Breakfast, lunch and dinner served

Reviews of Quinta Rivera

2.5 out of 5
Quinta Rivera
Lerdo De Tejada No. 50, Actopan, HGO

Reviews

8.4

Very Good

Rating 10 - Excellent. 169 out of 375 reviews" "
Rating 8 - Good. 137 out of 375 reviews" "
Rating 6 - Okay. 41 out of 375 reviews" "
Rating 4 - Poor. 11 out of 375 reviews" "
Rating 2 - Terrible. 17 out of 375 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Guillermo, Tijuana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great place for the kids and to relax. Very friendly and helpful staff. Highly recommended!
Stayed 2 nights in Aug 2023

10/10 Excellent

Jorge

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff and helpful staff
Stayed 1 night in Jun 2023

8/10 Good

Concepcion

Stayed 2 nights in Aug 2022

4/10 Poor

Patricia

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This was my second time staying at Quinta Rivera and it was very disappointing. 4-5 years ago I stayed at Quinta Rivera and I had an absolute pleasant experience. However, my second time around was very disappointing. Rooms are outdated. My room was dirty, bed sheets were ripped and stained. On my first night, I noticed the pillow cases had a potent bad smell. And so I called the front desk to have them change the pillow cases. It turns out the pillows were the ones that needed to be changed. The curtains are suppose to be white but look gray from accumulated dirt. On occasions I have to call the reception desk to bring room essentials because maintenance staff forgot to replenish. Lastly, during our 12 days in Quinta Rivera hotel we had no internet service. Overall, the cleanliness needs to be address and rooms need to be updated. The only 2 great things about Quinta Rivera: is the location -since its just a couple of blocks to el centro and its staff; both reception staff and restaurant staff were very kind and pleasant.
Stayed 11 nights in Jul 2022

10/10 Excellent

Jorge, Camarillo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Restaurant closes at 10pm which is great.
Stayed 1 night in Dec 2021

10/10 Excellent

Magdalena

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We forgot one of our travel bathroom items and they kept it safe for us until we were able to pick it up
Stayed 2 nights in Nov 2021

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service
Está en el centro muy buena locación
Stayed 4 nights in Jun 2021

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and very clean!
Stayed 1 night in Jun 2021

8/10 Good

patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
I enjoyed my stay at the hotel. It was clean, the wifi worked great in the room. Staff at the front desk were friendly and the price to stay was cheap.
Stayed 14 nights in Oct 2019

8/10 Good

Verified traveler

Stayed 2 nights in Oct 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Forgot to request Non Smoking room and the cigarette smell was extremely strong. Other than that, very good.
Stayed 1 night in Oct 2019

10/10 Excellent

Gerardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Great location
Stayed 1 night in Sep 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2019

10/10 Excellent

Marcos, Tampa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay
Great room although a little bit noisy. The food from the cafe was so tasty.
Stayed 1 night in Oct 2018

2/10 Terrible

Bruno

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awful experience
Awful experience, dirty and stinky rooms, poor service in frontdesk, after a visit to downtown and returning by night, our room wasn´t made. Better pick another place.
Stayed 2 nights in Oct 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2018

2/10 Terrible

Verified traveler

Old outdated Room
Room was not what was advertised room was outdated and old, carpet was dirty smelled like mold the bathroom was dirty with a mildew smell the lights took a minute to come on when switched on and flickered. Bedding smelled like mildew, towels were ragged and old and you were only given two when it was a room for 4 adults. No parking had to get up in the middle of the night to move my car and WiFi was non existent even tho they swore that we could connect. Lobby staff is rude the only good thing is the convenient restaurant on site that serves great food. Location is good walking distance to the centro , mercado, jardín.
Stayed 2 nights in Sep 2018

8/10 Good

Dianne

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2018

8/10 Good

Verified traveler

Stayed 2 nights in Jul 2018
Response from Quinta Rivera on Dec 9, 2018
¡Gracias por alojarse con nosotros! Su opinión es muy importante para nosotros.

10/10 Excellent

vishal, new jersey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel and cheap rates
Traveling to hidalgo and stayed here for a night. Very nice breakfast and hotel price was cheap
Stayed 1 night in Jun 2017

8/10 Good

juan manuel

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2017

8/10 Good

Roland, Dallas Texas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel. Very close to the Mercado
Only stayed for one night but it was a pleasant one. The hotel os probaly one of the nicer ones in that town. There is plenty of parking and the hotel staff are very nice. The town was having a barbacoa festival at the mercado so that was very nice. Lots of food.They also had some sort of town fair that week which we took advantage of. The only thing I found weird about the hotel is that at checkout they actually had to radio someone to go check the room before they could release us from liability I guess. Other than that its a nice place to stay. I would stay again.
Stayed 1 night in Jul 2017

10/10 Excellent

Francis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice discovery in Actopan
Clean room , friendly staff and not too far from major roads.

8/10 Good

jerry, ALHAMBRA,CA

Liked: Cleanliness, staff & service
GOOD
VERY NICE

4/10 Poor

ALEJANDRO, CALIFORNIA

Disliked: Staff & service, property conditions & facilities, room comfort
NO COMMENTS AT ALL ON THIS HELL HOTEL
PEOPLE OUTSIDE THE ROOM DRINKING AND TALKING LOUD 'TILL 3:30 AM AND AFTER THAT AT 7:00AM SLAMING DOORS !! I CALL THAT PRICELESS.

8/10 Good

Rosa

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

6/10 Okay

Sam Bexon

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities
3
Good hotel for the money and location. best in area.

10/10 Excellent

Dolores ma del

Traveled with family and small children
Liked: Staff & service, property conditions & facilities
Buena atención
Stayed 1 night in Feb 2024

10/10 Excellent

Mercedes

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lo Único fue que no me gusto que me cancelaran una habitación
Stayed 1 night in Feb 2024

8/10 Good

Irais

Liked: Cleanliness, staff & service, property conditions & facilities
Estancia corta confortable y con alimentos disponibles a toda hora
Stayed 1 night in Feb 2024

6/10 Okay

Kelvin Audry

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Debería de dar más edredones y un calefactor es demaciado frio
Stayed 1 night in Feb 2024

4/10 Poor

Nohemí

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jan 2024

10/10 Excellent

Luis alberto

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Instalación muy limpias
Stayed 1 night in Jan 2024

8/10 Good

carlos

Stayed 1 night in Dec 2023

8/10 Good

Alfredo

Liked: Cleanliness, staff & service, property conditions & facilities
Todo bien
Stayed 1 night in Dec 2023

10/10 Excellent

Federico Virgen

Stayed 2 nights in Dec 2023

10/10 Excellent

Monica

Stayed 2 nights in Nov 2023

10/10 Excellent

Wendy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bonita
Stayed 1 night in Sep 2023

8/10 Good

JESUS GENARO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NO ME GUSTO EL RUIDO DE LAS DEMÁS HABITACIONES QUE ESTABAN GRITANDO Y PLATICANDO EN VOZ ALTA CON LA PUERTA ABIERTA HASTA LAS 2 DE LA MAÑANA.
Stayed 1 night in Sep 2023

4/10 Poor

Agustin

Liked: Cleanliness
Disliked: Staff & service
Desorganizado
Stayed 1 night in Sep 2023

10/10 Excellent

Lidia

Stayed 1 night in Sep 2023

8/10 Good

HURIEL

Liked: Cleanliness, staff & service, property conditions & facilities
Confortable
Stayed 1 night in Sep 2023

10/10 Excellent

ELENA

Liked: Staff & service, property conditions & facilities
El lugar es lindo
Stayed 1 night in Sep 2023

6/10 Okay

Edgar Vladimir

Stayed 1 night in Aug 2023

10/10 Excellent

Víctor Manuel

Liked: Cleanliness, staff & service, property conditions & facilities
Una experiencia buena con ganas de regresar otra vez
Stayed 2 nights in Aug 2023

8/10 Good

Georgina

Stayed 1 night in Jul 2023

6/10 Okay

Arlette

Liked: Staff & service
Requiere mantenimiento y renovación de mobiliario. La alberca no es apta para adultos mayores, incluso es difícil bajar al chapoteadero no tiene algún escalón para bajar y hay que brincar. La escalera de la alberca requiere mantenimiento, se mueve mucho y tiene partes oxidadas, alguien puede cortarse. Las toallas están agujeradas y viejas
Stayed 1 night in Jul 2023