Ratings based on 36 Verified Reviews

They paid and stayed. We double-checked.
3.2 out of 5
81% of guests recommend
3.2 Room cleanliness
3.0 Service & staff
3.3 Room comfort
3.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Lopez

Nice hotel with amazing views !!!!

Posted May 29, 2015
Pros: a lll the facilities and the aqua park
Cons: The toilets in the room
Location: pamukatle and ephesus was great!!!
it was great, everything is was amazing I had a great time , the only thing was that the toilet at my room wasn't very pleasant this was 7010. also there is not that many people that can actually speck English fluently. But overall I recommended it was a great experience. Thank you !!!
4 out of 5
Recommended
for Families
by A verified traveler from Istanbul

Großartige VIP-Villen mit unglaublicher Aussicht!

Posted May 23, 2015
Pros: VIP-Villa mit traumhafter Aussicht
Cons: nein
Location: südlich von Izmir, perfekt für Ephesus-Besuch (ca 30 Minuten mit dem Auto entfernt), 28 km
Sehr kinderfreundliches Hotel mit buntem Angebot an Kinderanimation. Hervorzuheben ist der tolle Acqua-Park mit langen Rutschen. Die Unterbringung in der VIP-Villa (175qm) ist für Großfamilie (wir waren 4 Erwachsene und 2 Kinder) perfekt: eigener Pool, direkter Zugang zu Strandabschnitt, Sauna, vom Schlafzimmer unglaubliche Aussicht auf die Ägäis uns die Insel Samos. Perfekte Lichtdurchflutung der ganzen Villa, Frühstücksservive in die Villa möglich, sehr freundliches Personal. Insgesamt großartiger Aufenthalt.
3 out of 5
by A verified traveler from london, UK

Nice hotel but the service is bad..

Posted Apr 8, 2015
Nice location but the service was very bad, food served in the room on the day of our arrival was never changed and was denied to be changed.. My spouse lot his shirt the didn't do anything to get a replacement and no apologies either and the bathroom wasn't clean either..dissapointed. .will never come back. .
Comment from Hotel Management
Apr 11, 2015 by OnyriaClaros, Hotel Management
Dear Ravi, First of all thank you for choosing Onyria Claros Beach&Spa Resort. Please accept our apologies for not meeting your expectations during your stay. Guests feedback are very important for us and we have taken the necessary measure to these situations not occur again. In case we find your wife t-shirt we will contact you. Kind regards
2 out of 5
by A verified traveler

zu groß und sehr dreckig im Essensbereich

Posted Sep 25, 2014
schöner Strand, Anlage und Garten schön gestaltet. leider war es überall, vor allem im Essensbereich, auf den Tischen, am Buffet sehr dreckig. Die Tische wurde nie richtig abgewischt, wenn überhaupt nur die Krümel entfernt. Man verliert die Lust am Essen und fühlt sich sehr unwohl. Überall klebte es. Es war richtig eklig. Strand und Pool waren okay. Leider ist die Unsauberkeit und das katinenmässige Essen ein riesen Minuspunkt. Zumal sich das Hotel mit 4,5 Sternen präsentiert. Der Standard liegt bei weniger als 2 Sternen, was das Essen und die Sauberkeit angeht. Der Service an der Rezeption war gut, in allen anderen Bereichen nicht. Personal ist unmotiviert und wirkt schlecht gelaunt. Steht herum anstatt z. B. die Tische abzuräumen, sauber zu machen. Zimmer wurde auch so gut wie nicht saubergemacht in 12 Tagen. Nur Handtuchwechsel und das Nötigste gesäubert.
2 out of 5
Recommended
for Families
by Htok from İstanbul

Güzel bir tesisbu , ancak çok kötü hizmet

Posted Aug 31, 2014 on Hotels
Bu tesiste daha önce 2 defa daha kalmıştık, son konaklamamızdan bu yana 5 yıl geçmiş, herşey dahil diyorlar. Ama tam apnsiyondan biraz daha ileri bir hizmet var. Diyet yapmak isteyenler için ideal, yemekler pek yenecek gibi değil çünkü. İçkiler adı sanı duyulmamış marklardan seçilmiş! Yazın ortasında en kötü karpuzu burada yemekte ilgimç bir deneyim oldu. Bir daha gelir misiniz diye sorarsanız, kesinlikle hayır derim. Amamn uzak durun.
5 out of 5
Recommended
for Families
by A verified traveler from London

“Natural beautiful location and fantastic service”

Posted Aug 25, 2014
Pros: Fantastic service and nice location
Cons: Food can be better I think
This resort is wonderful and elegant and quiet whose staff do everything to make your stay comfortable and enjoyable. Beautiful room in an ideal spot. Food was delicious and It was a true meaning of all inclusive. As well as all good services and quality of resort, staffs and the management of the resort were fantastic and we have received the best customer service from the management team and also the customer relationship team. Bar area was beautiful and staff were very kind and friendly. Overall, highly recommended!
Comment from Hotel Management
Apr 11, 2015 by OnyriaClaros, Hotel Management
Dear Behzad, We are very pleased to hear that you enjoyed your stay with us. Thank you for choosing Onyria Claros Beach&Spa Resort. Looking forward to welcome you in a near future. Kind regards
1 out of 5
Recommended
by A verified traveler

kötü

Posted Aug 20, 2014 on Hotels
2013 yılındaki konaklamamıza göre otelin bir kaç yıldız birden düştüğünü düşünüyoruz. Otele giriş yaptığımızda saat 17.00 idi ve oda yeterince temiz olmadığı gibi minibar bomboştu. Şampuan vb yoktu. Bildirdikten sonra tamamlandı ancak kaldığımız beş gün boyunca tekrar tekrar söylememize rağmen minibara su bile getirilmedi ayrıca. Odada kullanılmış bardaklar yenilenmedi ve aynı bardaklar banyo lavabosunda çalkalanıp tekrar kullanılır düşüncesiyle ters kapatılarak bırakılmıştı. Tüm uyarılarımıza rağmen bir özür bile dilenmedi ve odadan ayrılırken eşyalarımızı o yokuşlardan kendimiz taşımak zorunda kaldık. Odadaki klima ve tv kumandalarının pilleri bile eksikti ve bu yüzden hangi kumandayı kullanacaksak o kumandaya pil aktarmak suretiyle çalıştırabildik cihazları. Kimseye tavsiye etmiyoruz.
2 out of 5
Recommended
for Business Travelers
by nal from sthlm

felbokat

Posted Jul 7, 2014 on Hotels
Hemskt att hotellet försökte blåsa mig på pengar
2 out of 5
Recommended
by Abu from NY

Hotel smells like egg.

Posted Jun 13, 2014 on Hotels
One of the worst hotel I have stayed in my life. The entire hall way smelled like egg as they don't run the AC all the time. The "all inclusive" food was horrible. It was more like a hostel food. The hotel staff was not so friendly. Most of the working in front desk were trainee. Room service does not exist. First night we call and order food which never showed up. Called back room service few times but they kept on saying it will come. Finally we gave up and went to sleep.
Comment from Hotel Management
Jun 13, 2015 by OnyriaClaros, Hotel Management
Dear Abu, Please accept our deepest apologies for not meeting your expectations during your stay. As our guest’s feedback is very important for us, to improve our services, we haven taken the necessary measures to avoid that this occurs again. Kind regards
5 out of 5
Recommended
for Everyone
by Mike & Natasha from Afghanistan & Russia

Chok Gezel!

Posted May 16, 2014
Pros: The location is awesome. Food selection outstanding as well as service. Entire staff very professional. Privacy for singles, couples and families.
Cons: Airport transfer service Sewage odor throughout main structure Outside lighting could be more creative Room décor upgrade needed
Location: A drive or tour bus to Efes, Cesme, Kusadasi, or Izmir City Central. Ancient ruins, other beach and coastline, nightlife in Izmir.
Highly recommend a stay at this resort. Although some may think remote - it is simply paradise. Stayed 6 nights and days - enjoyed each one. Fresh air, nature singing, clear cool water and clean sandy beaches. A couple of concerns - sewage odor in main building and high cost for auto rentals since resort provides no airport transfer or local tour activity. Food selection outstanding - freshly prepared daily and plentiful. Wait staff professional and extremely attentive.
Comment from Hotel Management
Apr 11, 2015 by OnyriaClaros, Hotel Management
Dear Mike&Natasha, We are very pleased to hear that you enjoyed your stay with us. Thank you for choosing Onyria Claros Beach&Spa Resort. Looking forward to welcome you in a near future. Kind regards