Ratings based on 2 Verified Reviews

They paid and stayed. We double-checked.
3.0 out of 5
4.5 Room cleanliness
4.0 Service & staff
3.0 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
for Business Travelers
by Charlie

Bring a towel and bedsheets of your own

Posted Sep 18, 2012 on Hotels.com
I opted for the "apartment" instead of the "hotel room," and it was... interesting. No towel, no bedsheets, and the kitchen cabinets were the barest I've ever seen in hotel kitchen. Apparently this isn't uncommon in Norway, but it was a big surprise. I did not have a car, so it was a good, long, mile and a half walk to and from the chairlift every day, too. Otherwise the hotel service was great, the price was reasonable, and the room was clean and welcoming. I would recommend this room to anyone looking to save a few bucks, but be aware that you will need to come prepared.
2 out of 5
by A verified traveler from Manchester, England

Unexpected surprises

Posted Aug 29, 2011 on Hotels.com
I was looking for TWO hotel rooms to accommodate 3 adults and 3 children in Lillehammer. The Nermo came up as an option offering us a two bedroomed apartment for a reasonable price so I booked it. As it turned out the Nermo is actually 15 kms from Lillehammer and well off the beaten track. We were a little shocked to be told upon arrival that our apartment was in the large barn at the end of the hotel. However, it turned out to be fine - spacious with a verandah overlooking the hotels golf course. Although there were duvets and pillows on the beds - no bedding or towels. Only when we returned to reception were we told that it is normal in Norway to provide your own bedding and towels in apartments. Obviously, we hadn't considered taking any with us and no mention was made of this when booking. It was expensive to hire bedding for 6 people for one night, despite a discount, but we had no choice.