Ratings based on 981 Verified Reviews
4.5 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted May 10, 2024
The staff were great especially Mali in the restaurant.
I was charged for parking when I should not have been but was refunded without fuss.
The bathroom in my room did smell of mildew but everything was clean and the bed was very comfy.
Within easy walking distance of the town centre along the Thames tow path. Lovely
by A verified traveler from Seattle
Posted Apr 13, 2024
I rarely write reviews but this hotel is terrific. The staff goes the extra mile to make sure your stay is great. Two examples: 1) when I checked in the receptionist found me a great room in the second floor instead of the ground floor because I was a woman traveling alone, and 2) they arranged a late checkout to match my travel schedule with no hassle. It's rare to find such empathetic, customer- friendly service at hotels these days! Thank you!
by A verified traveler
Posted Apr 8, 2024
Really pleased with our choice. Good location - nice walk along the river to get into town. Nice big room and great bar and restaurant area
by A verified traveler
Posted Mar 31, 2024
by A verified traveler
Posted Mar 10, 2024
by A verified traveler
Posted Feb 24, 2024
Lovely property,in nice surroundings,close to Oxford centre,and a nice walk along the River Thames. The leisure facilities were fantastic. Nice to unwind in the sauna,or steam room,and have a nice swim. The only negative I would have ,is the pool is too shallow,which could be dangerous
by A verified traveler
Posted Feb 17, 2024
by A verified traveler
Posted Jan 12, 2024
by A verified traveler
Posted Jan 10, 2024
Large rooms!
by A verified traveler
Posted Dec 30, 2023 on Hotels
