was cold and draughty food was tasteless and poor quality.
Se hospedó 1 noche en enero de 2024
Respuesta de Chris, el 21 feb. 2024
Dear Graham, Thank you for taking the time to review your stay with us. It is great to see you enjoyed your stay at Milton Hill House. However, it is also disappointing to learn we fell short in several occasions during your stay. We use all feedback to help to improve our services and thank you for this. Kind Regards, Chris

10/10 Excelente

Cliente verificado

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en enero de 2024
Respuesta de Chris, el 21 feb. 2024
Dear Guest, Thank you so much for the ratings. Kind Regards, Chris

10/10 Excelente

Kirsty

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
I recommend
Lovely hotel, will definitely be booking to stay there again in the future, staff were all very friendly and welcoming and the room was clean and well presented. Thank you all at Milton Hill for a lovely stay :)
Se hospedó 1 noche en enero de 2024
Respuesta de Chris, el 21 feb. 2024
Dear Kirsty, Thank you so much for taking the time to review your stay with us. I am pleased to hear of your positive experience with Milton Hill House and we look forward to welcoming you back again soon. Kind Regards, Chris

10/10 Excelente

Michelle Watkins

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2023
Respuesta de Chris, el 21 feb. 2024
Dear Michelle, Thank you so much for the ratings. Kind Regards, Chris

6/10 Aceptable

Debbie

Viaje de negocios
Le gustó: Limpieza
No le gustó: Servicio y personal y condiciones de la propiedad
Old
Needs an update. Have stayed a few times and each time have had issues with showers and taps not working just needs upgrades.
Se hospedó 4 noches en noviembre de 2023
Respuesta de Chris, el 21 feb. 2024
Dear Debbie, Thank you for your comments. It is disappointing to learn that on several occasions we have failed to meet your expectations, as well as our own. We use all feedback to help improve our services and thank you for this. Kind Regards, Chris

8/10 Bueno

Ezra

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2023
Respuesta de Chris, el 21 feb. 2024
Dear Ezra, Thank you for your ratings. Kind Regards, Chris

10/10 Excelente

Peter

Se hospedó 1 noche en diciembre de 2023
Respuesta de Chris, el 21 feb. 2024
Dear Peter, Thank you for the amazing ratings. Kind Regards, Chris

10/10 Excelente

Rebecca

Se hospedó 1 noche en diciembre de 2023
Respuesta de Char, el 7 dic. 2023
Dear Rebecca,Thank you for choosing Milton Hill House as your hotel. We really appreciate the time you have taken to give us your feedback. We are delighted to see that you found the hotel to be comfortable and the service you received to be excellent. We at Milton hill House strive to always provide all our guests with the highest standards of service and we are proud to hear that the team ensured a pleasant stay for you.We look forward to welcoming you back soon.Kind regards,CharlotteReception Manager

6/10 Aceptable

Rob

Se hospedó 1 noche en noviembre de 2023
Respuesta de Char, el 7 dic. 2023
Dear Rob,Thank you for choosing Milton Hill House as your hotel. We really appreciate the time you have taken to give us your feedback. We are delighted to hear that you found the hotel to be comfortable and the service you received to be good. We at Milton hill House strive to always provide all our guests with the highest standards of service and we are proud to hear that the team ensured a pleasant stay for you.We look forward to welcoming you back soon.Kind regards,CharlotteReception Manager

10/10 Excelente

Malcolm

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Room was clean and warm and comfortable.The swimming pool was pleasant. The dining room unfortunately was cold.Breakfast was very good.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Char, el 30 nov. 2023
Dear Malcolm,We recognise your time is valuable and appreciate the feedback you have provided.In order to better uphold our commitment to deliver exceptional service to every guest, I have shared your feedback with the leadership team. We will work to improve our guest experience and do our best to prevent this from occurring in the future, however we are pleased to hear you enjoyed your stay with us.I hope you choose to stay with us again when your travels bring you back to the area.Sincerely,CharlotteReception Manager

10/10 Excelente

Deborah

Le gustó: Limpieza, servicio y personal, servicios
Very warm and inviting friendly staff and a pleasant stay only thing was disappointed about was jacuzzi out of order
Se hospedó 1 noche en noviembre de 2023
Respuesta de Char, el 30 nov. 2023
Dear Deborah,Thank you for choosing Milton Hill House and for leaving your honest review.It is great to see you enjoyed your stay with us. We are doing our best to get all our Spa facilities back working again, we do apologise for any inconvenience this may have caused during your stay.We hope to welcome you back again soon.Kind regards,CharlotteReception Manager

10/10 Excelente

Andrew

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Breakfast - great! Pool and Steam Room - Bonus!
Se hospedó 1 noche en noviembre de 2023
Respuesta de Char, el 30 nov. 2023
Dear Andrew,Thank you for choosing Milton Hill House and for leaving your honest review.It is great to see you enjoyed your stay with us.We hope to welcome you back again soon.Kind regards,CharlotteReception Manager

8/10 Bueno

L

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 2 noches en noviembre de 2023
Respuesta de Chris, el 21 feb. 2024
Dear Guest, Thank you for the ratings. Kind Regards, Chris

10/10 Excelente

Elaine

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Quirky hotel
All the staff were brilliant, friendly and efficient. The leisure centre was relaxing and spotless although I would have liked the jacuzzi to have been a little hotter. The hotel is very interesting with many small lounges. The hotel is easy to find and has lovely views and grounds.
Se hospedó 2 noches en noviembre de 2023
Respuesta de Char, el 30 nov. 2023
Dear Elaine,Thank you for choosing Milton Hill House and for leaving your honest review.It is great to see you enjoyed your stay with us.We hope to welcome you back again soon.Kind regards,CharlotteReception Manager

4/10 Malo

Dee

Viaje en pareja
Le gustó: Limpieza
No le gustó: Servicio y personal, servicios, condiciones de la propiedad
We were really pleased with the room but after checking in we were directed to garden quarter, well I thought we were going in another hotel entrance not a dirty old block that looks like a block of old flats, its dark dismal and dangerous for a woman on her own , we never had our breakfast there because we were not told where the restaurant was and it also seemed to far to walk as my husband didn't think he needed his wheelchair and couldn't walk that far, also we were on a mini break to finish breakfast at 9 is far to early, as it takes my husband a good hour to get himself ready its hardly a break when he would be up by at least 7.30 to get to restaurant and order breakfast,
Se hospedó 2 noches en noviembre de 2023
Respuesta de Char, el 30 nov. 2023
Dear Dee,Thank you for taking the time to let us know about your experience while staying with us here at Milton Hill House. We do apologise we did not meet your expectations. I have shared your feedback with the leadership team to ensure the necessary guidelines are in place and reviewed to prevent this issue from occurring in the future.I hope you choose to stay with us again when your travels bring you back to the area.Sincerely,Charlotte CarterReception Manager

8/10 Bueno

Jan

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The hotel is conveniently located close to the A34, has lovely grounds and good facilities, and the staff were extremely nice and helpful. The hotel consists of a number of wings so finding your way around can be a challenge, but it had all the facilities I needed and it was quiet so I could get a good night's sleep.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Char, el 30 nov. 2023
Dear Jan,Thank you for choosing Milton Hill House and for leaving your honest review.It is great to see you enjoyed your stay with us.We hope to welcome you back again soon.Kind regards,CharlotteReception Manager

4/10 Malo

Jennifer

Viaje de negocios
No le gustó: Comodidad de las habitaciones
Se hospedó 1 noche en noviembre de 2023
Respuesta de Char, el 30 nov. 2023
Dear Jennifer,Thank you for choosing Milton Hill House and for leaving your honest review.It is great to see you enjoyed your stay with us.We hope to welcome you back again soon.Kind regards,CharlotteReception Manager

8/10 Bueno

Steven

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en octubre de 2023
Respuesta de Char, el 1 nov. 2023
Dear Steven,Thank you for choosing Milton Hill House as your hotel. We really appreciate the time you have taken to give us your feedback. We are delighted to hear that you enjoyed staying at our hotel.We at Milton hill House strive to always provide all our guests with the highest standards of service and we are proud to hear that the team ensured a pleasant stay for you.We look forward to welcoming you back soon.Kind regards,CharlotteReception Manager

10/10 Excelente

Colin

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en octubre de 2023
Respuesta de Chris, el 3 nov. 2023
Dear Colin, Thank you for your rating of our hotel.

10/10 Excelente

James

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I stayed in a very clean, well appointed and modern room in annex that looks like a student accommodation block from the outside. Much, much nicer in the rooms compared to external appearances.
Se hospedó 2 noches en octubre de 2023
Respuesta de Chris, el 3 nov. 2023
Dear James, Thank you for taking the time to review our hotel. Kind Regards, Chris

8/10 Bueno

NICK

Se hospedó 1 noche en octubre de 2023
Respuesta de Char, el 14 oct. 2023
Dear Nick,Thank you for choosing Milton Hill House and for leaving your honest review.It is great to see you enjoyed your stay with us.We hope to welcome you back again soon.Kind regards,CharlotteReception Manager

4/10 Malo

Alison

Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
No le gustó: Condiciones de la propiedad
Dated
Our room was in a building to the side of the hotel, it looked hideous on the outside but the rooms were nice and clean
Se hospedó 1 noche en octubre de 2023
Respuesta de Char, el 14 oct. 2023
Dear Alison,Thank you for leaving your honest review.We are pleased to hear you enjoyed your stay with us, your feedback has been passed along to our Management team to try improve our Hotel.We hope you choose to stay with us again soon.Kind regards,CharlotteReception Manager

10/10 Excelente

Mary

Se hospedó 3 noches en octubre de 2023
Respuesta de Chris , el 3 nov. 2023
Dear Mary, Thank you for your rating of our hotel.

6/10 Aceptable

JAMES

Viaje de negocios
No le gustó: Condiciones de la propiedad
Okay stay in a tired hotel.
Not the most comfortable stay I've ever had. The room itself was well appointed, but quite musty and drab with stained carpets and damaged paintwork. Quite a lot of noise outside the room as well.
Se hospedó 2 noches en octubre de 2023
Respuesta de Chris, el 3 nov. 2023
Dear James, Thank you for taking the time to feedback on your stay with us. It is disappointing to learn we fell short in certain areas during your stay. We use all feedback to improve our service and thank you for this. Kind Regards, Chris

2/10 Terrible

John

Viaje en pareja
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The hotel was busy when we arrived and there was only 1 member of staff who was clearly struggling although putting on a cheerful face. We were told the restaurant was fully booked till 8pm but we were not worried, there was a room service menu in the room, telephone did not work so walked to reception to be told no room service today! The room itself was very tired, yellow and sticky on the skirting boards, furniture scratched and worn. The bathroom had not been cleaned thoroughly so much so that you could see an imprint on the windowsill where someone had sat on it before getting dressed! We were woken up up at 5.15am by furniture being dragged around in the restaurant below us, this went on for 15 minutes, the staff had no thought about the time or noise they were creating. Breakfast was ok but very little left in the buffet, no croissants, no service, I could go on … We had booked for 3 nights but left after 1, never to return.
Se hospedó 3 noches en septiembre de 2023
Respuesta de Chris, el 3 nov. 2023
Dear John, Thank you for your feedback. It's disappointing to learn we fell short on several occasions during your stay and that you decided to leave after one night. We use all feedback to improve our service and thank you for this. Kind Regards, Chris

6/10 Aceptable

Gail

Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Mmmmm would i come back???
When you book a hotel with the picture on the front you expect to be song in that building. But that didn't happen we had a bedroom inside a concrete slab build. Though the room was comfortable it was very disappointing when we drove around the corner and say that awful building. Food was lovely staff were very friendly and really nice.
Se hospedó 3 noches en septiembre de 2023
Respuesta de Chris, el 3 nov. 2023
Dear Gail, Thank you for your comments. We at Milton Hill House strive to always provide our guests with the highest standards of service and we are proud to hear that the team ensured a comfortable and friendly experience for you. It is, however, disappointing to learn of the areas in which we fell short during your stay with us. We use all feedback to improve our service and thank you for this. Kind Regards, Chris

10/10 Excelente

Adrian

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en septiembre de 2023
Respuesta de Chris, el 3 nov. 2023
Dear Adrian, Thank you for your ratings for our hotel.

6/10 Aceptable

Susan

Viaje familiar
Le gustó: Limpieza y servicio y personal
Good location. Room very hot but fan provided which was helpful. Pool was an asset. Lovely grounds to walk in. Staff helpful. Not particularly impressed by breakfast. Came midway opening hours and many items gone and not replaced. Had to search for cups. Grateful for soya milk option.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Chris, el 3 nov. 2023
Dear Susan, Thank you for your comments. We use all feedback to improve our service and thank you for this. Kind Regards, Chris

8/10 Bueno

Nadine

Se hospedó 1 noche en septiembre de 2023
Respuesta de Chris, el 3 nov. 2023
Dear Nadine, Thank you for your ratings.

10/10 Excelente

DAVID

Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Terrible food , DONT EAT HERE AT MILLHOUSE HOTEL
FOOD ABSOLUTE RUBBISH … pizza hard edge inedible tapped plate with it & pizza didn’t break …chicken half terrible .. overcooked it had a leather type underside & dry as old bones … salad good … complained as couldn’t eat it … they charged me for salad & middle of pizza ! For my wife who is diabetic needed clean cooked food .. we both went to bed hungry. DEFINITELY WOULD NOT RECOMMEND.. spoilt stay .. breakfast was slightly better but was definitely left wanting for freshness.. left in hot plates far to long .. waste of money!
Se hospedó 1 noche en septiembre de 2023
Respuesta de Chris, el 3 nov. 2023
Dear David, Thank you for your comments. It is disappointing to learn we fell short in meeting your satisfaction with our food. We use all feedback to improve our service and thank you for this. Kind Regards, Chris

10/10 Excelente

DARREN

Se hospedó 1 noche en septiembre de 2023
Respuesta de Chris, el 3 nov. 2023
Dear Darren, Thank you for the ratings of our hotel.

4/10 Malo

Francis, Didcot

Viaje en pareja, Viaje familiar
Le gustó: Limpieza y condiciones de la propiedad
No le gustó: Servicio y personal
The hotel itself is really quite nice. The reception staff are incredibly helpful. However, the food isn’t great quality and the restaurant staff seemed distracted and it took us over 40 minutes from finishing our dinner to being able to pay the bill, despite asking, three individual staff members. However, the staff at breakfast were excellent and couldn’t be more helpful. A shame it was let down by the food quality. Quite a nice place to stay if you find the right deal and price. And don’t mind a few oddities on the way.
Se hospedó 1 noche en agosto de 2023
Respuesta de Chris, el 3 nov. 2023
Dear Francis, Thank you for taking the time to review your stay at our hotel. I am sorry to hear the service in the restaurant was not to your satisfaction. We use all feedback to improve our service and thank you for this. Kind Regards, Chris

10/10 Excelente

Hilary

Se hospedó 2 noches en agosto de 2023
Respuesta de Chris, el 3 nov. 2023
Dear Hilary, Thank you for your rating of our hotel.

10/10 Excelente

David

Se hospedó 1 noche en agosto de 2023
Respuesta de Chris, el 3 nov. 2023
Dear David, Thank you for rating our hotel.

8/10 Bueno

Amandeep

Se hospedó 2 noches en agosto de 2023
Respuesta de Chris, el 3 nov. 2023
Dear Amandeep, Thank you for taking the time to rate our hotel.Kind Regards, Chris

8/10 Bueno

OWM

Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Milton Hill House stay
Rooms were partly refurbished in less salubrious part of hotel
Se hospedó 1 noche en agosto de 2023
Respuesta de Chris, el 3 nov. 2023
Dear Guest, Thank you for your comments. Kind Regards, Chris

6/10 Aceptable

paul f

Se hospedó 1 noche en agosto de 2023
Respuesta de Antonio, el 17 ago. 2023
Dear Paul, thank you for your review and staying with us we appreciate your business and we looking forward to welcoming you back soon.Kind regardsAntonio